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Camp Chef Woodwind WiFi 24-Inch Pellet Grill - PG24CL
byCamp Chef ID #3062776 Model #PG24CL
★★★★★ ★★★★★ (511 reviews) 4.5
4.5 out of 5.0 stars
5 ★ 70% 4 ★ 17% 3 ★ 6% 2 ★ 4% 1 ★ 4%
View all 511 reviews 357 reviews (70%) have given this product a 5 star rating.
85 reviews (17%) have given this product a 4 star rating.
31 reviews (6%) have given this product a 3 star rating.
19 reviews (4%) have given this product a 2 star rating.
19 reviews (4%) have given this product a 1 star rating.
89999Current price $899.99
Camp Chef Woodwind WiFi 24-Inch Pellet Grill - PG24CL
by Camp Chef ID #3062776 Model #PG24CL
★★★★★ ★★★★★ (511) 4.5
4.5 out of 5.0 stars
5 ★ 70% 4 ★ 17% 3 ★ 6% 2 ★ 4% 1 ★ 4%
View all 511 reviews 357 reviews (70%) have given this product a 5 star rating.
85 reviews (17%) have given this product a 4 star rating.
31 reviews (6%) have given this product a 3 star rating.
19 reviews (4%) have given this product a 2 star rating.
19 reviews (4%) have given this product a 1 star rating.
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Free Cover with select 24 inch Camp Chef Grills.
89999Current price $899.99
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Key Features
- Full-color PID controller with WiFi & Bluetooth connects to your mobile device via the Camp Chef Connect app
- 160 to 500 degree Fahrenheit temperature range goes from low & slow smoking to grilling
- Monitor cooking temperatures on the PID controller and your mobile device using four included meat probes
- Patent pending Slide and Grill technology lets you switch between direct and indirect flame cooking
- Patented simple ash cleanout system makes cleaning easy
Take your grilling game to the next level with the Camp Chef Woodwind WiFi, featuring all of your favorite Woodwind series features, plus a full-color display, WiFi and Bluetooth-enabled PID controller that lets you control your cooks from the palm of your hand. Set temperatures, adjust smoke levels, set timers and even receive notifications when your meat reaches desired temperature using the Camp Chef Connect app on your mobile device. With the turn of a knob or tap of a finger you can set temperatures as low as 160 degrees for smoking and up to 500 degrees for the perfect sear. Smart Smoke technology keeps your Camp Chef pellet grill within 15 degrees of your selected temperature. Adjust smoke intensity just as easily with 10 levels to choose from. The PID controller also allows you to connect and monitor up to 4 meat probes and grill temperatures simultaneously, it even has a built-in cover to protect the display when not in use. The Woodwind WiFi is constructed of durable powder coated steel with a stainless steel lid and fire box. It features a 19 1/2 by 22 inch enameled-steel primary cooking area and a 2-piece nickel plated upper rack for 797 square inches of total cooking space, all heated by up to 25,000 BTUs of cooking power. The 2-piece upper rack is also height adjustable, giving you more room for taller food without having to completely remove the upper rack. The automatic auger dispenses pellets as needed from the high capacity hopper, which holds up to 22 pounds of pellets at once and has a viewing window and pellet purge feature for emptying or changing out pellets. The hopper even has a built-in bottle opener and a chord wrap for extra convenience. Slide and Grill technology allows you to switch between direct and indirect flame cooking with just the pull of a knob. A continuous fan insures that your grill stays evenly heated and smoky, so every bit of food is perfectly cooked. When you are done cooking, clean up is easy, thanks to the exclusive Camp Chef ash cleanout system. Simply pull open the trap door with the side knob and empty the ash cup underneath the grill. This grill also features a pair of large, heavy-duty wheels for easy rolling and maneuverability, and a powder coated steel bottom shelf. Includes 4 stainless steel meat probes.
