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This item leaves our warehouse within
1 Business Day
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Key Features
- No chemicals, no oils, no flare-ups
- Odorless, smokeless cubes burn up to 1300 degrees Fahrenheit
- Cubes light even when wet
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Customer Reviews
4367 reviews
North Carolina
Dec 4, 2024
Been a pizza chef since high school. Takes a little bit of heat to get going, but higher temps work better. Definitely makes a decent pie!
undisclosed
Dec 3, 2024
I have had for 8 months and will not go back to a pellet grill. This has same or better smoke and no auger or self lighter to go out. Stick a chunk of hickory in the ash pan and smokes the entire long brisket. Love this thing
undisclosed
Dec 2, 2024
Worked great for 3 cooks. Now it just clicks and won't rotate. Expensive trash.
Naples,FL
Nov 17, 2024
Really low quality, had rust on the charcoal door and it broke after one single use.
Tennessee
Nov 8, 2024
I am a little disappointed. While the grill is amazing to cook with, it doesn't last. I have had the grill for 3 years, and the insides of it are literally falling apart. The grate is peeling apart in layers, and the diffuser has completely crumbled. Also, the controller has had issues and been difficult to operate for the last year. I have kept it out of the weather and use it around once per week. It's an expensive enough of a grill that I would expect to get more than 3 years out of it. I started building out a list of repair parts that are needed, and I am already up to half the cost of a new unit, which unfortunately, I will not be buying. Btw, the outside of the grill is in great condition. It's just the inside that has crumbled.
Salt Lake City, Utah
Nov 6, 2024
Here's a corrected version of your text: "I bought this with high hopes and have had it for 1.5 years. I've made three warranty claims on it, and now I'm just outside the warranty window. The heat chamber has a massive hole in it where the metal has failed. I take impeccable care of my cooking equipment, but now I have a replaced control unit, a replaced drip pan, and a new fan. Now I have to purchase this because it's not covered in the one-year plan. might as well start looking for s better built unit wish i still had my champion series.
Lilburn, Georgia
Oct 25, 2024
I purchased this 18 months ago The large drip tray and the slides for the small one have both came loose. The weds did not hold What is Masterbuilt going to do about the manufacturing defects?
Kansas
Oct 19, 2024
In just 7 cooks, fan out, heat sensor out, main controller out. Junk.
Florida
Oct 15, 2024
product model number not listed. no way to contact company. cannot get parts ordered. no phone number. Dealing with mindless computer bot.
1 user found this review unhelpful
Michigan
Sep 29, 2024
My smoker is 2yrs Old purchased 2002 july. Used in comercial setting this unit is durable and efficent. You must clean it after every use.
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Compare Similar Items
Current Item | ||||
Accessory Type | Fuel | Fuel | Fuel | Fuel |
|---|---|---|---|---|
Grill Type | Kamado Grills | Kamado Grills | Charcoal Grills & Smokers | Charcoal Grills & Smokers |
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Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 1 Business Day
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
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