This product is sold out. May we recommend...

Napoleon Plazmafire 31-Inch Wall Mount Vent Free Propane Gas Fireplace W/ Electronic Ignition And Rectangular Black Surround - WHVF31P

Customers Also Bought

Warranty

Back to Top
Lifetime Warranty

The following materials are warranted for a lifetime: combustion chamber, heat exchanger, stainless steel burner, Phazer logs and embers, rocks, ceramic glass, gold plated parts, porcelainized enameled components and aluminum extrusion trims. Electrical components and wearable parts are covered at no charge during the first year. Labor related to warranty repair (with prior approval of an authorized company official) is also covered at no charge within the first year.

Refer to manufacturers manual for full warranty details.

Customer Reviews (2)

Back to Top
Jim W
Cincinnati OH
Napoleon Fireplaces - BV
 
★★★★★ ★★★★★ 5.0

Happy little fireplace

Looks beautiful in our remodeled living room and provides serious heat. It was almost exactly what we were looking for. May add the remote in the future.

 

Was This Helpful?

 
Djie
Tampa Bay, FL
Verified Purchaser
Napoleon Fireplaces - BV
 
★★★★★ ★★★★★ 1.0

Never worked properly, begged for service...

I bought this couple of years ago, and from the beginning, the pilot worked, but flame did not come on... I have written, begged for service, but I am on my own... Add to that that flame cannot be regulated, and this is not the right item!

 

Was This Helpful?

 

Questions & Answers (0)

Back to Top

Have a question about this item? Ask an expert.

Ask a Question

Compare Similar Items

Back to Top

Proposition 65

Back to Top

WARNING: This product can expose you to chemicals including lead and lead compounds,which are known to the State of California to cause cancer, and chemicals including BBP andDEHP, which are known to the State of California to cause birth defects or other reproductiveharm. For more information, go to www.P65Warnings.ca.gov.

Shipping & Returns

Back to Top

Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

Your Shopping History. Pick up where you left off.

Recently Viewed Items

 
Current price $0.00
Product Name Not Found
Current price $0.00
Product Name Not Found
    Current price $0.00