Hestan 36-Inch Built-In Propane Gas Grill W/ Rotisserie - Steeletto - GABR36-LP

I purchased the 36" Hestan Built-in Grill model GABR36-NG in mid 2025 and had it installed into a custom bbq island that was designed around this unit. The features that sold me most were the spring-loaded self-balancing hood and the overhead rotisserie burner (much better for broiling garlic bread, rotisserie chicken, etc IMHO). Plus is looks amazing. The problem I've had consistently is that the ignitors (what Hestan calls the hot surface ignition system) often don't work. They are electrically powered via a control module that mounts nearby, and the wire harness sockets are poorly designed such that the wire harnesses don't lock in place very well. As a result, when they loosen up the glow plugs for the ignitors don't come on, forcing one to get on my knees, reach way under the island, jiggle the harnesses a bit, and then they work. Not exactly fun to do with guests standing around. We've had a Hestan service rep come out and look at it and basically shrug their shoulders ("probably a design issue"). You think? It's tempting to glue them into the sockets, but then what if they have to be replaced? Secondly, Hestan didn't honor our $400 Extra Cash Back promotion after we took the time for file all the paperwork, submit the invoice, etc. Getting hold of Hestan to appeal the rebate denial was impossible. So maybe think twice about being seduced by this brand and go with another unit that has more history and better customer service.

The only positive is that the grill looks great. As far as functionality, worst grill I've ever owned in my life. There is a design flaw where the auto ignition wires stop working due to heat. How ridiculous that a grill can handle heat. I've had repairs twice now and am on the 3rd time for the same failure. At this point I'd rather go into the woods, build my own fire pit with rocks and dirt pit and cook with a metal pot and wooden spoon than deal with this grill. Oh and PS Hestan takes forever to repair. Do yourself a favor and go with something else.

Bought this grill last summer and have been very happy with it. The construction, engineering, material quality is top notch. Love the lighting and the grates. Such a joy to grill on it. Compared to other grills, I've found that flare ups may be something that needs a little more managing but its certainly not something that hampers the experience like some of the other reviews. Not sure what they're grilling but the reviews may be a bit overstated to say the least. Can't wait for the upcoming grill season on my Hestan

This grill has some nice features, but I'd look elsewhere if you expect premium service and experience for the premium price. Never had a grill that flares like this one, at any temperature. Its because the flat tiles that dispense the heat cause the drippings to pool. And customer service is great at lip service, but that's all. Yes its nicer than a Weber, but for the price, you can do better.

The grease does not drain, flareups and cleaning are difficult. After one year the lighter does not work. the grate design looks cool but is difficult to clean. The thermometer reads 100 degrees less than the grill box (this according to the factory). Crazy for all of that money.

The heat plates are designed in a way that they do not drain . Net result is any drop of oil or fat will stay on tne surface and catch fire Flare ups are almost unmanageable

I love everything about my Hestan 36 inch built-in gas grill. The amount of heat and power of this grill is incredible, but the trellis burners can also be turned way down for a long, slow cook. I have grilled steaks, burgers, pork loin, chicken, and kabobs. The IR burner makes delicious steaks and burgers in short time. Pork loin is something I would not have attempted on my old propane grill because it did not cook evenly and it did not adjust sufficiently low, but with the Hestan I was able to slow cook the pork loin on medium low setting across two trellis burners. I have used the rotisserie for prime rib and chicken with great results. There are so many thoughtful and convenient features engineered into this grill: Perfectly balanced spring-assisted lid, diamond cut stainless grates, easy ignition, automatic on/off lights, even cooking, and IR rotisserie burner on top will heat the meat but not the chef. The flip-and-clean grates and radiant trays is a very convenient and useful feature. I also purchased the stainless insulated jacket which is made well and fits well. The grill is super heavy but two strong people can lift it into place. This grill is unbelievable.  I had no idea what I had been missing all these years.  The meat tastes amazing and it is so much easier to cook a steak or a burger on it.  The serious heat and fast startup, control, even heat, IR searing burner, rotisserie, ... I love it.

Great grill puts the competition to shame . Clearly a lot of engineering went into designing this grill.