KitchenAid 36-Inch Built-In Propane Gas Grill With Searing Burner & Rear Burner - 740-0781

Perhaps the worst product we've ever bought. I should've just paid for the quality option the first time. It lasted 2 years. Complete junk.

Bought this grill because we had purchased all Kitchen Aid for the inside....dishwasher, cook top, frig, oven-micro combo, and that it was cheaper than other grills. Big mistake! The sear burner has melted after a couple years and the bbqing grates are now falling apart as they cannot take the heat. So, I guess it time to purchase a REAL grill that costs 3 times what this one did. Guess you get what you pay for?

You can not buy replacement parts for this grill.

It's a great grill for about 3 years, 6 years later its literally falling apart. Only two of the original burners still work. The infrared burner is totally deteriorated, even the grill is where you put the meat is falling apart.

This grill has a major flaw with the valve assembly. If the grill gets hot (grills get hit) they fail and cause it to leak gas into the manifold where it burns up all the other valves and wiring. Then just try to get parts to fix it ..... spend more once or buy a new kitchen aid yearly!

I originally purchased this grill 8 years ago for our lake house in Alabama. I never covered the grill and it was in an area constantly exposed to the elements specifically the sun and rain. I'm just now having to replace it so my annual cost of ownership was roughly $150/year - that simply can't be beat for a built in grill. This grill is an extremely great value. We moved to the Houston area a few years ago and I also built an outdoor kitchen were I purchased this same grill again. I"m also an avid user of Green Egg products. However, if properly maintained the searing unit cooks a steak equivalent to a Green Egg. However, this grill is much easier to use especially when cooking/grilling on short notice. Excellent for steaks, seafood and burgers/dogs. Are there better grills out there? Yes, but you will definitely pay for it. I couldn't be more happy with this product.

I have owed this product for over 2 years and I have to say that it gets a bad wrap. Negative reviews are not fair because this grill is 1/2 the price (or less) than that of its competitors. At my previous house I owned one of its competitors and you run into the same issues with all grills. If you use it a lot, general maintenance will be required, ie. deep cleaning, parts replacement, etc. The good news is that the replacement parts for this grill are reasonably priced. When I needed to replace a searing burner on a competitor, it was over $200 for just the burner. For this grill, I just did an overhaul and it cost me about $180 for new grates, new burner covers and a new searing burner. The installation of the replacement parts was simple. The exterior of the grill still looks brand new because I wipe it down with a stainless cleaner 1-2 times a month and I clean it with Bar Keepers stainless cleaner every 6-8 months to remove discolorations, water marks, etc. At this rate, if I do an overhaul every 2 years, you still spend less on this grill after 10-15 years than the competitors. Buying a grill is like buying a car, you need to look at the performance and compare it to the price. This grill is like a Lincoln or Cadillac, it gives you some premium features and looks luxurious and the maintenance won't kill you. You can spend $2000-$5000 on a grill, and the quality may be better, however, the maintenance will be expensive and it will still be necessary. In regard to the grilling, the searing burner cooks delicious steaks and the grill is large enough to cook at least 10-12 burgers at a time. The ignitors are still functioning great and the burners produce an even heat. I have never used the rotisserie. I wish you could add a second searing burner because it its pretty small and you can only fit 2-3 steaks on it at a time, however, the ignitors are different and there is a resting plate on the rear side of the fire box to support the weight of the searing burner

I purchased this grill after using a Jenn Aire for over 12 years. This grill did not make it for three years. Buyer Beware...... I called the warranty/support. They indicated they were aware of the metal expanding and the burners & grates not fitting after using. In addition, they requested photos. I never heard back......

Bought a built in Kitchenaid Grill for the searing feature. The high heat destroyed two of the stainless steel cooking grates within one season of use. The problem? Kitchenaid does not include nor do they offer solid stainless steel rod grates for their grills that will withstand the heat of the searing burner. The extreme sear heat bakes and cracks the stainless steel coating off of the grates provided. No satisfaction when contacting them for replacements or upgrades. I'm left with only two usable of the four grates that came with the grill and searching for replacements from another manufacturer just so I can use my grill. In the meantime, no sear cooking for me. Very disappointed in lack of Kitchenaid product quality and support