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White Mountain Hearth By Empire 18-Inch Flint Hill Gas Log Set With Vent-Free Natural Gas Contour Burner - Manual Safety Pilot
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Warranty

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All Empire Vent-Free products carry a five (5) year limited warranty with a five (5) year limited labor warranty. Remote controls carry a one (1) year limited warranty.

Refer to manufacturers manual for full warranty details.

Customer Reviews (3)

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Jerry
Lexington, Ky
 
★★★★★ ★★★★★ 5.0

Assessment of logs and customer service.

I purchased this set of logs for my small fireplace. The primary purpose of the logs is for emergency use during ice storms. They are in a 12' x 20 living room, and after turning on high setting,it is toasty warms in minutes, then I put it on the low setting and it maintains the temperature nicely. Overall, we are very pleased with the set, quality, looks,etc. I was also delighted with the level of customer service from Shoppers Choice Personnel, especially David in replacing a broken log promtly, and explaining the operation of the logs. Highly recommend this log set!

 

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Robert Owensby
Choctaw, OK
 
★★★★★ ★★★★★ 5.0

Retired

I am very pleased with this log set. Delivery was sooner than expected. Installation was easy(30 minutes) and instructions very plain. Very pleased with flame pattern and heat output. Controls are easy to operate. Nice fit in my small fireplace. Overall, very nice set and would recommend it for anyone needing a smaller log set.

 

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Mark
Columbus, Ohio
 
★★★★★ ★★★★★ 5.0

Very Nice and Very Easy to Install

I replaced an existing vented set of logs with this set, and I really like the look of the logs and contour flames. Took maybe 45 minutes to get old set out and new set in...very easy. Highly recommend this log set for the price.

 

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Expert Review

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The Skinny:

  • Can fit in shallow fireplaces
  • No added charge for variable flame control
  • Nice bang for the buck

Things We Love:

The Flint Hill vent free gas log set is a a great way to add supplemental heat to your room without having to pay “an arm and a leg." This is an all-in-one package. Choose your ignition type, and you're good to go! This set has a small footprint, so it is perfect for smaller fireplaces with shallow depths. The best part about this set is that the basic manual safety pilot sets come standard with variable flame control, allowing you to control the height of your flames and not just an on/off switch.

Things To Consider:

Although this set may lack in realism compared to other vent-free sets, it is great for adding supplemental heat at a great price.

Overall Rating

3.2 out of5

Questions & Answers (0)

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Proposition 65

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WARNING: This product can expose you to chemicals, including lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.p65Warnings.ca.gov.

Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

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