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
Product Information
- UPC
- 33246216126
- Model Number
- PG24CL
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Specifications
Class | Practical |
Fuel Type | Pellets |
Collection | Woodwind |
Configuration | Freestanding |
Exterior Material | Painted Steel |
Primary Color | Stainless Steel |
Cooking Grate Material | Porcelain Coated Steel |
Cooking Grid Dimensions | 22 X 19 1/2" |
Main Grilling Area | 429 Sq. Inches |
Secondary Grilling Area | 368 Sq. Inches |
Total Grilling Area | 797 Sq. Inches |
Burger Count | 32 |
WiFi/Bluetooth Enabled | WiFi & Bluetooth |
Grill Lights | None |
Spring Assisted Hood | No |
Thermometer | SmartPhone App |
Side Shelves | Yes |
Made In USA | No |
Cart Assembly | Some Assembly Required |
Commercial-Grade Multi-User | No |
Size | Small (0 - 26") |
Marine Grade | No |
Hopper Capacity | 22 Pounds |
Max Temperature | 500 F |
Dimensions
Width | 42" |
Depth | 30" |
Height | 49" |
Weight | 132 lbs |
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Warranty
Back to TopCamp Chef pellet grills are warrantied to be free from defects in materials and workmanship for a period of three (3) years from the original date of purchase (excluding paint and finish).
Refer to manufacturers manual for full warranty details.
Related Departments
Back to TopCustomer Reviews (511)
Back to Top86% of reviews recommend this product
5 stars 70% 4 stars 17% 3 stars 6% 2 stars 4% 1 star 4%
357 reviews (70%) have given this product a 5 star rating.
85 reviews (17%) have given this product a 4 star rating.
31 reviews (6%) have given this product a 3 star rating.
19 reviews (4%) have given this product a 2 star rating.
19 reviews (4%) have given this product a 1 star rating.
4.45
★★★★★ ★★★★★ 4.5
Customer images featuring this product




















Smoking Joe Tennessee Verified Purchaser ![]() | ★★★★★ ★★★★★ 5.0 The PID and Smoke number control is great.I bought my woodwind pellet grill three years ago. It's never failed me. There smoke flavor is soft and not abrasive ; never "over smoked." If you use a good quality of pellets the bbq taste will be delicious right on the money. Only had one flameout and it was my fault. Did not have my smoke stack open enough to create a proper air flow. With three years of cooking the only regret I have is that I wish I had bought the 36 Woodwind model. Get one and happy smoking! | Was This Helpful? |
Robchef Spring Hill, Tn Verified Purchaser ![]() | ★★★★★ ★★★★★ 5.0 Great SupportI've had this grill/smoker for just over a year. I had issues with a major component. Sent an email to support at Campchef with pictures. They responded quickly and sent me a new part. Came very quick. Love this grill/ smoker. With the Sidekick it is one of the most versatile units out there. | Was This Helpful? |
CWebb3 Sacramento, CA Verified Purchaser ![]() | ★★★★★ ★★★★★ 5.0 Great GrillThis is my second Camp Chef grill and it's a 2nd generation Woodwind 24 with the Sidekick, the optional pizza oven, and the optional front folding shelf assembly. My previous grill was the 1st generation Woodwind 20. The new Woodwind 24 is a pretty big improvement over the smaller one. I had the smaller one for over a year, and I obviously liked it a lot. Which is why I chose another Camp Chef, and I'm very glad I did. I decided to upgrade primarily because I wanted the Sidekick with its great versatility and the Sidekick will not fit the smaller model. But the Woodwind 24 has many advantages over the smaller version. The Woodwind 20 is a good grill, but the 24 is a truly great grill. Prior to getting into pellet grilling, I was using a Bradley Smoker, a Weber Performer charcoal grill, and a Weber Summit gas grill. As you can tell, I'm into outdoor cooking. Since getting into pellet grilling and smoking, I use the Woodwind about 90% of the time. I use the gas grill when I want to do something very quickly, like a burger. The other two are gone. If I could only have one grill, it would be the Camp Chef Woodwind 24 or 36. | Was This Helpful? |
GTO25 Monument, CO Verified Purchaser ![]() | ★★★★★ ★★★★★ 5.0 Great Customer ServiceYes the grill is great but this is more about their Customer Service. I had a small problem that needed attention after about a year. They were easy to contact and addressed my issue immediately. Once I took the grill apart to replace the defective part, I found another part that was questionable and let them know. Once again they sent me the part without question. Lots of companies are selling quality pellet grills now but customer service is what makes a loyal customer. Thanks Camp Chef! | Was This Helpful? |
