Lynx Professional 36-Inch Built-In All Infrared Trident Propane Gas Grill With Rotisserie - L36ATR-LP

I bought the one of these from BBQG about three years ago for my granite and paver outdoor kitchen. The igniters were a problem after about 6 months. The only one that worked consistently is the one for the Trident burner. You can't get a stick lighter down to the burners easily to manually light it. Note that the Trident is NOT a searing plate, though it does generate a lot of heat. My biggest complaint is that there is a roll-out grease tray and even with the lid down, rainwater gets into it so that when you go to clean it, greasy water sloshes all over the place. No problems with the rotisserie. Overall poorly designed to allow rainwater to get in and typical ignition problems.

I have had this product for 5 years and have had zero issues. I chose the all trident burners and love them. Super low maintenance and NEVER catches fire or leaves char remains on the burners

After spending tens of thousands of dollars on a Lynx outdoor kitchen, I feel I have to warn people who keep getting duped by the experts into buying these products. There is something wrong with their burner technology that causes the burners to light but not stay lit. Two months after installation and 6, SIX! Service visits my Pizza oven seems to be staying lit (for now) but my grill still has 1 of the three burners that won't stay lit. They have replaced the burner, fiddled with switches, waited 3 weeks for more parts, and it still isn't working. I have this strange feeling that this grill will never work properly and then will be out of warranty. I haven't tried any of the other high end brands but I definitely would not spend the money on Lynx if I could have a do over.

If I had to do it all over again I would never buy a Lynx product. The factory will not answer the phone and when they do they don't want to help with anything. The igniters are iffy ... sometimes they work and then most of the time they don't. rotisserie has been replaced 3 times.. not under warranty. springs break on the top .. they will not do it under warranty also. Worst of all NO FACTORY HELP!! WORST IN THE INDUSTRY. Spent over 5K and this grill sucks.

We ordered this grill in late 2021 and it arrived and was installed around summer of 2022. It looks good and, when working, cooks well. The problem is that it arrived with something defective about the igniter button. We contacted customer service and they sent a local repairman to fix it. Unfortunately, we use it for awhile, the igniter button stops working, call customer service, and repeat. The igniter is AGAIN not working and now it's out of warranty, so customer service will not fix it. There is clearly something defective about this grill and our concerns have not been met. We bought this grill because the company/brand is supposed to be reliable, but that is apparently no longer the case. It's insane to pay this much for a grill and they not be able to get the igniter button to work. I do not recommend this grill or brand.

This is our second Lynx grill, and the first one purchased approximately 5 years ago was wonderful... which is what convinced me to spend this much on a second one. The second one was purchased after Lynx's acquisition by Viking and shows a significant decline in quality. The new ceramic burners are a down grade from the previous brass versions, and will wear our over time. No better than "cheap grill" stainless steel burners in my opinion. The ignition system does wear out as well. Not to mention, upon receiving the grill, there was damage that needed to be repaired (2 months to fix...). We are 2 years in to the ownership of our second Lynx, and I would explicitly not recommend the purchase of one.

The power to the rotisserie no longer works after aprox 2 years, and the igniters have been intermittent since aprox 6 months, this grill is covered and on a screen porch, the igniters should work better then that. I have a ten year old Weber and the igniters still work perfect!

4 different repairs in first year of ownership. Performance of grill (when it's not broken) is excellent. But it is usually in need of repairs.