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Key Features
- Made from 100 percent natural hardwood
- Pellets come in a 20 pound bag
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Customer Reviews
Palmer tx
Jun 6, 2020
Never received these had to call as the signature pellets and folding shelf were not in the order got the shelf still no pellets
2 users found this review unhelpful
undisclosed
Jun 5, 2020
Never received your order. Called a month ago. That was over a month after we placed the order. Still no information from them and no order received.
1 of 3 found this review helpful
Jun 4, 2020
Love this blend
undisclosed
Jun 4, 2020
Good clean smoke, not overly strong taste. Used on beef, pork and chicken.
1 user found this review helpful
Katy, TX
May 29, 2020
Burn slow and nice. You can smoke a brisket on less than one bag.
2 users found this review helpful
Leander, TX
May 27, 2020
Never received and no way to search for the order on the very bad site and no email confirmations of where it is.
Sacramento
May 27, 2020
Pellets seem to have taken ok moisture , clogged the smoker. One bag was good one was a bust.
1 user found this review helpful
Northern Utah
May 26, 2020
Seems to be a great blend. I'm still experimenting with meats and wood type.
Pa
May 26, 2020
Initially I received a damaged grill. It was sent back for replacement. It's been several weeks now and I STILL do not have a grill (that was paid for 22 days ago). So I cannot give good review of this item or this company.
1 user found this review unhelpful
undisclosed
May 26, 2020
Need website for customer service, had over an hour wait
1 user found this review unhelpful
Questions & Answers
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Compare Similar Items
Current Item | ||||
Material | Blend | Blend | Hickory | Cherry |
|---|---|---|---|---|
Primary Color | Natural | Natural | Natural | Natural |
Grill Type | Pellet Grills & Smokers | Pellet Grills & Smokers | Pellet Grills & Smokers | Pellet Grills & Smokers |
Weight | 20 lbs | 20 lbs | 20 lbs | 20 lbs |
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Proposition 65
Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 24 Hours
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
No Restocking Fee
Most companies charge a restocking fee. We just don't do business that way.
