Peterson Real Fyre 18-Inch Rugged Split Oak Gas Log Set With Vented Natural Gas G45 Burner - Match Light zoom_in
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Warranty

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Indoor Vented Real Fyre Gas Logs and Contemporary Alternatives Limited Warranty Policy. Vented refractory gas logs are warranted as long as the original purchaser owns them (Lifetime). Vented fiber-ceramic blended gas logs are warranted for five years. Vented gas log burners excluding valves, pilots and controls are warranted for ten years. Vented stainless burners excluding valves, pilots and controls are warranted for ten years. The SPK-26 is warranted for three years and APK-17 (including -17 valve) is warranted two years. All other valves and controls are warranted for one year (excluding batteries).

Refer to manufacturers manual for full warranty details.

Customer Reviews (6)

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Customer images featuring this product

GLORIA
Undisclosed
Verified Purchaser
 
★★★★★
★★★★★
OUTSTANDING!!
We're seniors in the NorthEast - approaching winter in a pandemic! Our new propane fireplace insert is OUTSTANDING!! Looks like wood - even has glowing embers - but no more chopping & lugging wood! Turn a knob to start - turn again & off to bed! Soooo easy! Could not be happier!!
  • Fall festive by the fire!!
 

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Dixie Chick
Lafayette, Louisiana
 
★★★★★
★★★★★
Top Notch Product[...]
I've had gas logs in a previous home and paid much more for a nice enough log set, but these Peterson logs are so realistic. Shoppers Choice beat the price of a local retailer plus we didn't have to wait two weeks for the retailer to get them in stock.[...]
 

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Arty
Alabama
 
★★★★★
★★★★★
Very High Quality Product
The Peterson 24" Split Oak set looks great.The quality is higher and realistic appearance is superior to other sets I looked @ Home Improvement Stores. So much easier to deal with than burning real firewood which I had been doing for years.Burns clean.No more positive draft problems. I recommend them.
 

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Linda
Fort Worth, TX
 
★★★★★
★★★★★
A product worth your consideration...
Although I love a "real" fire, these firelogs come a close second. I have been more pleased than I anticipated. I was a bit disappointed I needed to purchase extra logs in order to make it appear to be more "real". However, the price was cheaper than I found in stores, the product quality was great[...] I am satisfied.
 

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DazzleMe!
Lake Forest, CA
 
★★★★★
★★★★★
When you see it the choice is easy
I shopped at local high-end fireplace and patio stores to find the best made and most life-like log set available. At each store we came up with the same conclusion... Peterson Real-Fyre. Installation is easy for a person with mechanical skills, and it puts out quite a bit of heat for those cold evenings.
 

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Paul
Murfreesboro, TN
 
★★★★★
★★★★★
Peterson rugged split oak gas logs
Great flexibility with the logs to be able to switch between the bark log look or the split log look
 

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Questions & Answers (0)

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Question:
Is there an installation guide available for your gas logs?
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Answer:
Hi Doc. Check these manuals for the info you need: cdn.shocho.co/sc-specsheets/Peterson%20G4%20Burner%20Manual.pdf cdn.shocho.co/sc-specsheets/Peterson%20Rugged%20Split%20Oak%20Log%20Placement.pdf These can also be found on the manufacturer's downloads section of the items page next to the dimensions.

Asked by DocAnswered by Joey

This question was asked on a different product configuration.

 

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Proposition 65

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Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When Will My Item Arrive?

Once shipped, items usually arrive within 3–5 business days. If your item or order is large, it may ship via one of our third-party freight carriers, which deliver from semi trucks with lift gates. Freight delivery is much more complicated than standard parcel shipping — you must schedule a drop-off time, be present for the delivery, and move items from the curb to your residence, among other differences. Sound stressful? If you prepare in advance with our guide to freight delivery, it doesn’t have to be.

We strongly encourage reading the entire freight delivery guide, but here’s a quick snapshot of what you need to be ready for when you order a large package:

  • Your freight carrier will call you to schedule a delivery window of about 4–8 hours
  • You’re required to be physically present at the specified delivery location during the scheduled window
  • Freight shipments are carried in semi trucks, which have lift gates to assist with unloading
  • Freight deliveries are dropped off at the curb and no further — not up the driveway, not the porch, not the garage, and most definitely not the backyard — so it’s on you to transport packages to their intended location
  • For an easier time hauling items to your home or backyard, arrange for at least 2 helpers to be on standby during your delivery window
  • You must sign for the shipment to indicate that you’ve accepted the delivery

Again, we recommend reading our entire breakdown of freight delivery so you can become familiar with the process. Trust us when we say that getting caught off guard with the strict requirements of freight delivery can lead to a whole lot of headaches.

This item leaves our warehouse within 24-48 Hours

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

Message to our customers: Like all retailers and manufacturers, we’re currently experiencing well-publicized supply-chain issues and steel shortages that have caused some orders to be delayed. We sincerely apologize for any inconveniences arising from this situation, and we assure you we’re making every effort to solve these problems with our vendors and logistical partners.

So, why are some orders being affected? Major ports around the world are still operating at reduced capacity because of COVID-19 restrictions — on average, container boats sit at port for about 3 weeks before being unloaded. Combine these shipping inefficiencies with a scarcity of natural resources, and virtually every industry has been crippled to some degree. Yet we acknowledge that it’s our duty to meet these challenges head-on and work toward solutions so you can enjoy more time outdoors with the people you love. We appreciate your patience as we strive to smooth out our supply chain, and we thank you for choosing us for your grilling and outdoor living needs.

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