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This item leaves our warehouse within
1-3 Business Days
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Key Features
- No chemicals, no oils, no flare-ups
- Odorless, smokeless cubes burn up to 1300 degrees Fahrenheit
- Cubes light even when wet
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Customer Reviews
4367 reviews
Mississippi
Jul 24, 2023
It seems a little weak when turning ,i put 2 small chickens on it and had to take one off after it ran awhile started goin back and forth not making a complete turn
Mississippi
Jul 24, 2023
Works amazingly well, the temp will only vary 5-6 degrees of your setting ,it will maintain it all the way though the 16 pounds of charcoal on long cooks ,I am very happy 😊 providing it keeps working being i haven't had much luck with the other masterbuilt smoker's making it past 3 cooking , so far so good 2 cooking successfully done lol
WA
Jul 24, 2023
It's not working by design. Search for "Masterbuilt Gravity Rotisserie fix" on Youtube.
Lafayette, LA
Jul 24, 2023
This grill is in my top 4 favorite things on earth, right behind my two kids and comfortably ahead of my wife.
1 user found this review helpful
San Gabriel, CA
Jul 23, 2023
This rotisserie is mediocre. It was included with the grill for free. The rotisserie attachment is not strong and it is a chore to work with. The spit is sooo thick and it is hard to skewer thick pieces of picanha on it. It also does not hold 2 chickens since they are too heavy and exceed the weight limit.
San Gabriel, CA
Jul 23, 2023
It took about 90 mins for me to build this grill/smoker. So far appears to be good quality. I love the automatic temp and timer and makes grilling and smoking a breeze. Now I know what temperature I am grilling at. All the propane grills don't have low medium high. They may have a thermostat but you don't know how hot it is going to be when you turn the knob to medium-low, etc. With the Masterbuilt you do. I love the flavor of charcoal and this does it for me. Can also add wood for smoke. The hardest thing for me is to light it. I usually use newspaper but that will take multiple tries and attempts. I use a chimney starter to light the charcoal and then pour it into the hopper. Make sure there is very little to no charcoal at the bottom of the hopper when you do this. I have grilled chicken and steak and roasted a chicken on it and all of them have turned out excellent. It appears to be durable enough. I did not buy a cover but I leave it in the garage. I would NOT leave this outside for rain to get on it or the sun. It will probably degrade the metal and cause it to rust.
St Augustine, Florida 32092
Jul 23, 2023
I received the Series 560 on july14 and assembled the unit and followed the instructions for start-up and pre-seasoing. The 1st pre-season went well however the 2nd stage did not go so. The temperature was much higher than shown on the contol. I have claim #: 591830
2 users found this review unhelpful
Michigan
Jul 21, 2023
dents and missing screws, nothing seemed to effect the functionality only used it once shipping was very slow 3 or 4 weeks only used to cook once so far but still excited to use
Arkadelphia, Arkansas
Jul 21, 2023
Love my Gravity 560! It took about 2 hours to put together. Pretty simple, but much more involved than I expected. After assembly, seasoning was next. That took a couple of hours. Finally got to smoke the next day and I haven't stopped!
Tupelo, MS
Jul 21, 2023
We bought our 1050 a year ago and just shy of one year it one even stay running! Wrote to get support from Masterbuilt and a quick response with absolutely little information or suggestion of further support was what I got back. The grill worked great, then the fan quit regulating the temp. In the warranty window and no support. I replaced the fan on my own dime and it still would not stay running. Knowing customer support wasn't going to back its product I replaced wiring to no avail and then the temp prob still nothing. So I replaced the controller and at the end I still have a problem. So I would never not recommend dropping this kind of money foe this product unless your loaded. I will still to products that company's back because the know their product. Shame cause it started off great and I had nothing but good things to say, but when you can't support your product and people have that kind of money tied up in, we'll, lesson learned. I will not support this company again! Good luck if you take the risk!
1 user found this review helpful
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Shipping & Returns
Free Shipping on orders over $49
Ship your entire order to your home for free, especially the big stuff!
*Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we've all come to expect for small parcels, so it's important that you're prepared and understand what's required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We'll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don't require you to be home or set up a delivery window, and you aren't required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you're home at the time of the drop-off, you can request the driver place your delivery in the garage; if you're out of the house, the driver will leave it near the garage or doorstep.
This item leaves our warehouse within 1-3 Business Days
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30-Day Returns
Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
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