Cedric Prescott Valley AZ Verified Purchaser ![]() | ★★★★★ ★★★★★ 5.0 Love camp chef productsThe wife surprise with the woodwind 24 for my birthday. Totally didn't expect it since I already have the camp chef 24 smoke vault, camp chef explorer and kamado cooker but I'm glad she did. I know several people that have the other brand pellet cooker but my research came up with the woodwind because of the special features like pellet dump, ash dump and smoke level plus the 4 probes availability. I'm familiar with camp chef quality so it's a no brainer. The wife and I put it together with no problems. All parts were there, nothing was damaged and it took only an hour with the instructions provided and we didn't have any arguments putting it together. This unit is great. I have changed pellets 4 times with ease trying to find the perfect smoke flavor. This unit after start up and a few minutes to get to temp stays solid with minor variations even at smoke level 8. Literally set it and forget it! I would recommend this unit to anyone looking for a pellet smoker | Was This Helpful? |
Dan23dan23 Phoenix, AZ Verified Reviewer ![]() | ★★★★★ ★★★★★ 5.0 High quality equals easy assembly.The quality of the grill is apparent during the assembly. Rivets are tight, and align perfectly with each part. I love all of the features, the ease of dumping the ash, the direct flame option to sear meats at the end of a smoke. It is so easy to change pellets, you can completely empty your hopper, and replace with a different flavor pellet in minuets. Cleaning and vacuuming out the grill is so easy compared to other smokers I've owned. | Was This Helpful? |
Jake Beverly Hills, FL Verified Reviewer | ★★★★★ ★★★★★ 5.0 best grill for the priceThis grill is awesome. You get great smoke and features I have smoked tenderloin and a butt so far and both have come out well | Was This Helpful? |
robertward17 Redwood City, CA Verified Purchaser ![]() | ★★★★★ ★★★★★ 5.0 Great GrillI love this grill, it is awesome for cooking all of my favorite foods. I bought this on a whim and it brings me such great joy. | Was This Helpful? |
Pirate Bob Virginia Verified Reviewer ![]() | ★★★★★ ★★★★★ 5.0 Great SmokerGreat smoker. Love the results and the convenience of the wifi monitor | Was This Helpful? |
Tim Taylor California Verified Reviewer ![]() | ★★★★★ ★★★★★ 5.0 Not JUST a pellet grill!After researching several pellet grills I concluded the Woodwind WIFI 24 fit my needs perfectly. I have not been disappointed in the least. I went "full monty" and got the side kick w/ sear, griddle, and pizza oven. Everything works great and the entire side kick concept is ingenious - it turns your pellet grill into a complete cook station. The Woodwind is a beast! | Was This Helpful? |
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Expert Review
Back to TopThe Skinny:
- Outstanding 1,236 square inches of total cooking space
- Slide and Grill functionality effortlessly offers indirect cooking
- Smart Smoke technology delivers excellent smoke infusion
- Respectable 22-pound pellet hopper with quick release function
- Control from your phone with Wi-Fi and Bluetooth connectivity
“Great-tasting food will always bring people together.” That’s the mantra behind Camp Chef, an industry mainstay from 1990 that builds some of the camp-friendliest outdoor cookware we’ve seen. That brings us to the Camp Chef Woodwind Wi-Fi 36-inch pellet grill — if you want the ease of pellet grill smoking and the satisfaction of toggling indirect cooking on and off with a convenient knob, you’re in the right place. If you don’t, try it for yourself.
This is a great pellet grill built with respectable results, above-average construction, and a few tucked-away bells and whistles to get you, well, whistling. Everything we asked of the Camp Chef Woodwind Wi-Fi, it did well. We loaded it chock-full of meat; it gave us great smoke and better bark. We set high expectations for temperature evenness; it met them. Even ash disposal turned out effortless by comparison. (Have we got your attention yet?) If you’re intrigued so far, good news! It gets even better.
Performance:
From preheats to smoked meats, Camp Chef Woodwind Wi-Fi proves a solid contender for your pellet grill of choice.
