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Napoleon Built-In 700 Series 44-Inch Natural Gas Grill w/ Infrared Rear Burner & Rotisserie Kit - BIG44RBNSS
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Lifetime Warranty

Napoleon offers a bumper to bumper lifetime warranty against defects in materials and workmanship on major components including the hood, stainless steel lid, porcelain enamel lid, aluminum castings, stainless steel cooking grids, stainless steel tube burners. Napoleon offers a fifteen (15) year warranty for all other parts including, but not limited to, stainless steel sear plates, porcelain enamel cast iron grids, stainless steel infrared rotisserie, infrared side burner, and other components. Labor not included.

Refer to manufacturers manual for full warranty details.

Customer Reviews (2)

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Verified Purchaser
Napoleon Grills - BV
★★★★★ ★★★★★ 4.0

Ceramic plates fragile

Its great. Use almost daily. Cermaic plate cracked expensive to replace. Now the burner wont stay lit.


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Chris H
Verified Reviewer
Napoleon Grills - BV
★★★★★ ★★★★★ 2.0

Horrible grease trap design!

Bought this grill thinking it was a very high end product., very disappointed with the design of the grease trap. It is practically impossible to pull out without spilling all over. Napoleon doesn't make a liner for it and I don't think a liner would work. They suggested that you line it with aluminum foil which is almost impossible. I have other Napoleon grills where this design isn't a problem, However I wouldn't recommend the 700 series Napoleon as Napoleon has a horrible grease trap design and is unwilling to resolve it.

Staff Response:
Hi Chris- thanks for reaching out and sharing your feedback on the BIG44RBNSS. We are sorry the product has not met your expectations. We will pass this valuable feedback along for further review. We recommend emptying the drip pan after after 3-5 uses, depending on what you are grilling. If you are doing this and it's spilling, we suggest you emptying it more often. For further assistance, please do not hesitate to reach out to our support team at Thanks!

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Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

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