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Napoleon Woodland Series 27-Inch Electric Log Set
by Napoleon ID #2921110 Model #NEFI27H
★★★★★ ★★★★★ (12) 2.8
2.8 out of 5.0 stars
5 ★ 25% 4 ★ 17% 3 ★ 8% 2 ★ 17% 1 ★ 33%
View all 12 reviews 3 reviews (25%) have given this product a 5 star rating.
2 reviews (17%) have given this product a 4 star rating.
1 review (8%) have given this product a 3 star rating.
2 reviews (17%) have given this product a 2 star rating.
4 reviews (33%) have given this product a 1 star rating.
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Key Features
- Hand-painted 5 piece resin log set has been molded from actual logs
- Fan forced, 5000 BTU heater has two different heat settings
- Does not require ventilation or any special installation and is easily placed in an existing fireplace
- High intensity LED lighting provides for a realistic flame show and ember bed
- Includes a multifunction remote to control flames, embers bed, and heat output
The Napoleon Woodland Series Electric Log Sets give you the ambiance and look of real burning logs. The hand-painted resin logs have been molded from actual burned wood, giving them a realistic appearance. The electric log set insert does not require any special installation, and can be plugged directly into a 120 volt outlet, or may be hard-wired. Because it is electric, there is no need for ventilation for this fan-forced heater. The included remote controls 6 temperature settings as well as a timer. The remote will also control the LED lighting for the flame show and the ember bed.
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
Product Information
- UPC
- 629169054800
- Model Number
- NEFI27H
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Specifications
Fireplace Type | Wall |
Fuel Type | Electric |
Installation Type | Insert |
Firebox Width | 27" |
Collection | Woodland Series |
BTU Range | 0 - 14,999 |
BTUs | 5000 |
Heating Area | 400 Sq. Ft. |
Infrared | No |
Style | Traditional |
Finish | Black |
Filler Type Included | Logs |
Backlight | No |
Bulb Type | LED |
Flame Style | Traditional |
Blower | With Blower |
Mobile Home Approved | Yes |
Flame Color | Orange |
Watts | 1500 |
Volts | 120 |
Amps | 15 |
Wiring | Plug-In/Hardwired |
Insert Type | Electric |
Location | Indoor |
Control | Multi-Function |
Surround Width Range | 0 - 29" |
Surround Dimensions | 27" |
Heat Location | Bottom |
Vent Type | Ventless |
Viewing Area | 27" W X 15 1/2" H |
Dimensions
Width | 26.625" |
Depth | 14.0625" |
Height | 15.5625" |
Weight | 23 lbs |
Manufacturer’s Downloads
Warranty
Back to TopNapoleon warrants electrical components and wearable parts such as fans/heaters, motors, switches, nylon bearing components and remote controls for a period of two (2) year.
Refer to manufacturers manual for full warranty details.
Related Departments
Back to TopCustomer Reviews (12)
Back to Top42% of reviews recommend this product
5 stars 25% 4 stars 17% 3 stars 8% 2 stars 17% 1 star 33%
3 reviews (25%) have given this product a 5 star rating.
2 reviews (17%) have given this product a 4 star rating.
1 review (8%) have given this product a 3 star rating.
2 reviews (17%) have given this product a 2 star rating.
4 reviews (33%) have given this product a 1 star rating.
2.83
★★★★★ ★★★★★ 2.8
Customer images featuring this product

Sue K. North Carolina Verified Reviewer ![]() | ★★★★★ ★★★★★ 5.0 Perfect replacement for gas logsI bought the Napoleon's Woodland 24 electric logs as a replacement for the Napoleon Woodland 24 ventless gas logs. The gas logs put off too much heat for my room and I could always smell the odor of gas. My fireplace was never used. I absolutely love the electric logs. Realistic flame, multiple settings for flame and heat, easy install,fits my fireplace perfectly So many compliments. | Was This Helpful? |
Hickman117 44149 Verified Purchaser ![]() | ★★★★★ ★★★★★ 5.0 So Realistic!I compared against other log sets on the market and could not pass up on the Woodland set. The flames are nice and vibrant and the ember bed adds to the realism. | Was This Helpful? |
fxfdz Toronto Verified Purchaser ![]() | ★★★★★ ★★★★★ 5.0 It Works as expectedIt looks nice, is not that expensive as other ones, 27" will warm up the place really nice | Was This Helpful? |
ltcjes Dover, NH Verified Reviewer ![]() | ★★★★★ ★★★★★ 4.0 leary for how long it will workcreates very nice ambiance, however, last one broke within 2 months - if this one stays working I will upgrade to 5 stars. | Was This Helpful? |
GG61 Kingston Verified Purchaser ![]() | ★★★★★ ★★★★★ 4.0 RealisticLove the realistic look of the ember log. After a decade we finally replaced the candles in our old fireplace with this log set. I was leery about buying it, fearing it would look fake. We couldn't be happier! | Was This Helpful? |
Furtive1 Fernandina Beach, FL Verified Reviewer ![]() | ★★★★★ ★★★★★ 3.0 Runaway on/off cyclic issueThe system works well but the blower motor is loud. It's not a system malfunction but a design issue. Additionally, the system cycled repeatedly on and off in an increasing rate. The online manual did not address the cyclic issue and I eventually determined that the unmarked switch located to the extreme left of the on-off switch was key to resolve the uncontrolled cyclic issue. I eventually determined that the switch had to be depressed concomitant with the power switch repeatedly to stop the uncontrolled, runaway cyclic issue. This issue should be addressed in a revised manual. | Was This Helpful? |
