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Neighbor Sofa W/ Teak Arms - Sunbrella Coal

Warranty

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Neighbor warrants the Haven Lounge Collection products with a limited warranty against defects in material or workmanship. Cushions and covers are warrantied for five (5) years from delivery against loss of functionality due to seam failures under ordinary household use and outdoor conditions. Teak and other components (such as durasling seating base, accent and seat-based cording, joinery and other components) are warrantied for three (3) years from delivery against physical or structural failure, damage or deterioration that renders them unsuitable for intended use. Labor not included.

Refer to manufacturers manual for full warranty details.

Customer Reviews (47)

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Ashley H.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Awesome sofa!

We got the sofa and ottoman in the charcoal fabric. Very comfortable, seems durable, was easy to assemble. Beautiful and could easily seat 4 maybe even 5 people, esp with the ottoman.

 

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Jen
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

High quality

Just received the sofa and love it. It made of teak and looks so nice. Also very comfy and sturdy. I like it's low profile which makes it very comfortable for lounging. Perfect quarantine purchase and sits 3-4 comfortably

 

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Angela P.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

The best!

We researched outdoor furniture for awhile and finally decided on this and so glad we did! Wanted something simple to assemble, would last and look amazing. It's so comfortable too! Love that the cushions come up the arm so you can lay comfortably. Came much quicker than anticipated and we are already obsessed. Highly recommend! Also really liked the fabric. Wanted to get the lighter fabric but we have young kids so went with the darker. Pretty fabric, has some light stripes running thru it.

 

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Shu
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Best Outdoor Sofa and Customer Service!

I got The Sofa and The Chair. They look fantastic on my patio, complementary to my midcentury modern home. I ordered both Canvas and Charcoal covers - used Canvas in summer and recently switched to Charcoal for winter weather - they both have that Sunbrella premium look and feel. The Charcoal is more dust resistant but the light Canvas offers such a delight vibe for the summer. I already washed the Canvas and it looks brand new after 2.5 months. I wish I could post some photos here... Now I am tempted to buy an Ottoman to complete the set! Oh the best of all - Customer Service is top notch! It's not easy to start out a business during COVID but you guys made your customers feel they are taken care of. Keep it up!

 

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Bryan
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Fantastic!

LOVE this product! I searched far and wide for a modern couch for outdoors that would last and stay in great shape. They stayed in touch with me throughout the entire process and we love the product but also as important is the customer service I was able to receive. We also bought the 2 chairs because we loved the couch so much!

 

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Leann L.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Gorgeous piece!!

This is truly beautiful piece of outdoor furniture. It is easy to put together, but once assembled, feels very substantial and well built. It looks great on my deck and I can't wait to use it every day this summer!!

 

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Michele C.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

outdoor sofa

This sofa is lovely- modern and roomy. The design of the teak is beautiful and high quality. My husband and son put it together with no trouble. The packaging was all recyclable. All and all, great job. After receiving the sofa, we ordered the coffee table and loveseat.

 

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Xinwei C.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Love it

The sofa was very easy to assemble. It is well made and sturdy. The cushions are firm and very comfortable. The only problem was that it took a long time to arrive.

 

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Michael M.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Great quality.

The Sofa has been great so far! We also ordered a custom cover to match so we can leave outside in Minnesota winters

 

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August F.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Solid sofa stuff

Good stuff right here. Dialed design. Sturdy structure. Would recommend no doubt.

 

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Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

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