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ID # 3049473Model # BIPRO500RBNSS-3

Napoleon Prestige PRO 500 4-Burner Built-in Natural Gas Grill w/ Rotisserie - BIPRO500RBNSS-3

(43)
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Frequently Bought Together

Napoleon Grill Cover for Prestige & Prestige PRO 500 Built-in Grill - 61501
+Napoleon Rotisserie Grill Basket - 64000
Total price:
$139.98
 [Out of Stock]$1,899.00

Key Features

LED Spectrum Night Light control knobs with SafetyGlow
  • Four stainless steel burners deliver impressive heat and longevity
  • Rear infrared rotisserie burner and rotisserie kit allows you to slow roast food with restaurant quality results
  • Jetfire ignition system is designed to safely and reliably light the burners
  • Dual-Level stainless steel sear plates to vaporize drippings, control flare-ups, and keep food moist
The Napoleon Prestige PRO 500 blends quality and performance into one package, and has the features to make every cooking experience exceptional. This built-in natural gas grill has four stainless steel tube burners that provide up to 48,000 BTUs of cooking power. The grill has stainless steel cooking grates with 500 square inches of main cooking area and 260 square inches across the stainless steel warming area for a total of 760 square inches of cooking area. Easily turn the burners on with flame ignition for a reliable start up. The stainless steel wave cooking grids create the trademark Napoleon sear lines. The stainless steel, self-cleaning sear plates vaporize drippings, control flare ups and keep your food moist. The Prestige PRO 500 also has a 18,000 BTU stainless steel rear infrared burner for slow cooking with the rotisserie kit. The hood features an Accu-Probe temperature gauge, stainless steel end caps and retains heat for oven-like performance. The LED Spectrum Night Light control knobs have near limitless color options making your night time entertaining a breeze, and they glow red when a burner is in use while two interior lights illuminate the grilling surface. A full width drip pan also makes clean up a breeze. This Napoleon grill is manufactured in Canada.

Legal disclaimers and warnings

Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.

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Warranty

Napoleon Prestige and Prestige Pro grills feature a bumper to bumper lifetime warranty against defects in materials and workmanship on major components including the hood, stainless steel lid, porcelain enamel lid, aluminum castings, stainless steel cooking grids, and stainless steel tube burners. The stainless steel sear plates, porcelain enamel cast iron grids, stainless steel infrared rotisserie, infrared bottom/side burner, and all other parts are warrantied for fifteen (15) years. Labor not included.

Refer to manufacturers manual for full warranty details.

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Customer Reviews

3.95

43 reviews

*

GTWreck72

undisclosed

Jul 11, 2024

the source of this review is from Napoleon Grills - BV
Love it in my patio's outdoor BBQ

Love it. So far cooking has been great and very satisfied. Love the lighting under the hood

Chicken tonight

1 user found this review helpful

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Stumer

undisclosed

Jul 10, 2024

the source of this review is from Napoleon Grills - BV
Disappointed

I had high hopes and didn't mind paying extra for the quality. However I am not satisfied at all with this purchase. First of all it doesn't come with connection hose and I had to find one that fits. When I called the distributor their response was to call the manufacturer. After all the heat is not equally spread across the grill. Despite all the burners are on and set to high some part doesn't even give grill marks at all. On top of all there is a part which is supposed to be attached between interior grill lights which keeps falling I had to put it away.

Response from BBQGuys

Jul 24, 2025

Apologies for the delayed response. Thank you for sharing your review. We regret that the product did not meet your expectations. All our built-in grills do not come with any gas hoses. For the installation of our built-in grills, it is important to follow the specifications and measurements outlined in the manual carefully. Additionally, all connections and installations must be carried out by a licensed gas fitter, and local codes must be adhered to. The piping up to the gas grill is the responsibility of the installer and the piping should be installed as shown in the built-in instructions in your manual. (It must relate to rigid pipe, copper tube or an approved flexible metal connector). If you do not attain high heat, it's possible the gas pressure is not correct. Thanks

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JamesB0503

undisclosed

Jul 3, 2024

the source of this review is from Napoleon Grills - BV
Good out of the Gate, but no Long Life here

Bought in 2020 and Loved this grill for the first year or so, until the Lights stopped working, then the Temp gaugue, and now, in 2024 the igniter, burners, plates need replaced. the electronics stopped working after 3 years and I have to light this with a lighter now. So much for a pricey quality Grill that will last.....It did look good for a minute though, and when I contacted them for support, that is even worse, but this is not about the company, just their products..

Response from BBQGuys

Jul 24, 2025

Apologies for the delayed response. Thank you for sharing your review. We regret that the product did not meet your expectations. Your feedback is valuable and will assist us in enhancing our products. The PrestigePRO500 is one of our best designs, manufactured with high-quality control. We always strive to provide top products. If you are still having issues with your grill our Napoleon warranty is designed to help replace parts. Please submit a warranty claim. Thanks https://www.napoleon.com/en/ca/barbecues/support

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Yankee

San Diego

Dec 3, 2023

Worth every cent and you need the lights

Amazing! I have never splurged on a fancy bbq before but since I did an entire outdoor kitchen build out I didn't want to hold back. This thing is unbelievable! Easy to use and heats up fast. Having the interior lights is a game changer. Not sure how you cook without it. Maybe a headlamp lol but pull the trigger folks you wont regret it.

