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Frequently Bought Together
Key Features
- Jetfire ignition system is designed to safely and reliably light the burners
- Stainless steel sear plates distribute heat, control flare-ups, vaporize drippings and add flavor
- High heat infrared side burner allows you to sear just like a steakhouse while you grill other dishes while other dishes cook on the grill
- Stainless steel wave cooking grates create impressive sear lines
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Customer Reviews
undisclosed
Oct 16, 2025
Best grill I've ever owned. The only thing that needs improvement are the stickers. I cleaned it with soap and water today and most of the stickers are gone.
undisclosed
Oct 11, 2025
Great grill terrible cabinet rather it be open underneath and a scale for the tank.
undisclosed
Oct 6, 2025
This is a great grill loaded with many features. Have cooked on it twice and both the brats and steaks turned out well. Biggest headache was the time to get it unpacked and assembled, not hard or difficult just more time then I expected. Looking forward to doing some rotisserie chickens
undisclosed
Oct 1, 2025
Quality of product is great. Have cooked a few things already and no flare ups! LOVE the rotisserie!
undisclosed
Sep 29, 2025
Great grill, infrared side burner perfect for searing and cast iron veggies. Great features, smart ideas built it like the lights. Even temperatures all over. Wish it had propane usage feature but will get an inline gauge. Highly recommend
undisclosed
Sep 15, 2025
We can't use the Napoleon grill yet because the temperature gauge is missing nut screw and washer to secure the temperature gauge to the lid. I have submitted a claim for the missing parts on 9/11/25. I have not heard any response from the manufacturer.
Oct 30, 2025
Thank you for reaching out regarding your P500RSIBNSS-3 and bringing this to our attention. We’re sorry for the inconvenience caused by the missing parts. We’ve located your case 2334626, and it is currently in the queue for our team to review. We appreciate your patience, and please rest assured that your request will be handled as soon as possible. Thank you again for your understanding, and we look forward to resolving this for you shortly.
undisclosed
Sep 3, 2025
Outstanding grill. Beautiful in design!
undisclosed
Sep 1, 2025
This grill is awesome. The single heat up to 700° plus. I cook some steaks on it at high heat. It seared them and cook them in about 3 1/2 to 4 minutes per side. Love it!
Aug 31, 2025
After much research glad we brought the Napoleon. We have been using this grill for close to 2 month and could not be HAPPIER!!! East lite of flame- tubes-,Rapid heat up, and even temp of cooking area. NICE!!!
undisclosed
Aug 31, 2025
Napoleon account representative was very professional, responsive, empathetic, and efficient. The product was delivered as promised on schedule.
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Current Item | ) $1,329.00 As low as $65 per month*Free Shipping Leaves Warehouse24 Hours Sale | |||
Class | Entry-Level | -- | -- | -- |
|---|---|---|---|---|
Fuel Type | Propane | Propane | Propane | Propane |
Collection | Prestige | Genesis | Genesis | Genesis |
Configuration | Freestanding | Freestanding | Freestanding | Freestanding |
Exterior Material | Stainless Steel | Porcelain Coated Steel | Porcelain Coated Steel | Porcelain Coated Steel |
Primary Color | Blue | Black | Stainless Steel | Stainless Steel |
Number Of Main Burners | 4 Burners | 3 Burners | 3 Burners | 3 Burners |
Grilling Surface Btus | 48000 | 39000 | 39000 | 39000 |
Infrared Main Burner | Not Available | Not Available | Not Available | Not Available |
Main Burner Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Flame Tamer Material | Stainless Steel | Porcelain Coated Steel | Porcelain Coated Steel | Porcelain Coated Steel |
Cooking Grate Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Rotisserie Backburner | Yes | -- | -- | -- |
Rotisserie Kit | Yes | No | No | No |
Rotisserie Burner Btus | 18000 | No Rear Burner | No Rear Burner | No Rear Burner |
Cooking Grid Dimensions | 28 X 17 3/4" | -- | -- | -- |
Heat Zone Separators | No | No | No | No |
Ignition Type | Flame Thrower | Continuous Spark | Continuous Spark | Continuous Spark |
Main Grilling Area | 500 Sq. Inches | 513 Sq. Inches | 513 Sq. Inches | 513 Sq. Inches |
Secondary Grilling Area | 260 Sq. Inches | -- | -- | -- |
Flash Tubes | No | No | No | No |
Total Grilling Area | 760 Sq. Inches | -- | -- | -- |
Burger Count | 18 | -- | -- | -- |
Smoker | No | -- | -- | -- |
Propane Hose Regulator Included | Yes | -- | -- | -- |
Total Side Burner Btus | 14000 | -- | -- | -- |
Grill Lights | None | External | None | External |
Spring Assisted Hood | No | Yes | Yes | Yes |
Thermometer | Analog | Analog | Analog | Analog |
Side Shelves | Yes | Yes | Yes | Yes |
Side Burner | Sear Station | Side Burner | None | Side Burner |
Made in USA | No | -- | -- | -- |
Cart Assembly | Some Assembly Required | Some Assembly Required | Some Assembly Required | Some Assembly Required |
Commercial-Grade Multi-User | No | -- | -- | -- |
Size | Medium (27 - 33") | Medium (27 - 33") | Medium (27 - 33") | Medium (27 - 33") |
Width | 64.25" | 57.7" | 57.7" | 57.7" |
Height | 50.25" | 48.1" | 48.1" | 48.1" |
Depth | 26.25" | 27" | 27" | 27" |
Weight | 191 lbs | 178 lbs | 162 lbs | 173 lbs |
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Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 24 Hours
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
No Restocking Fee
Most companies charge a restocking fee. We just don't do business that way.
