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Key Features
- Genesis Silver C, Genesis Gold B & C, Genesis Platinum
- Summit Silver & Gold
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Customer Reviews
255 reviews
Massachusetts
Aug 15, 2020
Weber makes grilling easy and exciting. The company is outstanding!
1 user found this review helpful
Eugene, Oregon
Aug 15, 2020
The hose worked great and so does my grill again! Yay!
Oakland CA
Aug 14, 2020
Seems to be an exact replacement for the cable on my very old grill. The replacement fits and works perfectly.
New York
Aug 14, 2020
One call & CS got the right part for me & it fit my Model 721 correctly. The grill works again!
San Diego
Aug 13, 2020
Regulator failed at year. When that propane tank valve is open it leaks propane (can both hear and smell it) at the junction of the plastic tank connector and the metal.
Jul 28, 2021
Hello, we thank you for taking your time and effort to submit your review! We are also very sorry to hear that your hose and regulator failed only after a year! We do not expect this issue only after a year into use. We have passed your feedback and our support team just reached out to you via email to assist you. We hope to help you find a solution soon so you can go back to enjoy grilling!
Sacto, Calif.
Aug 13, 2020
Well, brand new regulator thought it was leaking. I learned how important it is to purge the regulator, and now it works perfect
Waconia, MN
Aug 11, 2020
I truly enjoyed my Spirit E310 until the regulator started leaking gas. I ordered a new hose/regulator although reviews told me that I may experience the same with the replacement part. The reviews were correct. The new part failed out of the box. I bought Weber for the name/reputation but have been disappointed.
Jul 28, 2021
Hello, we are very sorry to hear about this issue. However what you are describing could be the result of a bad connection, hose and regulator, or LP tank. In this case if you have already replaced the hose and regulator and you are still experiencing a leak it may be caused by a bad propane tank. We would suggest switching the propane tank as well. If you continue to experience an issue please contact our support team for further assistance. thanks!
Rockledge, PA
Aug 9, 2020
Have owned / bought, repaired & passed on numerous Weber grills over the last 15 yrs For myself and the kids. Have learned, sometimes the hard way, that no name replacement parts advertised don't standup tot the quality of the genuine a Weber parts. Dependability & operating preciseness is what I get when buying these parts and it is what I've come to expect. It all boils down to 'you get what you pay for', it is that simple
los angeles, ca
Jul 28, 2020
They can't get it right. I bought a brand new Spirit and grilled for the first time in late May. Second time I came to grill the entire place smell like gas and then finding a leak in the regulator. I've owned this grill for 2.5 months I have used it only once while going through 4 regulators already, with every one of them leaky and faulty. Going crazy
1 user found this review helpful
Jul 28, 2021
Hello, we are sorry to hear about the issue you are experiencing with your grill. What you are describing could be the result of a bad connection, hose and regulator, or LP tank. If you have replaced the hose and regulator and continue to experience a leak this may be a result of a bad propane gasket. However we can see that our support team is actively working on a solution with you! Please let our team know if you have any further questions.
Oakland, CA
Jul 27, 2020
Unfortunately, I did not have a good experience. The only reason why the rating is not a one star is because a nice person FINALLY got back to me with a return authorization for the wrong product that was shipped. I shipped it weeks ago but still have not received a credit. Not good.
Feb 9, 2025
Hello, we are very sorry to hear about the experience you had with purchasing your replacement parts. Also we would like to apologize about the delay from our support team. With increased at-home dining we are experiencing higher than normal volume of grilling inquiries. It looks like your refund was approved and scheduled. If not already, your refund should be credit by next week. If you have any issues or questions regarding your refund, please do not hesitate to reach back to our support team. We will be happy to help!
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Compare Similar Items
Current Item | ||||
Grill Brand | Weber Grills | Fire Magic | -- | -- |
|---|---|---|---|---|
Grill Model | All Weber Gas Grills | All Fire Magic Grills | -- | -- |
Gadget | Repair Parts | Repair Parts | Repair Parts | Repair Parts |
Grill Type | Gas Grills & Smokers | Gas Grills & Smokers | Gas Grills & Smokers | -- |
Accessory Type | Grill Replacement Part | Grill Replacement Part | Grill Replacement Part | Grill Replacement Part |
Width | 4" | -- | -- | -- |
Height | 0.5" | -- | -- | -- |
Depth | 21" | -- | -- | -- |
Weight | 6 lbs | -- | 3 lbs | 3 lbs |
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Shipping & Returns
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When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
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Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
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Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
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