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Napoleon Rogue 365 Propane Gas Grill with Infrared Side Burner - R365SIBPSS

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Warranty

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Napoleon offers a fifteen (15) Year Limited Warranty. The aluminum castings, stainless steel base, stainless steel lid, porcelain enamel lid, and stainless steel cooking grids are warranted for fifteen (15) years. The stainless steel tube burners are warranted for ten (10) years, plus half off up to fifteen (15) years after date of purchase. The stainless steel sear plates, porcelain-enameled cast iron cooking grids, and ceramic infrared burners (excluding screen) are warranted for five (5) years, plus half off up to fifteen (15) years after date of purchase. All other parts are warranted for two (2) years.

Refer to manufacturers manual for full warranty details.

Customer Reviews (9)

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rejan
Montreal
Verified Purchaser
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

great feature

i buy it in special quality &price excellent so far

 

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Chiphazard
Halifax
Verified Purchaser
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Great Features

I bought it a month ago and so glad I did. I ordered the charcoal / smoking tray and can't wait to use it. Super solid construction. Low centre of gravity. Best BBQ I have ever owned.

 

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Cliffy
Woodstock, Ontario
Verified Purchaser
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Incredible Sear Station

I have had my grill for one month and use it almost every day. Sit a steak on the sear station for a minute or 2 on each side, grill it for a few minutes and you have a steak house quality steak. I needed a bracket to fit my grill and contacted customer service. Scott sent me one in the mail that worked perfectly. Excellent grill with excellent customer service.

 

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Bruce
Calgary Canada
Verified Purchaser
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Great BBQ

Bought a couple of months ago. BBQ heats great and was easy to set up. Had a question for Napoleon and their service was amazing. Would buy Napoleon again without a doubt.

 

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Larry
Undisclosed
Verified Purchaser
 
★★★★★ ★★★★★ 5.0

Cold weather grill delux.

I'm using it in the winter and it is getting plenty hot. Like the infrared burner - when I put meat on it the meat bursts into flame, and that is really a good flavor. Larry

 

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Scott S
The Villages,fl
Verified Purchaser
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Great grill

Bought this grill 4 months ago. I was leery of the grill getting hot with only 2 burners. Gets to 700 degrees in 15 minutes. Gets sear marks and cooks mellow(no flare-ups). The sear burner makes truly great steaks. Best grill I ever owned for over 50 years of grilling.

 

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Dutchman
Vancouver
Verified Purchaser
Napoleon Grills - BV
 
★★★★★ ★★★★★ 4.0

Super grill for family of 4.

I bought this grill since I used to grill on charcoal, but didn't want a huge grill. The infra red sizzle station works perfect, once you know how to use it. Nice juicy steaks full of flavour are made easy with this model. One issue, I closed the lid on the side burner a little too early (it started raining) and now the plastic part in the lid is completely melted away. Hopefully, it can be replaced. Conclusion easy to build, not too big,and above all a perfect grill for a small family and a grill lover like me.

 

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Will
Chicago
Verified Purchaser
 
★★★★★ ★★★★★ 4.0

I am still learning to use this product

We use this grill primarily for grilling beef. We had a Napoleon grill in our prior house. The main burners were hotter, but the sizzle zone, not so much. This grill only has two main burners. Grill right over them, or expect the temperature to drop off in the area between them. The sizzle zone gets HOT, and we are having to dial down the heat compared to our prior Napoleon. The assembly directions were OK, but not up to the standard of IKEA.

 

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Tgtbte
Vancouver, Bc
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 1.0

Side burner

The grill itself is good , but my side burner burnt out in less than 5 years . Considering the expensive grill you would think they would warranty this , not only not warrantied but the replacement was expensive and isn't as good as the original. . So most definitely disappointed with the service ( protracted emails w warranty eligibility) . But even more disappointed with the cost of side burner and its performance.

Staff Response:
Thank you for reaching out and sharing your feedback with us. We are sorry to hear you have been disappointed with your product. If you feel like your side burner is not performing as it should, please reach back out through your case 1703924 and the agent will look into it further for you. Thank you.
 

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Proposition 65

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WARNING: This product can expose you to chemicals including soot, which are knownto the State of California to cause cancer, and chemicals including carbon monoxide, whichare known to the State of California to cause birth defects or other reproductive harm. Formore information go to www.p65Warnings.ca.gov.

Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

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