Broil King Regal S 490 PRO IR 4-Burner Propane Gas Grill With Rotisserie & Infrared Side Burner - Stainless Steel - 956944

We bought one a year ago. Used it 5 times and something went wrong! It overheated and melted the wires. Unfortunately the wiring was discovered when the hired (not covered) guy tried to replace the siezed part (was covered). After 3x back and forth, with no follow up from customers service, they are sending parts based on my pictures. Now I am going to re wire and hire a gas tech again to fix this thing. Googled a class action as the original customer service rep was aware of the faulty part. Good thing I can call them as that is the onlyy hope of this being used a 6th time.

2 of 6 found this review helpful

Having received this grill as a retirement/fathers day gift I was excited to get it together and connected to NG. The build went well but I did need to enlarge 4 holes for the side pieces to fit the threaded bolts. Once that was done the rest of the unit assembled nicely. Having used an older Broilking with the infinity burner I had to change my grilling techniques for having the hood closed for all grilling. Now that a few months have passed I have refined my cooking to fit with the 4 straight burners with the flavowavers. Great steaks, chicken and burgers are just the start of a great grill. Well done BK!!

1 user found this review helpful

A bit pricey, but I got the Pro line for heavier duty. Was missing one deco washer for front handle and waiting for it to arrive. Calling was easy and got a person that speaks English, that was nice for a change. Used it about 3 times and it is easy to turn on and use, enjoying so far.

Received the unit and it was short hardware, called in and got a had an excellent experience, parts came next day. Best assembly of a unit ever (have had a few), tested the unit and way extremely happy

Answer, the Rotisserie !

I spent a week trying to decide between this grill and a Weber. This grill had more features for the money, so I went with it even though it may not be as heavy duty. It was delivered by a freight company and everything arrived on a wood pallet in good conditions--the box weights over 200 lbs. Assembly was a bit if a pain. I'm pretty mechanically inclined, but the assembly guide is all pictures and no words. I was able to figure it all out, but it took over 3 hours. The stainless steel is pretty low grade, a magnet will stick to it pretty strongly, whereas "real" stainless won't hold magnet. First time using it, I put all 4 main burners on high to see how hot it can get and burn off all the factory chemicals. It only went up to 550 after 10 minutes. I was expecting it could get hotter, but I guess that's hot enough for most things. It lights easily with the electric ignition switch. The lighted control knobs are pretty unnecessary but look decorative if you want to impress your friends. The best feature is probably the heavy duty stainless steel cooking grates as they are REALLY heavy--like maybe 15 pounds each. They hold a lot of heat, so when you get them nice and hot before throwing a steak on there, it will make a nice set of grill marks, if that's your thing. The grilling area is ample and big enough to hold two racks of ribs in the center part with just the side burners on for indirect cooking. You could probably add a third rack of ribs on the warming tray above and just rotate them every half hour so they all cook evenly. The side burner seems kind of weak; I haven't used it for anything yet but even a light breeze will blow the flame around, so you may want to make a wind screen to shield the side from the wind. Overall, I'm happy with it; I think I will get several years of regular use out of it.

I have had several cheaper grills over the past 30 years. I decided to invest in a better quality grill. Based on what I have seen so far, The Broil King product I purchased will definitely fir the bill. The quality of my grill is far superior to anything I have previously owned. I grill at least twice a week all year around. I actually look forward to using my new Broil King grill!

There won' t be enough room in this review to tell you everything that we love about our Broil King Regal S490 Pro! Beats ALL competitor's products hands down! In short, everything we cook tastes better. Juicy and flavorful! We get the flavor of traditionally grilled food with a sear when we choose to have it. High unit quality and workmanship! Love the built in rotisserie. Buy this Grill! You will not be disappointed!

If I could give this grill more than 5 stars I would! Top quality parts and fasteners, excellent fabrication, shipping and packing were flawless. Great company.

After using my Regal S490 Pro grill, there are several features that surface as benefits after acquainting myself to the grill behavior. The heavy SS grates are simply awesome. The heating is even across the grates with minimal variation except for the front edge, which is a little cooler. Not a problem. The big thing is the heat control over the four burners. The range is beyond what you normally use. Full high is great for fast heating and grate cleaning, but too hot for cooking. Full low is below what you need for cooking. The result is that there is complete heat control range from great searing of steak to slow grill roasting of chicken without burning the skin. Construction is sturdy and robust. Add the attractive price for the features and performance, the Regal S490 Pro is tough to beat. Easily the best grill I ever owned.