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HerbB

Punta Gorda, FL

Oct 4, 2023

the source of this review is from Napoleon Grills - BV
Great man's (womans) grill. Rotisserie is a cheap attempt.

The main thing I despise is the cheaply made "Infrared Rotisserie" Although heating a piece of stamped stainless until it glows red is IR. I find if I have to be very careful if I lower the heat or it will give off black smoke. Compared to a quality ceramic burner it does not evenly and requires me to move larger/longer pieces L/R on spit rod. Not that impressed with the ceramic searing burner either it's alright. It needs more Btu's for me I like nice stakehouse sear.

Response from BBQGuys

Jul 24, 2025

Hi Herb- Thank you for reaching out and sharing your experience with the BIPRO500RBPSS-3. We are sorry to hear a few of the features have not met your expectations. We will certainly pass this feedback along for review. Should you require any assistance or wish to speak to a customer support agent, please do not hesitate to reach out at grills@napoleon.com. Thanks!

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jjjj

undisclosed

Sep 19, 2023

the source of this review is from Napoleon Grills - BV
concerns

wires are too short to allow for easy installation. when preheating the handle bar becomes very hot

Response from BBQGuys

Jul 24, 2025

Thank you for taking the time to share your feedback on the BIPRO500RBPSS-3. We are sorry to hear the installation posed difficult. Your handle should not be getting so hot that it cannot be used. We recommend reaching out to our support team so they can investigate this further. Please email grills@napoleon.com with your full model and serial number. Alternatively you can call in at 1-866-820-8686. Thank you!

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Paul J

Englewood, FL

Aug 31, 2023

the source of this review is from Napoleon Grills - BV
Would not recommend

Interior lights don't work. The bulbs look fine. The temperature gauge does not work. You don't return support calls either.

Response from BBQGuys

Jul 24, 2025

Thank you for reaching out and sharing your feedback on the BIPRO500RBNSS-3. We are sorry to hear you are experiencing some issues with your grill. Please use the link below to submit a warranty claim. This form will collect all the necessary information needed for the agent to review your claim efficiently. Thank you for your patience! https://www.napoleon.com/en/ca/barbecues/support/warranties/warranty-claim

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Mumbo

Florida

Aug 29, 2023

Several problems

Just installed grill. Interior lights do not work. Had an electrician check the bulbs and connections. He said the bulbs are good, maybe bad wire. Also the temperature gauge does not work. Customer support from Napoleon is nonexistent.

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John Hames

undisclosed

Aug 23, 2023

the source of this review is from Napoleon Grills - BV
Problems

I am having problems. My lights don't work anymore and my electric starter for the rotisserie does not work. What is wrong?

Response from BBQGuys

Jul 24, 2025

Thank you for reaching out regarding your BIPRO500RBPSS-3. We are sorry to hear you are experiencing some issues with your grill. Case 01793313 has been created for you and one of our customer support agents will reach out to you via email to further investigate the source of the concern. Rest assured this will get resolved! Thank you

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gfetterman

Ft Lauderdale, FL

Aug 8, 2023

the source of this review is from Napoleon Grills - BV
Awesome Grill

I have had mine for a year now and it works just as good as the day I bought it! Love this grill!

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Expert Review

The Skinny:

  • LED Spectrum Night Light control knobs help you grill in style
  • Jetfire flamethrower ignition system guarantees reliable start up
  • SafetyGlow knob lighting turns red when a burner is in use
  • Proudly made in North America

By: BBQGuys Staff

Things We Love:

The Napoleon Prestige Pro is a feature packed gas grill with innovative accessories and integrated functionality. The Prestige Pro series comes with an infrared rear burner, rotisserie, and “sizzle zone” infrared burner. Freestanding Prestige Pro models also include an ice bucket with integrated cutting board. You can also add the optional charcoal tray for even more ways to cook.

  • The grill comes with LED Spectrum Night Light control knobs with color customizable lights. The lights have a safety glow feature that make them glow red when a burner is in use. The Prestige Pro series also has interior grill lighting for night time grilling and lighting in the storage area under the grill.

  • close-up of LED Spectrum Night Light control knobs glowing green

We really love Napoleon’s doubled lined “lift-ease” lid, which opens easily and helps hold in heat for optimal heat retention. The lid is hinged near the middle and, when open, adds hardly any depth to the back of the grill. This allows for easy placement in a variety of spaces. The Prestige Pro 825 has two “sizzle zone” burners in the second grill area, and a two stage power burners on the side shelf.

One thing that really sets the Prestige Pro apart is its storage features. The Pro boasts soft close storage doors, built-in shelving in the cabinet, condiment racks, tool hooks, towel bars, and even a bottle opener with cap catcher.

