For use with DCS BGA, BGB and BGC gas grills
This DCS 9. 5 Inch Replacement Ceramic Radiant Rod Fits DCS 30, 36, and 48 inch BGA, BGB and BGC model gas grills. Pack of 10 ceramic radiant rods.
- Pack of 10 ceramic rods
Specifications Item Type Flame Tamer Material Ceramic Color White Manufacturer DCS Overall Dimensions Depth 9 1/2 Inches Weight 2 Pounds Shipping Details
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Shipping PriceFree Shipping( Read Our Simple Shipping Policy ) Ship Time*Leaves our warehouse in 24 hours
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45 Day “No Hassle” Returns
We allow you to return all new, unused, unassembled, and resalable items in their original packaging for a full refund (minus actual shipping cost we incurred).
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Most companies charge a 15% or more restocking fee. We think that is wrong.*
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Please call 1-877-743-2269 for more information.
45 Day No Hassle Returns
We want you to love what you buy! But if you don’t, we offer a simple “No Hassle Returns” policy. We allow you to return all new, unused, unassembled, and resalable items in their original packaging within 45 days of delivery for a refund (minus the original and return shipping costs incurred by BBQGuys.com). Naturally, if your return is because of our error, you are not responsible for any shipping costs.
- If your return request is due to product defect or damage, we will first work with you to get the product repaired. If repair is not possible, then we’ll work with you to get it replaced.
- If your return will be coming back via freight truck, we will require you to provide us a photo before your return will be authorized. This can be as simple as a cell phone pic! We just need a “before” picture in case there is any damage to the item on its way back to us.
- To expedite the returns process, before shipping the item(s) back, make sure they are clean, the packaging is sufficient to prevent damage, and (if necessary) you note all defects along with the photos taken.
Important information about refund eligibility:
To be eligible for a “No Hassle Return,” items must be returned within 45 days of delivery in “Like New” condition. “Like New” condition is when a returned item is unused, unassembled, and has been returned in the original packaging.
- Full refunds do not apply to certain items, including clearance items, gift cards, gift certificates, items that have been personalized, and items clearly marked as “non-returnable,” such as products sold as “Warehouse Deals.”
- The costs of return shipping are deducted from your refund or merchandise credit.
- In many cases, refunds are not processed until the item has been inspected by us in our warehouse.
- Refunds must be applied to the same credit card, debit card, or other form of payment used in the original transaction.
- In many cases, refunds are not processed until the item is inspected upon return delivery.
- BBQGuys.com reserves the right to refuse a refund on a returned item if:
- The item that has been returned does not match the original item shipped to the customer.
- The returned item is missing parts or the original product’s packaging.
- The item was damaged during the return shipment due to improper or insufficient packaging.
- The item being returned has been obviously heavily used (such as significant charcoal buildup inside a grill).
- The item has been assembled in a way that would impede proper packaging for return shipping.
In exchange situations, there are TWO options:
- If you need the product right away, you can purchase a replacement on a new order to get it shipped out as soon as possible. Then return the original item and we’ll refund you for the original once we’ve received it back to our warehouse in “Like New” condition.
- If you can wait a little longer, return the original item and once we’ve received it back to our warehouse in “Like New” condition, we’ll refund you for that purchase, then have you purchase the replacement on a new order and we’ll ship the replacement as soon as possible.
Custom made-to-order/special order items are made to your specifications. Due to the custom nature of made-to-order/special order items, all sales are final. Made-to-order/special order items defective due to manufacturing will be repaired/replaced as long as the claim is made within the warranty period offered by the manufacturer. Custom pieces damaged in shipping will still follow all steps for a freight claim as previously listed here. All Custom pieces will be repaired or replaced with an item of the same nature as previously ordered. You will not be allowed to order an item that differs from the damaged or defective item.
Feel free to use our simple online form to obtain a Returns Authorization Number (also known as an RMA number) and let us walk you through our 45 Day No Hassle Returns process.
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Great price and just like original equipmentDespite what the other reviewer said, this is an amazing price for these ceramic rods. Most companies sell three-packs for $15-$30 -- THREE PACKS. This is a 10-pack! The quality of the rods seems to be on par with the original equipment. They are exactly the same size and I know they will work just fine. I bought 2 packs to replace all of the cracked rods in my poor, abused grill, but I may buy another 4 packs to make it look as good as new.
Best Price and Delivery for this ProductI agree with the other reviewer. The price charged by this supplier is the best on the web. I usually purchase products from Amazon in an effort to obtain the most favorable pricing, and as a Prime member, free delivery. However, the lowest price offered by Amazon's suppliers was the same as elsewhere -- $5 per rod sold in packages of three. To me that seems exorbitant for a ceramic rod. I therefor placed an order for 20 rods through ShoppersChoice.com at a price that equates to a 60% discount from that of Amazon and other suppliers. Delivery was reasonably prompt (3 days) and the quality of the product no less than what you would get elsewhere. Why go elsewhere?
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