Kamado Joe Fire Starters - 24-Piece Box - KJ-FS

3 years of ownership, and this this is nothing but problems. For as good as the promise and idea of this is, avoid at all costs. Constant problems. Some days it works flawlessly, some days it just doesn't and there's no reason. No way to really diagnose. Quality sucks, service also sucks really bad. Avoid avoid avoid

1 user found this review helpful

I've owned a lot of different grills and smokers throughout the years, used to be a diehard stick burner guy then went to a pellet smoker then a gravity fed. A friend of mine bought this grill/smoker and I was pretty impressed with it so I decided to purchase one myself. This thing has excellent temperature control I've been really surprised, it produces great food slow and low or high heat searing. One thing though is the ash catcher, I feel that was something that was really overlooked, ashes get everywhere in the ash catcher is extremely tiny. Other than that though I would highly recommend this smoker, would be cool to see a slightly larger one in the future since the charcoal box takes up a decent amount of room.

Have been using this grill for over a year. Recently ran into a problem with the fan not starting. Turned out to be the door wire got broken somehow. Got a replacement and the fan started. Didn't use the grill then. A few days later, I wanted to grill some burgers. Lit the fire starter and turned on the grill. Instead of the usual beep when it starts, I get a continual beep and the controller screen is dark. Contacted support and reported my problem and they just responded with a 'you may need to purchase some parts' No effort to either tell me what the cause might be or what part I might need to purchase. Pretty lousy support.

1 user found this review helpful

These are definitely the best fire starters that I have used.

As a novice grill master (lol) I was so happy to see just how well the fire starter blocks worked. I remember as a young boy, watching the adults spew lighter fluid across the coals and never thinking that looked safe. Just last week, I told some guys at lunch how happy I am to be using the starter blocks, and never will I go back to the scary spray and stand back process of light fluids. Thanks for making great products!! Chris in Ocala Fla.

I use these fire starters every time and can get a fire started quickly.

This product is great to get your fire going. Just place it in, light it, and you're good to go!

If you have limited time these are the bomb. Get's the fire started and keeps it going.

One of the reasons I chose this grill was the smart features to include the app that is supposed to seamlessly connect to monitor time and temp. This is nice so you don't have to stop what you're doing and walk out to your grill location. Well unfortunately it only works if you completely go through the setup process every time you want to use your grill. For this price point I expect everything to work kind of like they expect the full amount of money they're asking for it. Shortly after I purchased this, I contacted customer service which is only through e-mail have not found a working phone number of course. They replied to me that their "team has identified some bugs with the connection process and we're working diligently to rectify the issue. We are planning to release an update shortly that will solve this problem permanently." That was JUNE OF 2023. I had a lot going on and didn't reach back out to them until JAN 2024, since they didn't get back to me. Here we are in MARCH 2024 still no response or fix.

This is the most consistent, uniform size , clean burning, fast easy lighting, even burning, best feeding charcoal  I've used for my Masterbuilt 800.  Theres slways a bundle deal available which makes it the most affordable charcoal available. It imparts the best flavors on any meat I cook.