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Save $50 on Napoleon Freestyle Grills
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1-3 Business Days
Key Features
- Stainless steel tube burners provide long life while helping to cook food quickly over even heat
- Accurately measure the temperature of your grill w/ the ACCUPROBE temperature gauge
- JETFIRE Ignition System shoots a jet of flame to light the main burners for quick start ups every time
- Cast iron cooking grids resist rust, prevent food from falling & provide even heat & distinct sear marks
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Refer to manufacturer's manual for full warranty details.
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Customer Reviews
142 reviews
undisclosed
Sep 6, 2025
Very visual, I appreciate that. Everyone else complaining about the instructions has not used the app. Makes it soo easy.
undisclosed
Aug 14, 2025
Good value grill. Simple assembly. Love the grate design and heats up to 650 plus quickly. Minimal flare up even with fatty meats. Seeing some discoloration on the grill lid after a few high heat uses. Otherwise 4 would be a 5. Great purchase.
undisclosed
Aug 13, 2025
There is a missing piece in the door hatch part installation. Follow up in paralel with the paper guide. It would have been great if there had been gas connection and test procedure.
undisclosed
Aug 13, 2025
Best grill i ever had
undisclosed
Aug 10, 2025
nice BBQ to assemble and we liked the build video. Trying it for the first time tonight.
undisclosed
Jul 23, 2025
Only used a couple times so far so good. It came damaged took a month for replacement parts. Napoleon comped me well in between with some free access for the wait. So i cant complain. I love the look of it works well so far would like to review in 6 months.
undisclosed
Jul 20, 2025
i found on assembly the hardware was appropriate, but the screws were not tightening into the welded on boly all of the way, or were difficult
undisclosed
Jul 5, 2025
Wow, great step by step instructions!! Thanks 😊 Nice quality BBQ
undisclosed
Jun 27, 2025
Both of the sides were damaged on arrival, two new ones were sent, only one of the new ones was damaged, one new one was sent, it was damaged. It looks to be a quality product, but the grill is at our vacation home, so 10 weeks later, my grill is still laying around in pieces. Oh, in one day I was on hold for over 3 hours, and my call was never answered.
Jul 15, 2025
Hi! Tom, thank you for sharing your experience, and we apologize for the frustration and delays you've faced. This is not the experience we want for our customers. We appreciate your recognition of the product's quality, but repeated shipping damage and lack of timely support are unacceptable. If you're still missing parts or need assistance, please contact us directly online [https://www.napoleon.com/en/us/grills/support/warranties/warranty-claim ], and we’ll prioritize your issue. Thank you for your patience, and we look forward to getting you set up and grilling soon. Thanks
undisclosed
Jun 24, 2025
I would recommend the grill but the application Bilt must be modified to show the pieces in different colors. We cannot see anything black on black. I resorted to using the paper manual. We have not yet triwd the grill
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Compare Similar Items
Current Item | ||||
Fuel Type | Natural Gas | Natural Gas | Natural Gas | Natural Gas |
|---|---|---|---|---|
Class | Practical | -- | -- | Practical |
Collection | Freestyle | Signet | Crown | Metro |
Grilling Surface BTUs | 38000 | -- | -- | 40000 |
Number Of Main Burners | 4 Burners | 3 Burners | 4 Burners | 1 Burner |
Exterior Material | Painted Steel | Powder Coated Steel | Powder Coated Steel | Cast Aluminum |
Main Burner Material | 304 Stainless Steel | 304 Stainless Steel | 304 Stainless Steel | 304 Stainless Steel |
Cooking Grate Material | Porcelain Coated Cast Iron | Cast Iron | Cast Iron | Stainless Steel |
Secondary Grilling Area | 146 Sq. Inches | 235 Sq. Inches | 170 Sq. Inches | 140 Sq. Inches |
Infrared Main Burner | Not Available | Not Available | Not Available | Not Available |
Size | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") |
Side Burner | None | None | None | None |
Made in USA | No | -- | -- | Made In The USA With Globally Sourced Parts |
Series | 425 | 320 Shadow | 420 Shadow | -- |
Cart Assembly | Some Assembly Required | Some Assembly Required | Some Assembly Required | Some Assembly Required |
Commercial | No | No | No | No |
Stainless Steel Grade | 304 Stainless Steel | 304 Stainless Steel | 304 Stainless Steel | 430 Stainless Steel |
Propane Hose Regulator Included | Yes | -- | -- | Yes |
Tailgating | Yes | -- | -- | No |
On Wheels | Yes | Yes | Yes | Yes |
Primary Color | Gray | Black | Black | Black |
Grill Lights | None | None | None | None |
Side Shelves | Yes | No | No | Yes |
Ignition Type | Continuous Spark | Continuous Spark | Continuous Spark | Continuous Spark |
Rotisserie Kit | No | No | No | No Rear Burner |
Work Area | None | -- | -- | -- |
Configuration | Freestanding | Freestanding | Freestanding | Freestanding |
Hamburger Data | 26 | 15 | 20 | -- |
Rear Burner Rotisserie | No | No | No | No |
Cooking Grid Dimensions | 23 3/4 X 18" | 15 3/16 X 25 1/2" | 17 1/2 X 25 5/8" | 24 X 15 3/4" |
Main Grilling Area | 425 Sq. Inches | 400 Sq. Inches | 460 Sq. Inches | 434 Sq. Inches |
Total Grilling Area | 571 Sq. Inches | -- | -- | 642 Sq. Inches |
Flash Tubes | No | No | No | -- |
Thermometer | Analog | Analog | Analog | Analog |
Side Shelf Material | Painted Steel | Powder Coated Steel | Powder Coated Steel | Stainless Steel |
Quick Ship | No | -- | -- | -- |
Flame Tamer Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Rotisserie Burner Btus | No Rear Burner | No Rear Burner | No Rear Burner | -- |
Smoker | No | No | No | No |
Spring Assisted Hood | Yes | No | No | No |
Width | 52" | 56.5" | 57" | 36.5" |
Height | 45.5" | 48.4" | 46.5" | 46.5" |
Depth | 25" | 23.2" | 24" | 24.5" |
Weight | 107 lbs | 140 lbs | 153 lbs | 97 lbs |
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For more information, go to www.p65warnings.ca.gov
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When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 1-3 Business Days
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