Napoleon Prestige 500 Natural Gas Grill with Infrared Rear Burner and Infrared Side Burner and Rotisserie Kit - Black - P500RSIBNK-3
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Warranty

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Lifetime Warranty

Napoleon Prestige and Prestige Pro grills feature a bumper to bumper lifetime warranty against defects in materials and workmanship on major components including the hood, stainless steel lid, porcelain enamel lid, aluminum castings, stainless steel cooking grids, and stainless steel tube burners. The stainless steel sear plates, porcelain enamel cast iron grids, stainless steel infrared rotisserie, infrared bottom/side burner, and all other parts are warrantied for fifteen (15) years. Labor not included.

Refer to manufacturers manual for full warranty details.

Customer Reviews (915)

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JL Edelson
Manchester New Jersey
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

My first thoughd

Lights fast very hot and the sear zone great I came from charcoal but now I'm a propane convert. Head is built great.. base kinda flimsy

 

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Bahtsi Richardson
Undisclosed
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Great grill with good features.

Very solid. We like the lit on/off buttons, therugged grill and the overall look of the unit.

 

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Horhe
Undisclosed
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Awesome grill!!!

Very nice grill! build quality is awesome! easy to clean easy to maintain.

 

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jdm246
Florida
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

love it

used all the burners so far. the steak searer, the rotisserie and all the regular burners. everything works great. always fires up with the first click and easy to keep a steady temp. have no problems with it. would buy another one but with the warranty on this it should be the last one I need.

 

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RossPW
Toronto
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Extremely satisfied

Replaced my old Napoleon grill that we'd had for a number of years. Our new grill is meeting all our expectations and is a joy to use. Well worth every cent! I would recommend this grill unreservedly.

 

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Glenn the griller
Undisclosed
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Love our Napoleon Grill

It's a great grill. Quality, features, lights to help you know everything is turned off. Gets really hot. Extra cooking spots are wonderful.

 

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J Z
Raleigh, NC
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Great Grill!

Loving it so far.. great grill.. side burner is awesome

 

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ARoz
Ottawa, ON
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Exceeding expectations for far.

This is my first Napoleon BBQ and I can say it is built well. I wish it had a larger shelf as they cannot hold much and I also wish it had a self inside in the storage (bought a little shoe rack and it works.) Other than that, I like how all the heat deflectors cover the whole bottom allowing me to cook more than I could with my older larger BBQ that had open flame between the deflectors. So far so good, true test will be in 5 years how it holds up to Canadian weather.

 

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Terry Miller
Mahone Bay, NS
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

Plastic melts

It is a nice product. And I have a modification/fix that would make it even better. Suggest that the end cap next to the sear station be made of the same metal or be lower than the surface of the station. Prefer the former.

 

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Jason S.
Sterling Heights, MI
Verified Reviewer
Napoleon Grills - BV
 
★★★★★ ★★★★★ 5.0

5 months

We have had the grille for 5 months and are happy with it. The infrared side burn is very nice.

 

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Expert Review

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The Skinny:
  • Rock-solid quality and lifetime warranty put it near the top of the Practical grill class
  • Thick, tent-shaped flame tamers hold up incredibly well for worry-free grilling
  • Infrared side sear burner delivers steakhouse results and unexpected versatility
  • Included rear infrared burner and rotisserie kit expand cooking options for entertainers
  • Phantom model features eye-catching matte black finish and a few notable upgrades

Napoleon has long been one of the top names in grilling, offering a combination of quality and affordability that few have been able to beat. Perhaps the best example of Napoleon’s incredible value is the Prestige 500 gas grill, a star of the Practical class that immediately became a favorite among our experts. From its impressive construction and warranty to strong performance and comprehensive features, the Napoleon Prestige 500 is designed with all the right things in mind. But you know how we do things around here: we had to get Chef Tony under the literal hood to see if our suspicions were correct.

