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Neighbor 4 Piece Sectional W/ Teak Arms - Sunbrella Ashe

Warranty

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Neighbor warrants the Haven Lounge Collection products with a limited warranty against defects in material or workmanship. Cushions and covers are warrantied for five (5) years from delivery against loss of functionality due to seam failures under ordinary household use and outdoor conditions. Teak and other components (such as durasling seating base, accent and seat-based cording, joinery and other components) are warrantied for three (3) years from delivery against physical or structural failure, damage or deterioration that renders them unsuitable for intended use. Labor not included.

Refer to manufacturers manual for full warranty details.

Customer Reviews (55)

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Melissa K.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Like a living room outside

I bought the 4-piece sectional in the dark gray fabric. It's everything the website promised. Beautiful teak, solid construction and super comfortable. My whole family is 6' or taller and fit comfortably. I also have a sensitive back and the support is great. Customer service very responsive and friendly. Also got the custom cover and very happy. Just as well made and looks almost as good on as the sectional itself! Haha

 

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Matt S.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Fantastic outdoor sectional

Quality product, looks great on our patio and very comfortable. Easy too assemble too.

 

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David S.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Just what we were looking for

Our sectional sits on the corner and let's us look out into our backyard patio and pool area. It was easy to assemble, looks great, and is comfortable to use everyday. We especially like how sturdy it is.

 

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Chris T.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Worth it

Searched long and hard for an outdoor sectional that had the craftsmanship and aesthetics to meet my standards. Thought about even building one myself. But thankfully came across Neighbor and I was sold. Took a bit for the shipping but worth it. Great sectional that is very comfy. Kid friendly as well. Only thing is I wish there were ties on each individual cushion fo keep them from sliding around.

 

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Katherine C.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Great outdoor couch!

We are very excited about our couch. It looks amazing on the patio, was super easy to put together and is comfortable! Definitely worth the wait!

 

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MBH-4405735 S.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Great sectional, highly recommend

We purchased the 5-piece sectional in the light canvas . The couch is very comfortable and fits well in our space, a 12 x 12 three-season room. The color and design create an airy feeling. It certainly is made well, only a couple of tricky spots in the setup. Overall, we highly recommend this sectional.

 

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Stan S.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Awesome Couch

I was very happy with the product fit and finish! The assembly was easy and the couch is very sturdy. It will be a great addition to our patio and will be enjoyed for many years to come!

 

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Jay R.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Excellent Sectional

We are very happy with this purchase. The sectional looks really great around our firepit. The quality of the materials is excellent, and assembly was reasonably easy for one person. I hope Neighbor expands their product line!

 

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Christopher D.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Pretty outdoor sectional

We love our sectional! It's very comfortable and looks amazing on our deck. We had to wait patiently for it to be delivered, but neighbor was kept us apprised of delays. My husband was able to put it together alone in less than an hour. We were missing a couple of bolts, and neighbor shipped them to us promptly. I can't speak to how well the cushions (color and shape) hold up, because we've only had the sofa for a few weeks. But it's a beautiful sofa that we are enjoying daily.

 

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Casey M.
US
Verified Reviewer
Neighbor - BV
 
★★★★★ ★★★★★ 5.0

Great seating for our deck!

We are really enjoying our 4-piece sectional sofa and coffee table. We were missing a few bolts from the sofa packaging, but customer service was quick to send us exactly what we needed to finish the project. After that, it was easy to put together and fits perfectly in our space.

 

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Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

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