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This item leaves our warehouse within
1 Business Day
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Key Features
- No chemicals, no oils, no flare-ups
- Odorless, smokeless cubes burn up to 1300 degrees Fahrenheit
- Cubes light even when wet
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Customer Reviews
4367 reviews
undisclosed
Jun 26, 2025
I've had this smoker for a year now. I regret buying it for the following reasons. First, the rust. I followed all the seasoning instructions, keep in under the coner under a covered patio, and still deal with rust. Second, the electrical components frequently malfunction shutting down the smoker. Third, it has hot spots. The full cooking surface cannot be utilized as the cooking surface temps are uneven and flare ups are common, greatly increasing the temperature reaching the smoked meat and causing burning and dry spots.
South Florida
Jun 23, 2025
Bought this grill/smoker 3.5 years ago. I did wear out a baffle /defuser (I used it so much!). I will always own this grill! I use a mix of lump coal and wood chunks. My neighbors are always asking what I am cooking……lol some times when I am preheating it…
Michigan
Jun 23, 2025
I was looking for something to smoke and grill with. The pellet options just did not appeal to me. I was impressed by the reviews I saw on the vertical charcoal system that Masterbuilt offered. I admit I was a little skeptical, but I just had to try it. Over had this grill for 6 weeks now and I am blown away. Smoked a pork shoulder 6 hours with a perfect consistent temp and it simply fell apart when I was done. Grilled steaks at 700 degrees and they were amazing. Have smoked ribs and grill brats. Super easy to take apart and keep clean too. Love it.
Warrenton, VA
Jun 21, 2025
This unit is an absolute pile of garbage. It's difficult to ignite and within 5 months of receiving the item, the control panel went out. The customer service is atrocious and they don't want to work with you on refunds.
Lowell, Michigan
Jun 17, 2025
Ordered Masterbuilt Gravity Series 800 on 5/16/25 with advertised ship from warehouse within 2 to 5 days. As ship dates come and go, I receive email with new "promised" ship date. Five delays so far pushing shipping from original 2 days to now going on 2 months. Zero confidence I will receive this grill. Will be reporting to BBB.
Pennsylvania
Jun 16, 2025
So far no complaints at all with either the charcoal or starters. Lights up no problems and burns great!
Pennsylvania
Jun 16, 2025
Just got the 800 series grill and I'm loving it so far. I cooked hot and fast chicken thighs. Was able to cook them in about an hour from start up to shutting down. This will make for some tasty weekday meals. Definitely cannot wait to cook up more goodness.
Lake Elsinore,CA
Jun 16, 2025
I replaced my previous smoker with the 1050 and what a difference. It keeps at temperature within 5 degrees on a windy day and it's super easy to clean up. Whenever I open and close the lid it literally takes about a minute to recover. The one thing I wasn't a big fan of was the split racks on top. I have since upgraded them and the manifold as well to make it even more of a delight to cook on. I'm definitely glad I made the switch.
undisclosed
Jun 13, 2025
Unable to get 225 on grill even those description said 225 (The Reason I bought it) Frustrating, It also doesn't hold 250, fan keeps going and lowest setting is 269...
1 user found this review unhelpful
West End, NC
Jun 8, 2025
This product is the BMW of grills if it works, it's enjoyable to use unfortunately it doesn't work often. I've had my grill for about a year and now I'm having to replace all the electronics inside it first the power cord went out then the switches to the fan then the fan itself and now the controller unit all at different times. I will never buy another gravity grill again!
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Grill Type | Kamado Grills | Kamado Grills | Charcoal Grills & Smokers | Charcoal Grills & Smokers |
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Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 1 Business Day
$49 Flat-Rate Shipping
Anything under $49 ships at one low price. If your order increases, your shipping stays the same!
30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
No Restocking Fee
Most companies charge a restocking fee. We just don't do business that way.
