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This item leaves our warehouse within
1-3 Business Days
Key Features
- Feature mesh venting for enhanced air flow and moisture resistance
- Hook-and-loop closures for a superior fit
- Blue baseball stitching adds style to the extra-reinforced seams
- Fits Broil King gas grill models: Smoke Pellet XL Pro Series
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturer manual for full warranty details.
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Customer Reviews
150 reviews
Regina Sask
Apr 4, 2022
I bought this unit a year ago and I still can't get the Bluetooth feature to work properly and the temp probes are out of whack and can't get the to communicate with my phone. Not much point in having a Bluetooth feature if if doesn't work. Very disappointed in this product
undisclosed
Apr 4, 2022
I bought this 6 months ago and haven't been able to use it because the pellet auger keeps jamming! The warranty department is good though, just frustrating that it didn't work like new from the start but hopefully after I get the new auger motor, the problem will be fixed!
Boucherville
Apr 4, 2022
Great grill but lots of manufacturing default. Needed to change the fan, the electronic panel and still waiting for the door panel to be change as it is not closing tightly.
undisclosed
Apr 4, 2022
junk do not buy. hot stick quit working at week old. auger plugs up if you leave any pellets in it. buy a recteq grill.
Wyoming
Feb 20, 2022
Bought the smoker and it never was able to set on the temperature I wanted. Instead of replacing the grill I was sent parts with no instructions on how to replace anything. There are multiple wires that need to be disconnected and reconnected, and even then there is no guarantee that the smoker would work for the first time. Pretty terrible from a manufacture and customer service aspect. Would recommend going with a different brand.
Nov 23, 2025
Thanks for your review. We're glad to hear that you've received your new hot rod and controller, and agree some instructions would be helpful. Luckily, we have videos that show how to replace both parts! To replace the hot rod in your Broil King Pellet Grill: https://youtu.be/2HNvT6EFDk4 For the controller, the instructions depend on which model of Regal Pellet Smoker 400 you have. For 2020 models with a service panel on the SIDE of the hopper, watch this video: https://youtu.be/E9_gIGhvxhw. For 2019 models with a service panel on the BOTTOM of the hopper, watch this video: https://youtu.be/7Rs-nnakxl8. As for the wires, there is a guide on the back of your controller that shows which wires go with which. We hope this helps! If you have any further questions, please reach out to our Customer Service Team again and they will be happy to help.
Toronto
Feb 9, 2022
Bought this two years ago, have had nothing but problems with it. Service call came once and replaced a few parts only to have the same thing happen. Lost temp again last night in the middle of a cook RUINED chicken for 6 people.
Nov 23, 2025
Thanks for your review. We're sorry to hear about the challenges you've experienced with your pellet grill, but I do hope we can still help. I've emailed you to troubleshoot further: please let us know if you don't see it soon. Looking forward to your reply.
Bacchus Marsh Vic Australia
Oct 14, 2021
Easy to use hold temp really well highly recommend
Smithville Ontario
Jul 31, 2021
The grill is extremely well built for the price. But I cannot give it 5 stars because the app on your phone for controlling it is horrendous!!! Temps are way off compared to phone doesn't work when setting from phone. List goes on useless app. If they can fix it then it's 5 stars, cast grates are nice love the flip for grill marks and flip to other site for basting channels. And just very heavy sturdy grill.
Alberta Canada
Jun 26, 2021
I have had the Regal 500 Pro for a month now. It won't go any lower than 254 deg. F. I have changed the controller, temp probe and the fan. Customer service keeps sending parts that don't fix the problem. I am am really frustrated after the amount of money I spent on this thing.
Nov 23, 2025
Hi Willis, thank you for your review. We do hope that our Customer Support Team is able to help you this time and that we're able to get you grilling again very soon!
Edmonton alberta, Canada
Jun 14, 2021
I bought this unit in 2019. I have loved it up until today when I realized that the welds on the brackets on the inside that hold up the shelves are starting to detach from the cook box sides. Broil king has a certain standard of product and this is not it. I was quite surprised to see an issue like this happen. I keep this thing pristinely clean with pride and this definitely saddened me to see this starting. what else is going to start going wrong is the big question. not too impressed. well see how they deal with my warranty claim.
1 user found this review helpful
Nov 23, 2025
Thank you for writing a review. We are sorry to hear you have experienced deterioration on your Broil King Regal Pellet 400 Smoker. We stand behind the superior quality of every Broil King Pellet Smoker. Our customer support team is always ready to help and can be reached at 1-800-265-2150
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Compare Similar Items
Current Item | ||||
Cover Type | Grill Cover | Grill Cover | Grill Cover | Grill Cover |
|---|---|---|---|---|
Grill Configuration | Freestanding | Built-In | Built-In | Built-In |
Cover Width | 61" | 41" | 35" | 35" |
Cover Height | 45" | 22" | 26" | 25" |
Cover Depth | 24" | 27" | 29" | 30" |
Material | PVC Polyester | Vinyl | Polyester | Vinyl |
Primary Color | Black | Black | Black | Black |
Grill Model | XL | Premium LTE 40 Inch | Series 32 | Professional LUX 34 Inch |
Collection | Smoke | Blaze LTE / LTE+ | 500 / 700 Series | Blaze LUX |
Grill Type | Pellet Grills & Smokers | Gas Grills & Smokers | -- | Gas Grills & Smokers |
Accessory Type | Cleaning & Maintenance | Cleaning & Maintenance | Cleaning & Maintenance | Cleaning & Maintenance |
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Depth | 5.8" | 26.75" | 29" | 29.5" |
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Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
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Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
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Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
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