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FREE Tool Set with purchase of Any Napoleon Gas Grill
This item leaves our warehouse within
24 Hours
Key Features
- Stainless steel tube burners provide long life while helping to cook food quickly over even heat
- Accurately measure the temperature of your grill w/ the ACCUPROBE temperature gauge
- JETFIRE Ignition System shoots a jet of flame to light the main burners for quick start ups every time
- Cast iron cooking grids resist rust, prevent food from falling & provide even heat & distinct sear marks
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturer's manual for full warranty details.
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Customer Reviews
136 reviews
undisclosed
May 12, 2025
Really helped where the manual was lacking and the 3D representation made viewing much easier.
undisclosed
May 12, 2025
I also have the prestige pro series, so that's the one I really recommend. The interactive assembly guide also missed the part and step for the black metal piece that goes on the inside of the door to which the handle is connected.
Jun 27, 2025
Hi, thanks so much for your feedback. We’re glad to hear the grill is working well, and we appreciate your continued support as a Prestige PRO series owner! Thank you also for pointing out the missing step in the interactive assembly guide. That’s definitely something we’ll review with our team to ensure the instructions are as clear and complete as possible for future users. If you ever need further assistance with assembly or anything else, don’t hesitate to reach out. We’re here to help and we appreciate you taking the time to share your experience!
undisclosed
May 5, 2025
the software instruction is very good except it was missing a part that needed to be installed inside the door where the door handle would attach to. The physical manual showed this door assembly part and where to install it. This caused me anxiety thinking I missed an installation step. part#68 in manual.
undisclosed
May 5, 2025
The grill is fantastic. Overall use and performance of the grill is superior to its competitors.
undisclosed
Apr 30, 2025
This spring in Maine has been windy and cold, doesn't matter this grill is not affected. I love how I can control the temp. easily. This just feels like a sturdy grill. Easily a five star grill
undisclosed
Apr 29, 2025
This grill is easy to operate. I got the 425 Freestyle. The cast iron grates work well and leave perfect marks on the meat, and they will last a long time. The 4 burner gives flexibility for temperature regulation.
undisclosed
Apr 28, 2025
These instructions are horrible, missing steps, and not accurate to the actual product
Jun 27, 2025
Hi! Dean, thank you for your feedback, and I’m sorry to hear about your frustration with the instructions. Clear, accurate guidance is critical, and it’s concerning to learn that the steps were confusing or incomplete. We truly appreciate you bringing this to our attention. If you’re still in the process of installation or setup, please don’t hesitate to reach out, we’d be happy to provide additional support or walk you through the steps directly. Thanks
undisclosed
Apr 7, 2025
The only complaint we have so far is that the thermometer reads 100 degrees high. You sent us a replacement and that one reads about 100 degrees high also. This is clearly a manufacture defect.
1 user found this review helpful
undisclosed
Apr 3, 2025
Doesn't have any bells or whistles for the price! But it does a good job of cooking!! And looking nice!!
undisclosed
Mar 21, 2025
very easy to assemble and product seems very sturdy.
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Compare Similar Items
Current Item | ||||
Class | Practical | Practical | Practical | Entry-Level |
|---|---|---|---|---|
Fuel Type | Propane | Propane | Propane | Propane |
Collection | Freestyle | Freestyle | Freestyle | -- |
Size | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") |
Primary Color | Gray | Gray | Gray | Gray |
Made In USA | No | No | No | No |
Grilling Surface BTUs | 38000 | 33000 | 38000 | 32500 |
Number Of Main Burners | 4 Burners | 3 Burners | 4 Burners | 6 Burners |
Exterior Material | Painted Steel | Painted Steel | Painted Steel | Painted Steel |
Main Burner Material | 304 Stainless Steel | 304 Stainless Steel | 304 Stainless Steel | Stainless Steel |
Cooking Grate Material | Porcelain Coated Cast Iron | Porcelain Coated Cast Iron | Porcelain Coated Cast Iron | Porcelain Coated Cast Iron |
Secondary Grilling Area | 146 Sq. Inches | 130 Sq. Inches | 146 Sq. Inches | 170 Sq. Inches |
Infrared Main Burner | Not Available | Not Available | Not Available | Not Available |
Configuration | Freestanding | Freestanding | Freestanding | Freestanding |
Exterior Stainless Grade | 304 Stainless Steel | 304 Stainless Steel | 304 Stainless Steel | -- |
Cooking Grid Dimensions | 23 3/4 X 18" | 20 1/4 X 18" | 23 3/4 X 18" | 32 X 17 3/10" |
Main Grilling Area | 425 Sq. Inches | 365 Sq. Inches | 425 Sq. Inches | 555 Sq. Inches |
Total Grilling Area | 571 Sq. Inches | 495 Sq. Inches | 571 Sq. Inches | -- |
Burger Count | 26 | 22 | 26 | -- |
WiFi/Bluetooth Enabled | None | None | None | None |
Grill Lights | None | None | None | None |
Spring Assisted Hood | Yes | Yes | Yes | No |
Thermometer | Analog | Analog | Analog | Analog |
Side Shelves | Yes | Yes | Yes | Yes |
Side Burner | None | Side Burner | Side Burner | -- |
Cart Assembly | Some Assembly Required | Some Assembly Required | Some Assembly Required | Some Assembly Required |
Commercial-Grade Multi-User | No | No | No | -- |
Marine Grade | Yes | Yes | Yes | No |
Series | 425 | 365 | 425 | Performance Series |
Quick Ship | Yes | Yes | No | No |
Propane Hose Regulator Included | No | No | No | -- |
On Wheels | Yes | Yes | Yes | Yes |
Ignition Type | Continuous Spark | Continuous Spark | Continuous Spark | Single Spark |
Rotisserie Kit | No | No | No | No |
Rear Burner Rotisserie | No | No | No | No |
Side Shelf Material | Painted Steel | Painted Steel | Painted Steel | Steel |
Flash Tubes | No | No | No | -- |
Flame Tamer Material | Stainless Steel | Stainless Steel | Stainless Steel | -- |
Rotisserie Burner Btus | No Rear Burner | No Rear Burner | No Rear Burner | -- |
Smoker | No | No | No | -- |
Width | 52" | 48.75" | 52" | 57.36" |
Height | 45.5" | 45.5" | 45.5" | 44.96" |
Depth | 25" | 25" | 25" | 24.45" |
Weight | 107 lbs | 99 lbs | 107 lbs | 110 lbs |
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Proposition 65
For more information, go to www.p65warnings.ca.gov
Shipping & Returns
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When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 24 Hours
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
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