Napoleon 700 Series 5-Burner 32-Inch Built-In Propane Grill w/ Rotisserie & SafetyGlow - BIG32RBPSS-1

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Warranty

Customer Reviews

Kurt W

undisclosed

Mar 28, 2024

Easy to use and does it all

Excellent quality gas grill

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Chris k

undisclosed

Nov 8, 2023

Impressed

A little disappointed after paying for a professional grill that the hood was damaged from factory with blemishes. Have to wait till Feb 2024 for a new one. Otherwise was sturdier than I had expected. Not a flimsy grill.

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Toddeo

WB MI

Oct 12, 2023

Great Grill

Great grill . High temps for great searing. Use the rotisserie for great results.

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Gerardo

San Antonio, Texas

Sep 11, 2023

It was a mistake buying this grill

My grill isn't working properly, the lights on the burner controls do not light on blue and red and the spark ignition control does not work. It has been very complicated to find a technician in San Antonio Texas were I live to come and repair it

Response from BBQGuys

Jul 24, 2025

Thank you for reaching out and providing us with your feedback on the BIG32RBNSS. We are sorry to hear you've experienced some concerns with your grill. We can see there is a case open in our system regarding these concerns. The agent had emailed you a video guide to assist you with the replacement parts. Please reach back out through your case 1759602 for further assistance, and the agent will be happy to help you. Thanks!

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Disappointed consumer

undisclosed

Jul 22, 2023

Napoleon doesn't stand behind their products and warranty.

There was a terrible gas leak and it was brand new and Napoleon refused to replace and sent me a motherboard to replace and no tech to do it! Useless to me.

Response from BBQGuys

Jul 24, 2025

Thank you for reaching out and sharing your experience with us regarding your BIG32. We are sorry to hear it has been so frustrating for you, and can certainly understand your disappointment. We were able to locate your case in our system, 1733212 and it appears as though the agent is still working through your case. We apologize for the delay. There has been some communication issues with the service company that is supposed to be replacing your service panel. We understand this is taking much longer than what is appropriate, and we want to express how appreciative we are of your patience. The agent handling your case will connect with you by the end of the day today, Monday, July 24th. Thank you!

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Larry

Houston, TX

Jul 19, 2023

Does not come with fittings for a propane tank

Be aware you must buy additional fittings for it to connect to a propane tank. I don't understand why they didn't include the fittings or let you know what to buy.

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Steve P

Santa Clarita, CA

Feb 15, 2023

Great solid BBQ

This is a very sturdy bbq, everything is solid. The grates were a curiosity but I have come to appreciate the wavy design VERY easy to clean.

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Alex R.

Austin, TX

Jan 4, 2023

Great grill!

This grill is awesome! I spent a long time researching grills and I am so glad I purchased this one. Looks great and maintains steady temps. I look forward to using it for many years to come.

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Backyard dream

Bedford . Nova Scotia

Nov 16, 2022

My new 32 700 series.

I had this installed in that last week and can't believe how much I love it already.

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craig

Mar 24, 2022

Verified Purchaser

Great grill

Instructions are not useful for initial installation for wiring Cooks well and heats up quickly. Rotisserie is great.

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Questions & Answers

Proposition 65

Shipping & Returns

Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff!
*Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.

• Most freight products ship on a pallet
• Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
• We'll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.

This item leaves our warehouse within 24 Hours

$49 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.