AZ Patio Heaters 38,000 BTU Commercial Propane Gas Patio Heater - Hammered Bronze - HLDS01-CGTHG

AZ Patio Heaters 38,000 BTU Commercial Propane Gas Patio Heater - Hammered Bronze - HLDS01-CGTHG

by AZ Patio Heaters
ID #2887624 Model #HLDS01-CGTHG
Current price $574.99
Shipping - $29.99 This item does not qualify for our Simple Shipping program.
As low as $51  /mo withAffirm*
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Warranty

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AZ Patio Heaters warrants to the original purchaser that their products will be free from defects in material and workmanship for a period of one (1) year.

Refer to manufacturers manual for full warranty details.

Customer Reviews (2)

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50% of reviews recommend this product

5 stars
1 review (50%) have given this product a 5 star rating.
50% 4 stars
No reviews have given this product a 4 star rating.
0% 3 stars
No reviews have given this product a 3 star rating.
0% 2 stars
No reviews have given this product a 2 star rating.
0% 1 star
1 review (50%) have given this product a 1 star rating.
50%
3.00
★★★★★ ★★★★★
Write a Review
Barbara Turner
Durham, NC
 
★★★★★ ★★★★★

Great option for patio heater

Perfect for our needs; so happy with the first one we bought a second one. Lots of heat and beautiful to watch outdoors at night, Well packaged. Count on a hour to put it together- it took both of us to assembel.

 

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SJ
Virginia
 
★★★★★ ★★★★★

Do not buy it if you want it to last.

I have a love hate relationship with this heater. When it works it is exactly everything I want.... but it has not worked most of the time I have had it. It has had several parts fail. First was the tip over safety switch. When I tried to get a replacement it was unavailable, so I bypassed it. I got about another month out of it before the screen on the top rusted out and the entire top fell off. I spent the next 6 months trying to get the part to fix it. I even ordered one from china that ended up being a scam. This thing cant be bought anywhere. When I called the company they apologized and said they aren't taking backorders because they haven't even started making the replacement parts. I was told that it took them several years before they started selling parts on their other lines of heaters. The employee went even further to say that he had tons of people and retailers that were looking for this specific part. Not sure one start reviews will make a difference and get them to support their product but we can try. Part number "SGT-SCREEN"

 

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Questions & Answers (0)

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Ask a Question
Question:
Will I be able to break this down at all to store in my garage in summer?
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Answer:
Hi Jane! This heater does require assembly to set up the heater from shipping but it does not break down unless you were to disassemble. Recommended storage is upright as assembled in a sheltered location. The assembled height is 86-inches or 7.16 feet if that will fit in your garage. See the assembly instructions here: bit.ly/3mhsFA9

Asked by JaneAnswered by Tiffany

This question was asked on a different product configuration.

 
Question:
Can these patio heaters be used on a porch with a 9 foot ceiling?
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Answer:
Hi Wayne! Unfortunately, you would need a minimum of 10 foot ceiling because the unit is 86 inches (7.1 feet) and you need 36 inches (3 feet) clearance from the top to combustibles.

Asked by Wayne MurphyAnswered by Tiffany

This question was asked on a different product configuration.

 

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Proposition 65

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WARNING: This product can expose you to chemicals including Lead and Lead Compounds, which are known to the state of California to cause cancer, and Carbon Monoxide, Lead and Lead Compounds which are known to the state of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

This item leaves our warehouse within 1-3 Business Days
$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

Message to our customers: Like all retailers and manufacturers, we’re currently experiencing well-publicized supply-chain issues and steel shortages that have caused some orders to be delayed. We sincerely apologize for any inconveniences arising from this situation, and we assure you we’re making every effort to solve these problems with our vendors and logistical partners.

So, why are some orders being affected? Major ports around the world are still operating at reduced capacity because of COVID-19 restrictions — on average, container boats sit at port for about 3 weeks before being unloaded. Combine these shipping inefficiencies with a scarcity of natural resources, and virtually every industry has been crippled to some degree. Yet we acknowledge that it’s our duty to meet these challenges head-on and work toward solutions so you can enjoy more time outdoors with the people you love. We appreciate your patience as we strive to smooth out our supply chain, and we thank you for choosing us for your grilling and outdoor living needs.

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