BBQGuys Signature Eldora 38-Inch Round Natural Gas Fire Bowl - Fog - 131NG-FOG
Current price $3,220.00
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Warranty

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Lifetime Warranty

BBQGuys Signature warrants the fire bowl brass burner system to be free of defects in material and workmanship under normal use and service for the lifetime of the product from date of purchase by the original purchaser. The fire bowl body is warrantied to be free of defects in material and workmanship for a period of five (5) years. The internal components are warrantied to be free of defects in material and workmanship for a period of two (2) years. Labor is not included.

Refer to manufacturers manual for full warranty details.

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Questions & Answers (1)

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Question:
I recently bought a fire pit.. it came w/ the lava rocks..I see pictures w/lava rocks on the top of the burners.. I have extra in the bag… that would look a lot cleaner on top of burners.. but not sure that is the right way.. my son and I are disagreeing on what is right way. Thx for your feedback.
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Answer:
Hi Adrienne. The burner on the firepit should be covered with lava rock. It makes the flames look a lot more "natural".

Asked by AdrienneAnswered by Wesley

This question was asked on a different product configuration.

 
Question:
Can this be installed with the NG line coming up through the bottom (through the concrete)?
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Answer:
Hi Gavin. Yes, The Eldora Fire Bowl does have an opening in the bottom for the gas line.

Asked by GavinAnswered by Wesley

This question was asked on a different product configuration.

 
Question:
Can glass rock filler be used instead of the lava rocks?
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Answer:
Hi Eric. Yes, you can use fire glass in place of the lava rocks on the BBQGuys Signature Eldora. The 38-inch fire bowl will require 68 pounds of fire glass

Asked by EricAnswered by Wesley

This question was asked on a different product configuration.

 
Question:
What BTU throughput is this fire pit capable of?
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Answer:
Hi, Tom. This BBQGuys Signature Fire Bowl is rated at 60,000 BTUs.

Asked by TomAnswered by Wesley

This question was asked on a different product configuration.

 

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Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

This item leaves our warehouse within 24-48 Hours
$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

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