Alfresco ALXE 42-Inch Freestanding Propane Gas Grill On Refrigerated Cart With Sear Zone And Rotisserie - ALXE-42SZRFG-LP

All elements of this grill have performed great. It does run hotter than my previous grill but I consider that a good thing as I can manage the temp easily. Customer service was very helpful post installation in getting to know the grill. Just recently replaced the briquette rack quickly and without any charge.

Top end grill should not rust out and rot. After two years of use my grates, grill box and brisket trays are rusted out. My grill is covered and garaged November through April.

over all i like it i like the esthetics however my issue is with their customer support and social media.. i reached out to them with a concern and instead of addressing they blocked me.. good luck with customer service.

In this price range, I expected better quality design and materials. The grate over the sear zone rusts very quickly. Alfresco told me to use WD40 on it to remove rust stains. I've never seen a grill surface start to rust in its first two weeks of use. The knobs are hard to see under the faceplate. The temperature difference between Max and Min is not very significant. Basically, it's close to Max at all times. The flame in the sear zone is too high and causes immediate flare ups.

I agree with many of the comments below on the challenges with this equipment. My 42 inch grill came with the rotisserie gas line poorly connected at the factory. The result was flames burning out of control . Clearly some quality problems on the assembly line . customer service and follow up were equally disappointing. As for the grill itself the hot is too hot and the alternative temperatures are hard to read as the knobs and Max/min are poorly indicated. The flareups are a complete surprise and I avoid cooking many meats on this grill because of that. The Bbq takes time to heat up and a waster of gas and energy as compared to my Weber BBQ. The lights in the bbq turn off whenever the bbq is heated. Despite numerous letters and complaints to the company nothing has been done. You expect that when you spend 5X the cost of a weber bbq that you will get something special. Truly disappointed and would not buy again... stay away and save your time and money

I added the 42' gas version to our outdoor kitchen, and it's the worst grill I've ever owned. It burns super hot so on low indirect hearing it stays at 425 degrees which is too hot. There are constant flare ups which burn the good. You literally have to keep moving food to aboud the flame. You can't leave this grill for five minutes, or you'll burn your food. If I could return it I would, but it's built in so I'm stuck with it. Choose something else. A grill in this price range should be awesome, but the Alfresco 42' is far from it. I'd give zero stars if I could

So far, the product has performed as expected for a luxury grill.

Just bought this product and I am very satisfied with it. It performs better than any grill I have ever owned. The grill is also built solid and well designed. This grill will definitely last for many, many years!