Chef Tony’s Napoleon gas grill review included all the usual tests to measure quality, performance, and features, the 3 factors we use to determine any product’s value as it relates to cost. There are XRF and caliper tests on materials, thermocouple measurements and real-world grilling trials to gauge performance, and a watchful eye on the convenience of features throughout the whole process. This review was conducted on the freestanding Prestige 500 RSIB (rear and side infrared burners) model; there’s also a built-in option for outdoor kitchens, along with freestanding units that lack the pair of infrared burners. And we’d be remiss if we didn’t mention the Phantom model, which has a standout matte black finish along with upgraded cooking grids. Let’s get to it!

Quality:

The Napoleon Prestige 500 sets a high bar among Practical grills with both dependable construction and a lifetime warranty on most components.

As usual, Chef Tony’s first order of business was checking every part of the grill for steel quality and thickness. His XRF gun clocked 300-grade stainless steel in the following components: the exterior hood, control panel, cooking grates, flame tamers, tube burners, and drip pan. The interior hood liner, meanwhile, proved to be galvanized steel, while the firebox graded as rust-proof cast aluminum. The Prestige 500’s collection of materials left Chef Tony impressed and confident in the grill’s overall durability.

Chef Tony’s caliper measurements only reinforced that belief, starting with the exterior hood, which turned out to be 20-gauge stainless steel. He clocked 18-gauge stainless steel for both the flame tamers and front control panel, another reassuring sign of this grill’s durability relative to other Practical models. The solid stainless steel rods that make up Napoleon’s iconic wave cooking grids measured 7.5mm in thickness, and the tube burners below were an impressive 1.84mm thick — in Chef Tony’s words, “very heavy for a Practical-class grill.” The 3.5mm-thick firebox also caught his eye, but the real showstopper is the Prestige 500’s warranty. Napoleon offers lifetime coverage on the main components, along with a 15-year warranty on all other parts. “Not very common for a Practical-class grill,” Chef Tony says. “That’s pretty solid.”

Performance:

Good temperature metrics gave way to great real-world results, especially for the Napoleon Prestige 500’s hard-working flame tamers.

After coming away pleased with the Napoleon Prestige 500 gas grill’s quality, Chef Tony turned his eyes toward performance. He hooked up thermocouples across the cooking surface to measure temperature evenness, starting with a low-temperature trial that saw all burners on their lowest setting for 30 minutes. The average overall temperature was 343°F, which Chef Tony acknowledged was a little high before adding a caveat: “Keep in mind this test is run with all burners set to low; you can get a lower temperature by turning some of the burners off.” Next was the 15-minute preheat test with all burners on high; the average temperature hit 522°F, more than enough to achieve effective searing with a standard preheat. Finally, the high-heat experiment yielded an average temperature of 578°F after 20 minutes with all burners on high.

Those were solid numbers, but temperature deviation matters just as much as overall heat. Chef Tony observed which thermocouple produced the greatest difference between its individual readout and the overall grill temperature, noting its location as well. The largest low-temperature deviation occurred in the front-right corner of the grill, about 70°F shy of the 343°F average. The remaining 5 probes were within 36°F of the overall average. For the high-temperature test, the front-right quadrant once again featured the largest difference, checking in at roughly 150°F below the 578°F average. The other thermocouples fell within about 50°F of the grill’s average, which Chef Tony described as a “good range” despite the relatively large maximum deviation.

Numbers don’t tell the whole story, though. The trusty burger tests always sheds light on real-world performance, so Chef Tony loaded down the Napoleon Prestige 500 with beef patties and got to grilling. This experiment confirmed that the front of the grill burned a bit cooler, “but not to a deal-breaking level” for Chef Tony, who merely had to cook the burgers in that area for an extra minute or so. Through it all, Napoleon’s flame tamers exceeded expectations thanks to their tent shape that quickly rolls drippings down and away from the burners to reduce flare-ups. “There were plenty of flames broiling our burgers, but there weren't any that lost control or had to be extinguished,” Chef Tony says. “This was pretty impressive for a Practical-class grill, and certainly not something you see from the majority of them.” A round of grilled kebabs and veggies reaffirmed the effectiveness of the flame tamers. Overall, the Napoleon Prestige 500’s performance earned medium-high marks from Chef Tony. “This grill is an example of how sometimes a thermocouple test can look somewhat off, but the real-world test where you have fat rendering and all those things happening in the system shows a completely different outcome.”

