Camp Chef Woodwind Classic 24-Inch Wood Pellet Grill - PG24WWS

It's unfortunate because their customer service is fabulous but the product itself is just a lemon. It's ruined more family get-togethers and meals than I can count. It's obviously a basic design flaw because they have sent me a new auger motor, new hopper, new controller and it still does the same thing. It either overflows the burn box and puts out the flame or underflows the burn box and starves the flame. In any event, it can't make it through a 7 hour cook without flaming out.

Camp Chef is the first wood pellet grill we have owned. The customer service has always been top notch. They respond quickly and always take care of my problems. I would definitely buy from them again. I truly enjoy using the woodwind.

This is a great little smoker at a great price. I just fired it up and made some ribs. They were amazing!

The pellet grill is very easy to use with the four meat probes and the wi-fi. I also have acquired the front leg caster kit from Camp Chef. I am short and getting along in years, and the grill was hard to move around. Not a big deal, but the caster equipped front legs make the pellet grill PERFECT. You will be impressed with the temperature control, very steady, this winter.

The grill arrived damaged (hopper) which was pretty disappointing, but Camp Chef was good about getting the replacement part out quickly. No instructions were provided and it was pretty involved. Many users probably couldn't have done it on their own. Once that was cleared up, the grill produced nice results as in smoker mode. But then Thanksgiving rolled around and I smoked the turkey (on smoke setting, then 375 as suggested in their recipe). It was awesome. What was not awesome were all the grease drippings on the flagstone patio. The drippings rolled off the inside of the lid and on the the patio. There were more from the backside as well. So be warned when grilling poultry! The grill should be designed to be drip proof, perhaps by adding a channel in the inside of the lid to keep the grease IN the grill.

I got mine 2 months ago and it is great for cooking. My wife loves as much as I do. Only thing would be better is a way to increase smoke.

Years ago one of my friends advised I should buy a pellet smoker. 10 years later I was in need of another new "grill" but I also wanted a smoker. I knew that if I bought a propane grill and propane smoker I wouldn't use the smoker because of constantly adding wood chips. I saw a Facebook ad for Camp Chef and through wow this would be a great grill if it does what they show in the videos. After some research and studying on the competition I decided to get the SG24 with the side grill. I wanted the option of trowing some burgers & dogs on the grill without firing up the pellet side. I can honestly say I love this product overall and kick myself in the tail for not getting something years ago. I have had the product for 2 months now and smoked whole chicken, chicken wings, salmon, ribs, chicken quarters, pizza, pork shoulder, jerky and more. Pro's: Easy to use, simple understanding of the controls, great option with two temp probes, excellent option for direct/indirect cooking, clean out is very easy. Con's: Main grill box can have in excess of 10 degree temperature swings - if you have the temp set at 250 you can walk out and the temp is reading 275 and then slowly drops to 225. This may be due to me cooking in the winter without a blanket as well slightly. But it happened last weekend when we had 50 degree temp here in PA. Material thickness on lid of grill and sear box and hinges could be beefed up. Things I would like to see offered: Different grill grates for bottom of grill section that I could purchase in SS or cast iron, a cabinet shroud for below grill. Overall I would highly recommend this grill for the novice or intermediate griller that wants to get into smoking but still wants the ability to bake, grill and sear.

After smoking with charcoal for years and having to babysit it due to heat loss, I was looking for something that was a bit more hands off. After learning about wood pellet grills, I was a click away from buying a Traeger before a friend told me about Camp Chef. After doing my research and comparing the two, I ended up buying this Camp Chef grill and have been very happy with my choice. Not only is it stylish, but it also cooks everything perfect and meat comes out tender and juicy. Compared to charcoal, cleanup is relatively easy and doesn't take long. All the internal components easily come out so I can wipe everything down. This product is well designed and something I'll have for many years to come.

Controller problems I bought this model two years ago. I have had to replace two controllers already. At first, it was no big deal because it is easy to replace but the controller only cost $35. NOW I NEED A THIRD CONTROLLER IN TWO YEARS AND THEY ARE NOW 70 BUCKS!!!!!!!! DO YOURSELF A FAVOR AND BUY ONE OF THE REAL PELLET GRILLS. Buy the way, I recommended my uncle to get a Camp Chef right after i bought mine and his temp probe and controller has went out on him. Good luck if you purchase the Camp Chef. I could not be more disappointed!!!!!

1 user found this review helpful

I thought my box store offset smoker was on its way to the dump. I like a good strong smoke flavor in my meats and pellet grills don't come close. Tried every trick I could come up with to get more smoke in my meats and nothing really works. After a month of trying and failing, went back to the offset smoker. Now in fairness, this pellet (grill) is a great outdoor oven which will give you great food which taste just like it came out of your kitchen oven. Great oven, terrible smoker. Really thought I had done my research before buying this unit and really belived the marketing and reviews. Wrong.