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Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Customer Reviews
201 reviews
Texas
Sep 17, 2020
The grills on my gas pit are extremely short lived. After a couple of months they begin to rust and are soon unusable. There are no warranties. I will go with grills from another supplier as they also rust quickly but cost half as much. Next time I will but a gas grill from another supplier. Again, not longer lasting but much less costly.
Jul 28, 2021
Hello, we thank you for taking your time to submit your feedback! We are very sorry to hear about the rust damage and we want you to know that we do back our products with a generous warranty. Rust and burn through damages should be covered. Therefore we passed your feedback and our support team just reached out to you to assist further!
Clayton, NY
Sep 13, 2020
Thanks so much for making parts available for my 10 year old grill. Everything fits perfectly!
undisclosed
Sep 11, 2020
They are not an exact replacement. The grates do not look the same as the original
Jul 28, 2021
Hi! Thank you for sharing your feedback! We are sorry to hear this rest assured these cooking grates carry a generous 2-year warranty! If you have any outstanding questions, please do not hesitate to reach our team at reviews@weberstephen.com. Thanks!
undisclosed
Sep 7, 2020
Grill is nice but arrived with two of the slats broken. I put them in the back and it's ok but not perfect.
Jul 28, 2021
Hello, we are very sorry to hear about this issue. We have passed your information and our support team will reach out via email. Thanks!
undisclosed
Sep 4, 2020
After reading the guide lines, who would want to write a review?
1 user found this review helpful
Earth
Sep 4, 2020
There is a top and a bottom. This would have been good information when I bought the original grill. I have been using the grill grates upside down until I bought replacements.
1 user found this review helpful
Lynden, WA
Sep 1, 2020
Fast delivery, perfect replacement for the grills on our 8 year old BBQ that is working fine!
California
Aug 31, 2020
I've been a loyal customer for years. I know I can always rely on quality products and excellent service.
Hamilton NJ
Aug 31, 2020
These grates are exactly as the original grates that came with my Weber genesis
Illinois
Aug 29, 2020
Very solid, thick grate. Better than the original
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Compare Similar Items
Current Item | ||||
Grill Brand | Weber Grills | Weber Grills | Weber Grills | Coyote Outdoor Living |
|---|---|---|---|---|
Grill Model | Genesis 300 | Weber Genesis II 300 | Weber Genesis II 400 | 36 Inch |
Gadget | Cooking Grates | Cooking Grates | Cooking Grates | -- |
Grill Type | Gas Grills & Smokers | Gas Grills & Smokers | Gas Grills & Smokers | Gas Grills & Smokers |
Material | Porcelain-Enamel Cast Iron | Porcelain-Enamel Cast Iron | Porcelain-Enamel Cast Iron | Stainless Steel |
Accessory Type | Grill Replacement Part | Grill Replacement Part | Grill Replacement Part | Grill Replacement Part |
Collection | Genesis | Weber CRAFTED | Weber CRAFTED | CL-Series |
Width | 12.9" | 16.7" | 25.9" | 10.87" |
Primary Color | Black | Black | Black | Stainless Steel |
Height | 0.5" | 1.7" | 4.1" | 1" |
Depth | 19.5" | 15" | 20.2" | 17.12" |
Weight | 15 lbs | 17 lbs | 17 lbs | 8 lbs |
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Shipping & Returns
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When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
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Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
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