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Napoleon Prestige Pro 500 Freestanding Natural Gas Grill With Infrared Rear Burner & Infrared Side Burner

by Napoleon
Item ID #
2961789
Model #
PRO500RSIBNSS-2
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    • Video
  • Four 304 grade stainless steel burners for long lasting durability
    • Rear infrared rotisserie burner allows you to slow roast food with restaurant quality results
    • High heat infrared ceramic infrared burner allows you to sear just like a steakhouse while other dishes cook on the grill
    • Jetfire ignition system is designed to safely and reliably light the burners
    • Night Light illuminated controls and two interior halogen lights for grilling at night
    Width
    67 inches
    Height
    52 inches
    Depth
    27 inches
    Blending quality and performance into one package, the Napoleon Prestige PRO has the features to make every cooking experience exceptional. The Napoleon Prestige PRO 500 natural gas grill on cart has four stainless steel tube burners that provide up to 48,000 BTUs of cooking power. The grill has 500 square inches of main cooking area and 260 square inches of warming area for a total of 760 square inches of cooking area. The Napoleon electronic Jetfire ignition with crossover lighting starts each burner individually for a reliable start up every time and allows you to light all the burners at the same time. The stainless steel wave cooking grids create the trademark Napoleon sear lines. The stainless steel, self-cleaning sear plates vaporize drippings, control flare ups and keep your food moist. The Prestige PRO500 also has an 18,000 BTU stainless steel rear infrared burner with smoker channel for smoking or roasting with the rotisserie kit and a 14,000 BTU infrared side burner for searing meats. The hood features an Accu-Probe temperature gauge and retains heat for oven-like performance. The Night Light control knobs illuminate the control knobs and enhance evening entertaining while two interior lights illuminate the grilling surface. A full width drip pan also makes clean up a breeze. The stainless steel grill cart also features a built-in ice bucket and double doors with soft close for storage and easy roll locking casters for moving the grill around. This Napoleon grill is manufactured in Canada.

    Warranty

    The aluminum castings, stainless steel cooking grids, lid insert, lid and stainless steel base are warranted for a lifetime. The stainless steel tube burners are warranted for ten (10) years and the stainless steel sear plates are warranted for five (5) years. Napoleon will provide replacement parts at 50 percent of the current retail price for an additional five (5) years on the stainless steel burners and sear plates. The ceramic infrared rotisserie burner is warranted for three (3) years and the ceramic infrared bottom burner is warranted for two (2) years. All other parts are warranted for two (2) years.

    Freight Delivery Details

    • The Shipping Company will call you at the phone numbers you provided to schedule the delivery of your package.
    • The Shipping Company will deliver your package and you or someone over the age of 18 must be present at the time of delivery to inspect and sign for your package.
    • At the time of delivery inspect your package for visible damage, if there is visible damage refuse the package and contact us at 1-877-743-2269.
    • If you fail to be present at time of your scheduled delivery, you will be charged for shipping.
    • If there is no visible damage, sign for your package and inspect it for concealed damage, if there is concealed damage contact us at 1-877-743-2269.
    • We recommend having an extra person or dolly to help move your package.

    View Specs

    Specifications
    Grill TypeGas Grill
    Gas Grill Class Mid-Level
    CollectionPrestige Pro
    Fuel Type Natural Gas
    Exterior Material Stainless Steel
    ColorStainless Steel
    Number Of Main Burners 4 Burners
    Grilling Surface BTUs 48000
    Infrared Main Burner Not Available
    Cooking Grate Material Stainless Steel
    Cooking Grid Dimensions28 X 17 3/4 Inches
    Main Grilling Area500 Sq. Inches
    Secondary Grilling Area 260 Sq. Inches
    Total Grilling Area760 Sq. Inches
    Burger Count 15
    Rotisserie Burner BTUs18000
    Rotisserie Kit Yes
    Thermometer Analog
    Includes Smoker Box No
    On WheelsYes
    Side ShelvesYes
    Side Shelf MaterialStainless Steel
    Side Burner Type Side Burner
    Total Side Burner BTUs14000
    Made In USANo
    Commercial No
    Overall Dimensions
    Height 52 Inches
    Width 67 Inches
    Depth 27 Inches
    Shipping Details

    * Some orders received will go through our fraud prevention department. If your order is selected, you will be notified and your order may be delayed up to three (3) additional business days.

    Shipping Price
    Free Shipping
    ( Read Our Simple Shipping Policy )
    Ship Time*
    Leaves our warehouse in 3-5 business days
    Shipping Dimensions & Weight
    Shipping Width 38 Inches
    Shipping Height 26 Inches
    Shipping Length 32 Inches
    Shipping Weight 221 Pounds

    Simple Shipping

    Subtotal Shipping
    USA flag

    Simple Shipping applies to continental U.S. locations only.

    Over $249 Free
    Under $249 $6.95
    Free Shipping on orders over $249

    Ship your entire order to your home for free, especially the big stuff!

    $6.95 Flat-Rate Shipping

    Anything under $249 ships at one low price. If your order increases, your shipping stays the same!

    45 Day “No Hassle” Returns

    We allow you to return all new, unused, unassembled, and resalable items in their original packaging for a full refund (minus actual shipping cost we incurred).

    No Restocking Fee

    Most companies charge a 15% or more restocking fee. We think that is wrong.*

    Shared Shopping Cart

    One shared shopping cart lets you shop across our family of sites and reach free shipping faster.

    Canada Orders

    We do not ship items directly to Canada, however we will ship to your desired US-based freight forwarder.
    Please call 1-877-743-2269 for more information.