First up? Thermocouple tests. Setting the pellet grill to the “smoke” function (160°F, give or take), we left the grill alone for an hour. The thermocouples indicated an average overall grill temperature of 192°F, with a low level of deviancy — the outlier was our probe in the top-left quadrant at approximately 30 degrees higher. That’s a better batting average than many indoor ovens out there today. (With that said, we don’t want to see any of those pumping out smoke.)
Next, we ran our preheat and evenness tests on high, which pauses at about 500°F. After 15 minutes with Camp Chef’s Slide and Grill heat deflector covering the firepot, the Camp Chef Woodwind’s average cooking grid temperature sat at 320°F. (Does that sound low? Maybe. But with the Slide and Grill plate pulled away from the firepot, 15 minutes will give you plenty enough heat for great searing.) For the high-heat evenness test, we ran the pellet grill for 30 minutes; the average cooking grid temperature was about 439°F. Our pal in the top-left quadrant was once again the furthest off, at 100 degrees above the average.
And now, for the number science you can eat! Chef Tony covered the pellet grill surface with 28 4-inch patties; we saw consistent, even results, barring a few in the leftmost quarter of the cooking grates. Afterward, uncovered the firepot with that heat deflector to sear those beautiful steaks we all love so much. He had this to say: “Searing can definitely be a challenge with some pellet grills, but with Camp Chef’s Woodwind? This was not the case. I was very impressed with the all-over, steakhouse-like crust I was able to put on my steaks.” When asked more, he added: “The direct flame provides enough heat to get a nice crust before the inside is over-done. Whereas a pellet grill without the option of the direct flame does make it a little bit hard to sear a steak without just kind of you know, baking it through.”
“Great,” you ask, “but what about low and slow?” Don’t worry — we weren’t going to forgo the tried-and-true test of any pellet grill. For this final real-world test, we buried the Woodwind grates in a few solid pork shoulders, a smattering of baby back ribs, an entire chicken, a few handfuls of sausages, and whatever vegetables we could fit around them. (Not many.) The result? Chef Tony packed nearly 20 folks full of perfectly smoked grub. What more could we ask for?
Quality:
Camp Chef Woodwind Wi-Fi pellet grill is built solidly with reasonable components for this class.
Great performance isn’t our only measuring stick for a great pellet grill, so let’s discuss Chef Tony’s favorite topic: XRF scanners and digital calipers. The pellet grill lid clocked in at 14-gauge, 304-grade stainless steel; the enameled steel rods of the cooking grids measured nearly 5 millimeters thick. (The extra top grates are coated in nickel instead, but still about 5 millimeters thick.) We determined 17-gauge powder-coated steel for the firebox. Meanwhile, the firepot itself registered 304-grade stainless steel construction, and its Slide and Grill heat deflector is 16-gauge steel. Above that, the drip tray diffuser pan is built from 13-gauge steel.
That’s right: we pivoted straight back into the number science! So, what’s that mean for you? The Camp Chef Woodwind pellet grill is not only an above-average construction for this class of grill, but it’s respectably well-built. Then again, it’s consistent with what we’ve seen from Camp Chef in the past. If you’re already a fan of the brand, the Woodwind Wi-Fi will only make you a bigger believer; if you’re interested in taking it for a spin, this is certainly solid quality for the price point.
Features:
The Camp Chef Woodwind Wi-Fi pellet grill doesn’t skimp on functionality, but the rockstar feature is its painlessly simple indirect cooking.
Camp Chef Woodwind’s Smart Smoke feature is a great place to start. For that mountain of smoked grub, Chef Tony ran the smoke setting at 10. “It makes a very noticeable difference.” (Check our video above to see what it did for the barbecue’s bark!) And this pellet grill doesn’t stop there: it packs plenty of pellets with that 22-pound hopper, and that’s a generous size for longer low-and-slow smoke sessions. There’s a knob for a quick and dirty pellet purge — whether you’re stowing the grill or swapping out pellet flavors, it’s a great touch. Beneath the lid, the main cooking surface is boosted by a pair of bonus removable cooking grids. Boy, do we love those top racks: fill out an entire second cooking surface, stagger them, or space them for whatever you have in mind. Combined, that’s a whopping 1,236 square inches of grilling and smoking space.
