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Real Flame Ledgestone 37-Inch Square Fire Table - Fiber-Cast Concrete - Gray - Propane W/ Conversion Kit - CT0011LP-GLS
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Warranty

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Real Flame Company warrants this product to be free from defects in parts and workmanship under normal use and service for a period of one (1) year from the date of purchase.

Refer to manufacturers manual for full warranty details.

Customer Reviews (2)

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Nick
Shorewood, Illinois
 
★★★★★ ★★★★★ 5.0

We love this fire table.

Great table. Sturdy, gives off great heat and took 2 minutes to set up. The only thing we wish is that it came with a lid. We looked around quite a bit and you can't beat the price for the product. It was shipped fast and at our house a few days later, even during the covid stuff.

 

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Jeffjet
NC
 
★★★★★ ★★★★★ 1.0

I would never buy this product again.

We used the table 4 times for a total of about 2 hours. It worked fine, but when not in use we covered the table with the cover that came with it. It stayed dry, but I did have to use a tie-down strap to keep it from blowing off. After a little over a year we were going to use the fire table. When I removed the cover the table was covered with cracks and each corner was crumbling into dust. It apparently some for of grout with an epoxy coating. I sent about 12 pictures to their Customer Service. They told me it wasn't under warranty anymore. I asked what I could do to repair it. I have yet to receive any response back. That was over three weeks ago. HORRIBLE CUSTOMER SERVICE!!!!

 

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Proposition 65

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WARNING:  This product can expose you to Carbon Monoxide, which is on the list of substances known by the state of California to cause cancer, birth defects or reproductive harm. For more information go to: www.P65Warnings.ca.gov.

Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

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