TonyB Seattle WA Verified Reviewer ![]() | ★★★★★ ★★★★★ 2.0 Too DarkWe bought the 27" unit in December 2022. The radiant heat feature works ok (almost like a space heater). The look of it is ok, but the LED lights are very dark. Even with the room lights off that the unit is located within the fireplace, it is very hard to see. The photos on the Napoleon website as advertised are not truly accurate compared to the unit we purchased. Im disappointed with this product given we had to pay an electrician come wire an outlet to our existing gas fireplace. I thought all Napoleon products would be solid as we have a Napoleon PRESTIGE® 500 RSIB gas grill that had already broke down once, but they sent the replacement parts free of charge. | Was This Helpful? |
SJPerers STRONGSVILLE Verified Purchaser ![]() | ★★★★★ ★★★★★ 2.0 Loved it when it worked!I just purchased this in November and it was beautiful. Unplugged it while I was painting and when I plugged it back in, nothing worked. Really frustrating and I don't know who to contact. It was beautiful but now, not so much. | Was This Helpful? |
NWWI NwWI Verified Purchaser ![]() | ★★★★★ ★★★★★ 1.0 Needs a better design, could not submit photoI have finally given up on this model. The sprocket and spindle do not stay attached. | Was This Helpful? |
Brad Boudreaux New Orleans Verified Reviewer ![]() | ★★★★★ ★★★★★ 1.0 Woodland 27The unit overall is beautiful, the lighting effects (flames and logs) however are just not bright enough and the heating aspect of the unit isn't warm enough as expected for a 20 x 20 room. | Was This Helpful? |
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Expert Review
Back to TopThe Skinny:
- Realistic logs molded from real wood
- Easily installation and maintenance
- Included remote control puts you in charge of heat, flame display, and timer
Things We Love:
Lifelike and User-friendly
The Napoleon Woodland Series electric log set combines the convenience of an electric fireplace with the look of real logs to create a truly enjoyable home heating experience. Thanks to the hand-painted resin logs molded from actual pieces of burned wood, these units give off a realistic appearance that pairs well with the lifelike ember bed and LED flame display. Additionally, Woodland Series models are meant to be set up in an existing fireplace with no special installation parts or ventilation needed. Simply place the electric log set in the opening and hardwire it or plug it into a standard, 120-volt outlet.
Variety of Options
You can choose from two different heat settings and six distinct temperature options, allowing you to warm your space just the way you like it. No matter which heat level you choose, the fan-forced heater packs 5,000 BTUs to warm up to 400 square feet. We particularly love that these electric log sets come with a remote that puts you in control of the flame lighting and ember bed in addition to the heat output. It even has a handy timer so you can just sit back and enjoy the ambiance and warmth of your Woodland Series electric log set without worrying about turning it off. And because not all fireplace openings are the same size, Napoleon produces these models in widths of 18, 24, and 27 inches.
Things To Consider:
Keep in mind that units in the Woodland Series are designed to be used in an existing fireplace. If you’d like yours to be hardwired rather than plugged in, you must contact a professional electrician for installation. For more information about this collection of electric log sets, get in touch with our hearth and home experts by calling 1-877-743-2269 today!
Overall Rating
4.1 out of5
Questions & Answers (0)
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Compare Similar Items
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ID | #2921110 | #3129657 | #3129648 | #3129663 |
Model | NEFI27H | MSM | WOM | SLS18 | Fireplace Type | Wall | — | — | — | Fuel Type | Electric | — | — | — | Installation Type | Insert | — | — | — | Firebox Width | 27" | — | — | — | Collection | Woodland Series | — | — | — | BTU Range | 0 - 14,999 | — | — | — | BTUs | 5000 | — | — | — | Heating Area | 400 Sq. Ft. | — | — | — | Infrared | No | — | — | — | Style | Traditional | — | — | — | Finish | Black | Ceramic | Ceramic | Steel | Filler Type Included | Logs | — | — | — | Backlight | No | — | — | — | Bulb Type | LED | — | — | — | Flame Style | Traditional | — | — | — | Blower | With Blower | — | — | — | Mobile Home Approved | Yes | — | — | — | Flame Color | Orange | — | — | — | Watts | 1500 | — | — | — | Volts | 120 | — | — | — | Amps | 15 | — | — | — | Wiring | Plug-In/Hardwired | — | — | — | Insert Type | Electric | — | — | — | Location | Indoor | — | — | — | Control | Multi-Function | — | — | — | Surround Width Range | 0 - 29" | — | — | — | Surround Dimensions | 27" | — | — | — | Heat Location | Bottom | — | — | — | Vent Type | Ventless | — | — | — | Viewing Area | 27" W X 15 1/2" H | — | — | — |
Proposition 65
Back to TopThis product can expose you to chemicals including lead and lead compounds,which are known to the State of California to cause cancer, and chemicals including BBP andDEHP, which are known to the State of California to cause birth defects or other reproductiveharm. For more information, go to www.P65Warnings.ca.gov.
Shipping & Returns
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Ship your entire order to your home for free, especially the big stuff! *Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We’ll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.
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Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
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