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Key Features
- Simple slide plate that allows for more grilling options than traditional pellet grills
- Set your temperature with the dial-in digital temperature control and let your grill do the rest
- 19-pound hopper with a safety grid and stainless steel side shelf with lift out serving tray and tool hooks with a built-in bottle opener on cart
- Heavy duty steel constructed body with high temperature copper powder coat finish on the lid and chimney cap
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturers manual for full warranty details.
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Customer Reviews
Unit came in with damaged pieces but we were able to hammer out the bends to allow the bolt holes to line up. Smoked some chicken and ribs and saw some temp fluctuations but they came out good. Last night tried a brisket. Set at 200 the temp kept climbing to 240. No sleep at all because we had to watch it all night. It shouldn't have a 40+ swing.
1 user found this review unhelpful
I have had this grill for 3 months and I couldn't love it more. It replaces my oven. I cook everything on this grill from brisket to chilli. It is easy to clean, the grill surface is heavy duty and easily removed. Highly recommend this unit.
This has been by far my best smoker. Now it gets error codes and shuts off and can not use it. Customer service is impossible to get ahold of. They called back once and we did not figure out the problem. Would love to find a fix but will probably end up buying a different smoker if the problem can't be resolved.
I have been using my pitboss 2-3 days a week for the last 3 months and love it. Smoking on it is super easy. Make sure you clean your grill before smoking a pork butt or any other fatty meat. I overcooked steaks the first couple of times but all is good now. Despite always covering it the paint wears away/chips off quickly, which is the only reason I am not giving it 5 stars. Definitely don't pay more for the "T" brand grill.
Update to a post done 3 months ago. Regretfully this has to be returned due to uncontrollable temperature swings of more than 100 degrees Fahrenheit. Temp probe was originally thought to be problem so it was replaced. Did not correct swings. New controller was sent and I installed it and still could not control temp swings. I started support case 235326 on August 16 requesting a supervisor to help with this and to date I have not heard from anyone at Pitboss in regards to this smoker. Was told in one conversation with customer support that the new controllers are not as responsive as the original controllers.
I had an issue with the auger Not rotating. I email them and they told me it was because of humidity expanding the pellets. Even though it happened 1 hour after smoking. I cleaned and honed out the auger shaft and sanded down the auger. Thought that fixed it as I was able to do a full smoke on a butt. But want out after to clean and it was jammed again. It looks like the pellets are burning in the shaft causing it to freeze up. It's a whole lot of work.
I bought grill a month ago and paint start to bubble after 2 weeks....... I tried to get something done with pit boss customer service but they said they can't help me..... I am very unhappy with this..... they don't back there product at all...... please beware of this company
1 user found this review helpful
Bought 1 year ago. Grill stopped working and can't get any customer service. They just dont seem to want to help. Moved on to Oklahoma Joe's. Looks like better quality
Purchased this from Lowe's for Father's Day. I've never owned a smoker and haven't used one since I was a kid with my father on his smoker. This grill far exceeded my expectations. After following the burn off instructions, I got down to business with some serious smoking. I started off slow, throwing some burgers on to test it out. Since then my Ribs turned out fantastic. 2 Pork butts were excellent. Smoked a Turkey breast, couldn't have asked for anything better. Everyone couldn't get enough of the Pork Chops at dinner last night. BUY THIS PELLET GRILL!
I have been continuing to have a problem with this company. They were supposed to send me out a thermometer that was needed for my grill. They sent out to over a month ago, that the guy told me was going to come priority shipping. But guess what. Still hasn't come in the mail. Then I talked to a lady who was going to then send me the correct piece because he sent me the wrong piece and guess what. Still haven't received anything in the mail. Honestly this company just takes your money and he's not there to do anything to fix things that they mess up.
1 user found this review helpful
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Compare Similar Items
Current Item | ||||
Fuel Type | Pellets | Pellets | Pellets | Pellets |
|---|---|---|---|---|
Collection | Deluxe | Woodwind | Prime 2.0 | Searwood |
Hopper Capacity | 19 Pounds | 22 Pounds | 9 Pounds | 20 Pounds |
Configuration | Freestanding | Freestanding | Freestanding | Freestanding |
Exterior Material | Painted Steel | Stainless Steel | Powder Coated Steel | Porcelain Coated Steel |
Primary Color | Copper | Stainless Steel | Black | Black |
Cooking Grate Material | Porcelain Coated Cast Iron | Stainless Steel | Stainless Steel | Plated Steel |
Main Grilling Area | 575 Sq. Inches | 429 Sq. Inches | 226 Sq. Inches | 420 Sq. Inches |
Secondary Grilling Area | 243 Sq. Inches | 382 Sq. Inches | 118 Sq. Inches | 228 Sq. Inches |
Total Grilling Area | 818 Sq. Inches | -- | -- | -- |
WiFi/Bluetooth Enabled | None | WiFi Only | WiFi & Bluetooth | WiFi & Bluetooth |
Grill Lights | None | None | None | None |
Spring Assisted Hood | No | No | No | Yes |
Thermometer | Digital | -- | -- | -- |
Side Shelves | Yes | Yes | No | Available |
Side Burner | None | None | None | None |
Made in USA | No | -- | -- | -- |
Commercial-Grade Multi-User | No | No | No | No |
Size | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") |
Max Temperature | 500 F | 500 F | 550 F | 600 F |
Width | 55" | 50" | 34.25" | 38.5" |
Height | 50" | 44.5" | 24" | 45.75" |
Depth | 26" | 26" | 18" | 23" |
Weight | 146 lbs | 182 lbs | 64 lbs | 123 lbs |
Proposition 65
Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 24 Hours
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
No Restocking Fee
Most companies charge a restocking fee. We just don't do business that way.
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