With “Wi-Fi” in the name, we expect a certain standard of convenience. Camp Chef didn’t disappoint here: the Wi-Fi and Bluetooth-enabled PID controller does what you’d expect, allowing smartphone integration to the grill’s interface. Some grills let you see the readings, and that’s it. Here? Not so. Manage the pellet grill’s temperature, adjust the smoke levels, and even monitor (and label!) any of the 4 meat probes to watch your session’s progress. Not attracted to that feature? Don’t worry about it: keep your smoking style old school, and simply use the PID controller’s physical knob instead.
But our top features had to be the Slide and Grill diffuser baffle and the ash disposal. We’ve already mentioned the former a few times, but Chef Tony considers that his killer attraction for this pellet grill. Here’s why: with a simple push-pull knob, you can swap between direct and indirect grilling without needing to open the lid. (Let alone remove any components. How awesome is that?) When it’s time to finally extract the ashes, the typical pellet grill requires pulling cooking grids, heat diffusers, and so on. This time? Nope! Another handy knob conveniently dumps your ashes into a metal cup below the firepot. It doesn’t really get any easier. If it did, it’d mean Camp Chef themselves would have to send a guy to your pellet grill for ash removal.
Overall Rating
4.2 out of5
Value | 5.0 | |
Construction | 4.0 | |
Design & Style | 4.0 | |
Innovation & Features | 5.0 | |
Hopper Capacity | 4.5 | |
Even Heat | 3.5 | |
High Heat | 4.0 | |
Low Heat | 5.0 | |
Customer Service | 4.0 | |
Warranty | 3.0 |
Questions & Answers (7)
Back to TopQuestion: What does ErL mean in my display window. Was This Helpful? Answer: Hi, Rhodan. The ERL error message means there is no fire in the fire pot on the Woodwind. Please check there are pellets feeding to the fire pot. You can actually check it by putting about a cup of pellets in the fire pot and starting the grill. After about 5 minutes, you should have fire. If not, please give our Support team a call at 877-743-2269 Asked by RhodanAnswered by Wesley |
Question: Can you use a rotisserie with this grill Was This Helpful? Answer: It is not equipped for a rotisserie as far as I can tell. Asked by DonAnswered by jrp_11us Answer: HI, Don. Camp Chef does not make a rotisserie kit for the Woodwind grills. Asked by DonAnswered by Wesley |
Question: can you use an extension cord if the power cord that comes with grill is not long enough & how long is the power cord? Was This Helpful? Answer: Yes, you can. I recommend a heavier chord to handle the amperage. We use one or those orange heavy duty chords. Not sure how long the grill power chord is, we haven't unwrapped it. Didn't want it dragging after being extended. Asked by HowardAnswered by mkdavis2 Answer: Yes, I use an extension cord with the grill. The cord is probably 24
feet long. Asked by HowardAnswered by adamrico5 Answer: I use one all the time but was careful to purchase a grounded heavier duty extension cord. Mine is 14 ft. in length and has served me well with no issues. Asked by HowardAnswered by jrp_11us |
Question: Can the accessories like the sear box or sidekick burner be added after original purpose? Or must they be ordered at the time of sale? Was This Helpful? Answer: Hi Cris. They can be added at the time of purchase or separately after you already have your grill. Asked by CrisAnswered by Joey, BBQGuys Expert |
Question: What is the largest size turkey I can cook on my 24inch Camp Chef Woodwin? Was This Helpful? Answer: Hello. The bottom cooking grate measures 22" X 19 1/2", and there is over a foot of vertical space with the upper racks removed. Asked by donniewayneAnswered by Joey, BBQGuys Expert |
Question: Is there a way to add wheels to the pellet side if you have a side box installed ? Was This Helpful? Answer: Hello. Camp Chef's instructions are to only install the wheels on the right side. I believe you could switch the legs from the right to left side, but we cannot reccommend that. Asked by CkelleyAnswered by Joey |
Question: Does the Sidekick fit this pellet grill? Was This Helpful? Answer: Hey Steve! Yes you can! This is the plus model that have both items: PG24CL + PG14 Hope this information helps! Asked by SteveAnswered by Luke |