Features:

An infrared sear burner, rotisserie capabilities, and SafetyGlow knobs highlight a well-rounded package of experience-enhancing features.

The first feature that jumped out to Chef Tony was Napoleon’s 14,000-BTU ceramic infrared side burner. These burners are ideal for all-over caramelization, but the Prestige 500’s stands out because of its adjustable cooking grate that can be raised for better searing or lowered to accommodate woks or pots and pans. When not in use, the burner lid can be closed to create additional prep space. Say Chef Tony: “Definitely a really cool feature for a Practical-class grill.” So is the 18,000-BTU rear infrared rotisserie burner, which pairs with the included rotisserie to present cooking options beyond traditional grilling.

At first glance, Napoleon’s SafetyGlow control knobs appear to be all style. But as their name suggests, they bring an important safety feature to the table — burners that glow blue when they’re off and red when they’re lit, allowing you to confirm from a distance that your grill is shut down. Chef Tony found the brand’s quick and reliable Jetfire ignition system to be equally helpful, with rear crossover channels that enabled him to light the entire grill from just a single lit burner. He also liked seeing secondary ignition in the form of a long metal match-holder clip for manual lighting, not to mention a full-width, slide-out drip pan that simplified grease management and cleanup. For those who choose the freestanding model, there’s much more to love in the cart itself: fully enclosed storage to stow propane tanks, a pair of side shelves with tool hooks and storage wells to keep grilling essentials close, and fold-down functionality on the right shelf to save space when storing the grill.

Though not necessarily a “feature,” the Napoleon Phantom Prestige 500 gas grill deserves a mention here. This special model includes everything we’ve noted for the original Prestige 500, but coated in a matte black finish that oozes luxury and mystique. Napoleon also upgraded their distinct wave cooking grids to cast stainless steel, while also swapping out the standard warming rack with a multi-functional rack featuring cutouts for wings and other appetizers. Phantom or original, freestanding or built-in, Chef Tony had high praise for the Napoleon Prestige 500 gas grill. “Overall, I definitely enjoyed testing and grilling on this Prestige,” he says. “For anyone who has been seriously considering this grill versus possibly other grills, I would say it definitely belongs on the top of your short list.”

Overall Rating

3.9 out of5
Value
4.0
Design & Style
4.0
Construction
4.0
Innovation
4.0
Even Heat
4.0
High Heat
4.0
Minimum Flare-Ups
4.0
Temperature Range
3.5
Customer Service
3.5
Warranty
4.0

Questions & Answers (1)

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Question:
Whats the highest temp this grill will get to?
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Answer:
With 4 main burners on high 750 to 800 degrees 

Asked by EdAnswered by randyhindman57

This question was asked on a different product configuration.

Answer:
We've had it up to 700 degrees and stopped there.  We love this grill, it kicks butt over any other grill we've owned.

Asked by EdAnswered by sring

This question was asked on a different product configuration.

 
Question:
What is the box width? (i.e. the distance from wheel to wheel)
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Answer:
30"

Asked by LenAnswered by sring

This question was asked on a different product configuration.

 
Question:
How long do the lithium batteries that light the knobs last?
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Answer:
Hi Dave, Sorry for the confusion, there is a battery pack underneath that runs the lights and the side burner. It uses 3 D batteries. The amount of time they last would depend on the usage and environment.

Asked by DaveAnswered by Tiffany

 
Question:
Obviously the rotisserie needs to be plugged into an outlet, but what powers the lit control knobs? Battery or plug in?
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Answer:
Hey Bob! There are mini lithium batteries on the inside of the knobs. Hope this information helps!

Asked by BobAnswered by Luke

This question was asked on a different product configuration.

 

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Proposition 65

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WARNING: This product can expose you to chemicals including soot, which are knownto the State of California to cause cancer, and chemicals including carbon monoxide, whichare known to the State of California to cause birth defects or other reproductive harm. Formore information go to www.p65Warnings.ca.gov.

Shipping & Returns

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When will my item arrive?

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