  • Napoleon Prestige Pro grills have stainless steel tube burners that are lit by a "Jetfire" electronic ignition. The Pro series has stainless steel grates with a patented wave design that creates unique sear marks. To spread heat evenly, Napoleon has stainless steel sear plates. The plates also protect the burners and help reduce flare-ups.

  • close-up of the stainless steel grates with patented wave design

Napoleon Prestige Pro grills have stainless steel tube burners that are lit by a "Jetfire" electronic ignition. The Pro series has stainless steel grates with a patented wave design that creates unique sear marks. To spread heat evenly, Napoleon has stainless steel sear plates. The plates also protect the burners and help reduce flare-ups.

The Prestige Pro grills are also available as built-in models, a perfect fit for any outdoor kitchen.

The warranty on the Prestige Pro series is a standout in its class, having a lifetime warranty on the exterior housing, cooking grids, and stainless steel cooking box. Napoleon also boasts a 10 year + 5 warranty on their burners and flame tamers that provides replacement parts at a 50% of normal cost for 5 years after the 10 year warranty expires.

Thing To Consider:

While this grill is built tough, and backed by a strong warranty, Napoleon Prestige Pro grills are not "all stainless steel", which is what many customers are shopping for nowadays. Along with the stainless steel components on the grill, you will also find cast aluminum and porcelain enameled steel components too, such as cart legs, back panels, etc.

Overall Rating
4.1 out of 5

Value

4.0

Design & Style

5.0

Construction

4.0

Innovation

4.5

Even Heat

4.0

High Heat

4.0

Minimum Flare-Ups

4.0

Temperature Range

3.5

Customer Service

3.5

Warranty

4.0

Questions & Answers

Be the first to write a question!

Compare Similar Items

 
Current Item

Exterior Material

Stainless SteelStainless SteelStainless SteelStainless Steel

Class

PremiumPremiumPremiumPractical

Fuel Type

Natural GasNatural GasNatural GasNatural Gas

Collection

Prestige ProBlaze LTEBlaze LTE+700 Series

Configuration

Built-InBuilt-InBuilt-InBuilt-In

Made In USA

NoNoNoNo

Series

50032 Inch32 InchSeries 32

Number Of Main Burners

4 Burners4 Burners4 Burners4 Burners

Infrared Main Burner

Not AvailableAvailableAvailableNot Available

Size

Medium (27 - 33")Medium (27 - 33")Medium (27 - 33")Medium (27 - 33")

Stainless Steel Grade

304 Stainless Steel------

Primary Color

Stainless SteelStainless SteelStainless SteelStainless Steel

Grill Lights

Internal / ExternalInternal / ExternalInternal / ExternalInternal / External

Cutout Width

30 3/4"30 5/8"30 5/8"30"

Cutout Depth

20 5/8"21 1/4"21 1/4"19 3/8"

Cutout Height

8 7/8"8 1/2"8 1/2"10 1/4"

Quick Ship

YesYesYesNo

Total Cooking Capacity

760 Sq. Inches------

WiFi/Bluetooth Enabled

NoneNoneNoneNone

Rotisserie Kit

YesAvailableAvailableYes

Hamburger Data

22------

Ignition Type

Flame ThrowerFlame ThrowerFlame ThrowerFlame Thrower

Hose Included

NoNoNoNo

Commercial

No------

Marine Grade

NoNoNoNo

Rear Burner Rotisserie

YesYesYesYes

Grilling Surface Btus

48000560005600048000

Main Burner Material

Stainless Steel304 Cast Stainless Steel304 Cast Stainless SteelStainless Steel

Flame Tamer Material

Stainless SteelStainless SteelStainless SteelStainless Steel

Cooking Grate Material

Stainless SteelStainless SteelStainless SteelStainless Steel

Rotisserie Burner Btus

18000100001000018000

Cooking Grid Dimensions

28 X 17 3/4"29 1/2 X 18"29 1/2 X 18"29 1/2 X 18"

Heat Zone Separators

NoYesYesNo

Main Grilling Area

500 Sq. Inches531 Sq. Inches531 Sq. Inches531 Sq. Inches

Secondary Grilling Area

260 Sq. Inches184 Sq. Inches184 Sq. Inches261 Sq. Inches

Flash Tubes

NoYesYesNo

Smoker

NoNoNoNo

Spring Assisted Hood

NoNoYesNo

Thermometer

AnalogAnalogAnalogAnalog

Width

32.5"32.5"32.5"33.5"

Height

24"21.25"21.25"24"

Depth

25"25.75"25.75"27.6"

Weight

137 lbs114 lbs114 lbs178 lbs

Proposition 65

WARNING:
This product can expose you to chemicals including soot, which are known to the State of California to cause cancer, and chemicals including carbon monoxide, which are known to the State of California to cause birth defects or other reproductive harm.

For more information, go to www.p65warnings.ca.gov

Shipping & Returns

Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff!
*Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We'll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.

This item leaves our warehouse within 24 Hours

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30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

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