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Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Customer Reviews
424 reviews
Ontario
Apr 11, 2024
I ordered this product but it was never in stock or available in spite of Weber taking my money. I cancelled the order and am still waiting for my refund.
1 user found this review unhelpful
Feb 9, 2025
We appreciate your feedback. Your satisfaction is very important to us. We are so sorry to hear your burner tubes did not arrive. We are here to help and will make this right. Please look for an outreach email from our Care team soon. Thank you!
Wellston, mi
Apr 9, 2024
I was worried that because of the age of my grill the parts might not fit. When I called I was told that if they didn't work with my grill they were returnable. I am so happy they fit well, and I had not problems with installation . Thank you for your help with this.
Winter garden, FL
Mar 26, 2024
I ordered the burner tube off of your website. Even though my grill was a 2008 model, purchased in 2009, I could easily identify the model number using the Serial number identifier provided. The installation went very smoothly. At the same time, I also replaced the igniter and flavorizer bars. The whole process could not have been any easier. It grills just like a new one. This grill has been rock solid right from the start. Hoping to get another 15 years out it.
1 user found this review helpful
undisclosed
Mar 7, 2024
Easy to install and your grill will be like new for grilling again…just make sure you replace the ignitor along with it
Muscatine IA
Feb 23, 2024
Staff was very helpful I ordered wrong part Got right part with staffs assistance
Tequesta, FL
Feb 17, 2024
I ordered the wrong burner kit and Weber's rep found the right one and sent it on its way. The installation was easy except the left screw (it gets the most heat) was hard to get out and had to be ground down to get a good hold on it. Unfortunately, there were no replacement screws sent with the kit, so the middle burner has no screw. I did not need to return the wrong burner which save me a lot of time. The grill now grills like it was new.
Seattle Washington
Jan 14, 2024
So extremely impressed with Weber. They were easy to work with, made sure we had the right parts and all in a timely manner.
N. Joisey
Jan 13, 2024
Prompt delivery & easy installation I am looking forward to another 15 years of great grillin' Works great !!
Milton, MA, U.S.A.
Dec 10, 2023
I've replaced the burners before with great results but this time my grille is DOA. The burners go on but the flames, even on "high" aren't hot enough to cook any food and keep going out. It's possible but unlikely to be my error. Weber folks, if you have any troubleshooting ideas, I'm all ears.
2 users found this review helpful
Dec 14, 2023
Your feedback is very important to us. We are very sorry to learn your grill is not getting hot. We are here to help. It sounds like you may be activating a safety device built into the regulator. This safety device is a component of all LP gas regulators and is designed to reduce the flow of gas in the event of a leak. You can inadvertently activate the safety device without having a gas leak. Typically, this occurs if you do not wait a sufficient time between opening the tank valve and the burner control knobs or if one or more of the burner control knobs is in an open position when opening the LP tank valve. When the safety device has been activated the grill is referred to as being in “bypass”. Keep in mind that the safety device reacts to gas leaks. If a grill is in bypass, the gas connections and hose should be tested for leaks with a soap and water solution. If you do activate the gas regulator safety device, the grill may struggle to reach high temperatures or may not light at all, even with all burners on the START/HIGH setting. To ensure that you are not inadvertently activating the safety device as you turn on the grill, please use the following procedure: -Turn all burner control knobs to OFF, including the side burner control knob if present. - Visually confirm all burners are extinguished (no flame present) -Make sure the grill lid is open. Open the LP tank valve and then wait at least 60 seconds. This will allow the hose and regulator to pressurize. -Turn the appropriate burner control knob for your model grill to the START/HIGH position and then ignite the grill by pushing the ignition button. -Turn each of the other burner control knobs to high, one at a time, and press the igniter button (if applicable for your model). Repeat this process until all the burners have been lit. -Close the grill lid. -The grill should reach approximately 500 to 550 degrees in 10-15 minutes. When you are done grilling: -Turn all burner control knobs to the OFF position -Turn off the LP tank valve last. Our Care team is reaching out to follow up. Please look for our email outreach soon. Thank you!
Youngstown, NY
Nov 5, 2023
Needed to update and fic 19 yr old Genesis Gold Grill
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Compare Similar Items
Current Item | ||||
Grill Brand | Weber Grills | PGS | Broilmaster | Blaze |
|---|---|---|---|---|
Grill Model | Spirit 700 / Genesis Silver B / Genesis Silver C / Genesis Gold | A30 & K30 | P5/D5/S5/S2/Aspen | All Premium LTE / All Traditional |
Gadget | Burners | Burners | Burners | Burners |
Grill Type | Gas Grills & Smokers | Gas Grills & Smokers | Gas Grills & Smokers | Gas Grills & Smokers |
Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Accessory Type | Grill Replacement Part | Grill Replacement Part | Grill Replacement Part | Grill Replacement Part |
Primary Color | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Width | 1" | -- | -- | -- |
Height | 1" | -- | -- | -- |
Depth | 28" | -- | -- | -- |
Weight | 13 lbs | -- | 5 lbs | -- |
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When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
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