    45 Day No Hassle Returns

    We want you to love what you buy! But if you don’t, we offer a simple “No Hassle Returns” policy. We allow you to return all new, unused, unassembled, and resalable items in their original packaging within 45 days of delivery for a refund (minus the original and return shipping costs incurred by BBQGuys.com). Naturally, if your return is because of our error, you are not responsible for any shipping costs.

    • If your return request is due to product defect or damage, we will first work with you to get the product repaired. If repair is not possible, then we’ll work with you to get it replaced.
    • If your return will be coming back via freight truck, we will require you to provide us a photo before your return will be authorized. This can be as simple as a cell phone pic! We just need a “before” picture in case there is any damage to the item on its way back to us.
    • To expedite the returns process, before shipping the item(s) back, make sure they are clean, the packaging is sufficient to prevent damage, and (if necessary) you note all defects along with the photos taken.

    Important information about refund eligibility:
    To be eligible for a “No Hassle Return,” items must be returned within 45 days of delivery in “Like New” condition. “Like New” condition is when a returned item is unused, unassembled, and has been returned in the original packaging.

    • Full refunds do not apply to certain items, including clearance items, gift cards, gift certificates, items that have been personalized, and items clearly marked as “non-returnable,” such as products sold as “Warehouse Deals.”
    • The costs of return shipping are deducted from your refund or merchandise credit.
    • In many cases, refunds are not processed until the item has been inspected by us in our warehouse.
    • Refunds must be applied to the same credit card, debit card, or other form of payment used in the original transaction.
    • In many cases, refunds are not processed until the item is inspected upon return delivery.
    • BBQGuys.com reserves the right to refuse a refund on a returned item if:
      • The item that has been returned does not match the original item shipped to the customer.
      • The returned item is missing parts or the original product’s packaging.
      • The item was damaged during the return shipment due to improper or insufficient packaging.
      • The item being returned has been obviously heavily used (such as significant charcoal buildup inside a grill).
      • The item has been assembled in a way that would impede proper packaging for return shipping.

    In exchange situations, there are TWO options:

    1. If you need the product right away, you can purchase a replacement on a new order to get it shipped out as soon as possible. Then return the original item and we’ll refund you for the original once we’ve received it back to our warehouse in “Like New” condition.
    2. If you can wait a little longer, return the original item and once we’ve received it back to our warehouse in “Like New” condition, we’ll refund you for that purchase, then have you purchase the replacement on a new order and we’ll ship the replacement as soon as possible.

    Custom made-to-order/special order items are made to your specifications. Due to the custom nature of made-to-order/special order items, all sales are final. Made-to-order/special order items defective due to manufacturing will be repaired/replaced as long as the claim is made within the warranty period offered by the manufacturer. Custom pieces damaged in shipping will still follow all steps for a freight claim as previously listed here. All Custom pieces will be repaired or replaced with an item of the same nature as previously ordered. You will not be allowed to order an item that differs from the damaged or defective item.

    Feel free to use our simple online form to obtain a Returns Authorization Number (also known as an RMA number) and let us walk you through our 45 Day No Hassle Returns process.


    Customer Safety & Security

    All purchasing transactions take place over a secure connection. This means that while theoretically someone could be listening to the conversation between your computer and our server, they could not understand it. It is encrypted with the highest standards and latest technologies possible.

    Also, our site is checked daily to verify the security of our site and your transactions.

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                    Item ID 2961789 2853446 2859460 2932030
                    Model Number PRO500RSIBNSS-2 75623 + 53621 BLZ-4-NG + BLZ-4-CART C1C36NG + C1S36CT
                    Gas Grill Class Mid-Level Mid-Level Mid-Level Mid-Level
                    Exterior Material Stainless Steel Stainless Steel Stainless Steel Stainless Steel
                    Number Of Main Burners 4 Burners 4 Burners 4 Burners 4 Burners
                    Grilling Surface BTUs 48000 60000 56000 80000
                    Infrared Main Burner Not Available Available Available Not Available
                    Cooking Grate Material Stainless Steel Stainless Steel Stainless Steel Stainless Steel
                    Cooking Grid Dimensions 28 X 17 3/4 Inches 30 X 19 1/4 Inches 29 1/2 X 17 7/8 Inches 33 1/4 X 17 1/4 Inches
                    Side Burner Type Side Burner None None None
                    Grill Type Gas Grill Gas Grill Gas Grill Gas Grill
                    Collection Prestige Pro Lion Blaze C-Series
                    Fuel Type Natural Gas Natural Gas Natural Gas Natural Gas
                    Color Stainless Steel Stainless Steel Stainless Steel Stainless Steel
                    Main Grilling Area 500 Sq. Inches 647 Sq. Inches 552 Sq. Inches 640 Sq. Inches
                    Secondary Grilling Area 260 Sq. Inches 183 Sq. Inches 186 Sq. Inches 235 Sq. Inches
                    Total Grilling Area 760 Sq. Inches 830 Sq. Inches 748 Sq. Inches 875 Sq. Inches
                    Burger Count 15 24 20 21
                    Rotisserie Burner BTUs 18000 15000 10000 No Rear Burner
                    Rotisserie Kit Yes Yes Available Available
                    Thermometer Analog Analog Analog Analog
                    Includes Smoker Box No Yes No No
                    On Wheels Yes Yes Yes Yes
                    Side Shelves Yes Yes Yes Yes
                    Side Shelf Material Stainless Steel Stainless Steel Stainless Steel Stainless Steel
                    Total Side Burner BTUs 14000
                    Made In USA No No No No
                    Commercial No No No No

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                    Question & Answer

                      • Q.

                        Does this BBQ come with a rotisserie?

                        • A.

                          Thank you for contacting us. Yes this grill does come with a rotisserie.


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