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Key Features
- Sunbrella fabric is fade-proof, stain-resistant, and easy to clean
- Featuring quick-drying foam cushions
- Marine-grade hardware
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturers manual for full warranty details.
Customer Reviews
Looking for a minimal, timeless sofa design. I went for the version without arm cushions in Ashe. It looks better in person. Assembly is quick and simple. One of my best purchases this year.
The Sofa is a perfect addition to cozy up our outdoor plaza. They are comfortable and sturdy. The simple style pairs well with the mix of modern, traditional, and vintage pieces gathered in this area. Communicating with Neighbor on this project has been easy, consistent, and timely. We’ll certainly purchase from them again.
Writing this 3 days after assembling The Sofa and The Ottoman. It's been so nice to have an outdoor living room that looks so good and is worth every penny. The wood quality is top notch, and the cushions look and feel high end. With all this California rain we have just had, I couldn't be happier with how well the matching covers work. Nothing beats having a cup of coffee outside in the corner of this sofa with the feet up. Now I see a spot for something else from Neighbor, I wonder what it'll be?
The product seems great. I was really happy that at 6 feet tall I could fully stretch out on the sofa. 4 stars (1) because the instructions could be clearer, particularly about where to align the bracket pilot holes for driving the wood screws, and (2) because the screws were cheap and couldn't withstand the torque needed to drive them, necessitating a trip to the hardware store for hardened steel screws.
I am thrilled with our experience with Neighbor. The customer service is excellent and the products are so well made. The covers fit like a glove and it is so comfortable. It is definitely worth the investment.
The Sofa has been great so far! We also ordered a custom cover to match so we can leave outside in Minnesota winters
1 of 2 found this review helpful
Love this sofa. The cushions are very comfortable and rain resistant. We love the modern look on our rooftop.
Other than the delayed delivery due to current shipping issues across the country, the furniture is beautiful! Comfortable, easy to put together and really ties our patio together. Also - the customer service team was beyond patient since I emailed them every week to check in on timing.
We are thrilled with our new 3 seater sofa and 4 seater. They are beautiful and extremely comfortable. The craftsmanship is outstanding. Truly superior to other outdoor furniture from other companies! I am confident we will be enjoying these couches for many years!
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Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 24 Hours
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
No Restocking Fee
Most companies charge a restocking fee. We just don't do business that way.
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