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Price & Shipping Information | 89999Current price $899.99 Free Shipping Leaves Warehouse: 24 Hours | 1,17498Current price $1,174.98 Free Shipping Leaves Warehouse: 24 Hours | 1,22998Current price $1,229.98 Free Shipping Leaves Warehouse: 24 Hours | 93985Current price $939.85 $0.04 (0%) Free Shipping Leaves Warehouse: 24 Hours |
ID | #3062776 | #3062779 | #3088544 | #3054441 |
Model | PG24CL | PG24CL + PG14 | PG24CL + PG14BB | TFB57GZE + BAC362 + BAC503 | Class | Practical | Practical | Practical | Practical | Fuel Type | Pellets | Pellets | Pellets | Pellets | Collection | Woodwind | Woodwind | Woodwind | Pro | Configuration | Freestanding | Freestanding | Freestanding | Freestanding | Exterior Material | Painted Steel | Painted Steel | Painted Steel | Powder Coated Steel | Primary Color | Stainless Steel | Stainless Steel | Stainless Steel | Bronze | Cooking Grate Material | Porcelain Coated Steel | Porcelain Coated Steel | Porcelain Coated Steel | Porcelain Coated Steel | Cooking Grid Dimensions | 22 X 19 1/2" | 22 X 19 1/2" | 22 X 19 1/2" | 22 X 19" | Main Grilling Area | 429 Sq. Inches | 429 Sq. Inches | 429 Sq. Inches | 418 Sq. Inches | Secondary Grilling Area | 368 Sq. Inches | 368 Sq. Inches | 368 Sq. Inches | 154 Sq. Inches | Total Grilling Area | 797 Sq. Inches | 797 Sq. Inches | 797 Sq. Inches | 572 Sq. Inches | Burger Count | 32 | 32 | 32 | 16 | WiFi/Bluetooth Enabled | WiFi & Bluetooth | WiFi & Bluetooth | WiFi & Bluetooth | WiFi Only | Grill Lights | None | None | None | None | Spring Assisted Hood | No | No | No | No | Thermometer | SmartPhone App | SmartPhone App | SmartPhone App | Digital | Side Shelves | Yes | Yes | Yes | Yes | Made In USA | No | No | No | No | Cart Assembly | Some Assembly Required | Some Assembly Required | Some Assembly Required | Some Assembly Required | Commercial-Grade Multi-User | No | No | No | No | Size | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") | Small (0 - 26") | Marine Grade | No | No | No | No | Hopper Capacity | 22 Pounds | 22 Pounds | 22 Pounds | 18 Pounds | Max Temperature | 500 F | 500 F | 500 F | 500 F |
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Shipping & Returns
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Ship your entire order to your home for free, especially the big stuff! *Continental US only
When will my item arrive?
Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.
- Most freight products ship on a pallet
- Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
- We’ll specify which process you can expect in your shipping confirmation email.
For carriers that schedule delivery appointments:
Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
For carriers that deliver without an appointment:
Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.
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Message to our customers: Like all retailers and manufacturers, we’re currently experiencing well-publicized supply-chain issues and steel shortages that have caused some orders to be delayed. We sincerely apologize for any inconveniences arising from this situation, and we assure you we’re making every effort to solve these problems with our vendors and logistical partners.
So, why are some orders being affected? Major ports around the world are still operating at reduced capacity because of COVID-19 restrictions — on average, container boats sit at port for about 3 weeks before being unloaded. Combine these shipping inefficiencies with a scarcity of natural resources, and virtually every industry has been crippled to some degree. Yet we acknowledge that it’s our duty to meet these challenges head-on and work toward solutions so you can enjoy more time outdoors with the people you love. We appreciate your patience as we strive to smooth out our supply chain, and we thank you for choosing us for your grilling and outdoor living needs.
So, why are some orders being affected? Major ports around the world are still operating at reduced capacity because of COVID-19 restrictions — on average, container boats sit at port for about 3 weeks before being unloaded. Combine these shipping inefficiencies with a scarcity of natural resources, and virtually every industry has been crippled to some degree. Yet we acknowledge that it’s our duty to meet these challenges head-on and work toward solutions so you can enjoy more time outdoors with the people you love. We appreciate your patience as we strive to smooth out our supply chain, and we thank you for choosing us for your grilling and outdoor living needs.
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