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Primo Oval G420 36-Inch Ceramic 4-Burner Built-In Kamado Propane Gas Grill - PGGXLH-P (2021) zoom_in
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$3,199.00
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Payments as low as $103.22  per month.*   Learn More
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Warranty

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All Primo ceramic parts and burners are warranted, to the original purchaser, by a Limited Lifetime warranty and are backed by a twenty (20) year guarantee. All metal parts (excluding cast-iron parts) are warranted for five (5) years. All cast-iron parts, valves and knobs, ignitors and all other parts and accessories are warranted for one (1) year. The thermometer and felt gaskets are warranted for thirty (30) days. The warranty is limited to the repair or replacement of any parts which, under normal use, Primo determines, after reasonable examination, to be defective. Labor is not included.

Refer to manufacturers manual for full warranty details.

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Questions & Answers (0)

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Question:
The owner's manual notes that the built-in/head-only version of this grill is set up for natural gas (and not propane even though it is listed only as a propane grill on your website). How can I get a conversion kit for propane ?
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Answer:
Hello. This grill is already set up for propane use.

Asked by I want propaneAnswered by Joey, BBQGuys Expert

This question was asked on a different product configuration.

 
Question:
I am very seriously considering this unit for my outdoor kitchen and plan to use my house natural gas as the fuel source. I understand this has a conversion for natural gas but it states the conversion kit has "orifices only" in the product literature. Is there anything I need to purchase to connect this to my house natural gas (assuming I have my gas pipe routed to the unit)? Is there some other part needed to connect my gas line to this unit?
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Answer:
Hi Charles! Great choice on the Primo Oval grill. Any gas conversion should be performed by a licensed local gas technician. They can also look at what you have currently set up to ensure you have the correct equipment.

Asked by CharlesAnswered by Tiffany, BBQGuys Expert

This question was asked on a different product configuration.

 
Question:
I recently purchased the built-in Primo G420H-P and would like to purchase a grill cover. Is there a primo grill cover designed specifically for the built-in gas model? If not, please recommend the appropriate cover for this model that will cover both the ceramic shell and the face of the grill with the control knobs. Thanks!
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Answer:
Hi, thanks for asking. Primo does not have a grill cover that will fit over the knobs, but you can purchase Primo's Cover #416 which will cover the grill. We don't currently have it available on our site, but you can call us at 877-743-2269 and we'll help you get it ordered.

Asked by TexAg03Answered by Hunter

This question was asked on a different product configuration.

 

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Shipping & Returns

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Free Shipping on orders over $49.

Ship your entire order to your home for free, especially the big stuff! *Continental US only.

When Will My Item Arrive?

Once shipped, items usually arrive within 3 to 5 business days. If your item is large it may ship via one of our third-party freight carriers (18-wheeler). If your order has an item that is shipped on a freight carrier, you will be contacted to schedule a curbside delivery time.

This item leaves our warehouse within 4-6 Weeks

$6.95 Flat-Rate Shipping

Anything under $49. ships at one low price. If your order increases, your shipping stays the same!

30 Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We think that is wrong.

Message to our customers: The COVID-19 pandemic has created business disruptions worldwide, and we haven’t been immune to its effects. BBQGuys and the entire backyard barbecue industry have been affected by shipping delays due to product shortages arising from COVID-19. We’re also experiencing a tremendous increase in calls, emails, and chats flooding our sales and customer service departments. As a result, you may have noticed longer than normal expected lead times being advertised, along with delays in our responses and/or your delivery. We sincerely apologize for any inconvenience, and we assure you we’re making every effort to assist our customers — including hiring over 70 new employees, many of whom are still working remotely. For more than two decades, we’ve built our business on amazing customer service with timely assistance. Please know that we and our many vendors are making every effort to catch up as COVID-19 continues to disrupt our industry. We appreciate your business and patience. Thank you for choosing us for your outdoor living needs.

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