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This item leaves our warehouse within
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Key Features
- Genesis Silver C, Genesis Gold B & C, Genesis Platinum
- Summit Silver & Gold
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Refer to manufacturers manual for full warranty details.
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Customer Reviews
255 reviews
Indiana
Mar 7, 2024
It fit perfect and works great and was easy to replace
2 users found this review helpful
Englewood CO
Feb 28, 2024
While this regulator worked for the repair the KUDOS goes to the amazing Weber customer service.
St Simons Islabd GA
Feb 19, 2024
The replacement regulator and hose worked fine and resolved the problem. My only issue is I needed to replace them on a grill purchased in June of 2021. Yes it's past the two year warranty but candidly I expected more from Weber.
2 users found this review helpful
Mar 5, 2024
We value your feedback. We are very sorry to hear you had an issue with the hose and regulator so soon. This is very unusual. We will be sure to share this information with our team. Please reach out if there is anything we can help with. Thank you!
undisclosed
Jan 29, 2024
Probably the best experience I've ever had dealing with a Company on an issue I had. Giovanna was extremely diligent and thorough in making sure my issue was resolved!
1 user found this review helpful
Buford, GA
Nov 13, 2023
It is unfortunately that I had to get a replacement regulator when my Spirit E-315 was only a year and a half old. My two previous grills never had this issue.
2 users found this review helpful
New Orleans
Oct 17, 2023
First, I was a little disappointed that I even had to buy another one so soon. I've had several other grills and the regulators lasted much longer. This replacement seems good and worked perfectly, as expected. I found it to be somewhat expensive as well - I just hope this one lasts.
2 users found this review helpful
Kalama in the great state of Washington
Oct 3, 2023
You folks are awesome! Because of your amazing parts service I've kept my SILVER BBQ running for twenty years. Thank you.
2 users found this review helpful
Tennessee
Sep 29, 2023
Up to now, over many many years, for me Weber was my "go to" for grills & grilling accessories. Why? Because Weber meant Quality, Endurance & Consistency. BIG Disappointment ! I have a Weber SPIRIT and the problem is with the Hose Regulator & hose from the propane tank to the grill. Experience says it lasts only one season and you need to buy a replacement each year. The first year I believed it was something I did wrong, but after a couple I understood that each consistently failed after one season. Replacing one… No problem! Replacing more….wonder if it is worth the aggravation. Maybe a competitor's product is the solution???
7 users found this review helpful
Oct 11, 2023
We appreciate your feedback. We are very sorry to hear you are having an issue with the hose and regulator. We are here to help. In almost every case of reported leaks, the rubber gasket on the inside of the propane tank nozzle is oval in shape, as opposed to round, is cracked or is otherwise compromised, and therefore results in a leak. The gasket should be perfectly round, with no nicks or cracks. Be sure to visually inspect that all the burners are extinguished (No Flame Present). We will be reaching out to follow up. Please look for an email outreach from our Care Team soon. Thank you!
Minneapolis, MN
Aug 5, 2023
the problem I had with the grill not getting hot was solved with a new regulator and hose
2 users found this review helpful
ashville, ohio
Jul 20, 2023
As soon as I put the new regulator on my grill and tightened it down, I turned on the gas and I could hear gas leaking. The gasket is not seating correctly and I had to spin the regulator around to keep it from leaking. I am very disappointed in the quality.
3 users found this review helpful
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Grill Brand | Weber Grills | Fire Magic | -- | -- |
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Grill Model | All Weber Gas Grills | All Fire Magic Grills | -- | -- |
Gadget | Repair Parts | Repair Parts | Repair Parts | Repair Parts |
Grill Type | Gas Grills & Smokers | Gas Grills & Smokers | -- | Gas Grills & Smokers |
Accessory Type | Grill Replacement Part | Grill Replacement Part | Grill Replacement Part | Grill Replacement Part |
Width | 4" | -- | -- | -- |
Height | 0.5" | -- | -- | -- |
Depth | 21" | -- | -- | -- |
Weight | 6 lbs | -- | 3 lbs | 3 lbs |
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When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
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