White Mountain Hearth By Empire 24-Inch Flint Hill Gas Log Set With Vent-Free Propane Contour Burner - Manual Safety Pilot W/ Thermostatic Control zoom_in
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$579.00
+ FREE SHIPPING

 

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Warranty

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All Empire Vent-Free products carry a five (5) year limited warranty with a five (5) year limited labor warranty. Remote controls carry a one (1) year limited warranty.

Refer to manufacturers manual for full warranty details.

Customer Reviews (7)

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Clint
Undisclosed
Verified Purchaser
 
★★★★★
★★★★★
Looks great in my fire place.
Looks great in my fireplace. Large logs, big flame. Easy to light.
 

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Mike
Bedford, Indiana
 
★★★★★
★★★★★
I would buy this product again and probably will.
I ordered this product yesterday, it arrived this afternoon, i installed it this evening and now i'm setting by a cozy fire enjoying my new log set. Everything was packaged well and arrived in great condition, the installation packet had every detail covered. I really liked the enclosed check list that had actual initials of every employee that installed each part of the burner, as well as the inspector that performed a final test before it was packaged. All you need additionally is a couple of fittings to install from the gas valve of the unit to be able to attach your supply line. The unit works and looks great. The logs and flame look exactly like the video in the ad. I will be buying another set for our second fireplace as well as a set for my mother.
 

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gf
Pa
 
★★★★★
★★★★★
gas logs
the gas log set was bought to replace an existing one and they are beautiful and working great. this company is also a great place to go if you need courteous service and a fair deal.
 

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Jerry
Lexington, Ky
 
★★★★★
★★★★★
Assessment of logs and customer service.
I purchased this set of logs for my small fireplace. The primary purpose of the logs is for emergency use during ice storms. They are in a 12' x 20 living room, and after turning on high setting,it is toasty warms in minutes, then I put it on the low setting and it maintains the temperature nicely. Overall, we are very pleased with the set, quality, looks,etc. I was also delighted with the level of customer service from Shoppers Choice Personnel, especially David in replacing a broken log promtly, and explaining the operation of the logs. Highly recommend this log set!
 

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Robert Owensby
Choctaw, OK
 
★★★★★
★★★★★
Retired
I am very pleased with this log set. Delivery was sooner than expected. Installation was easy(30 minutes) and instructions very plain. Very pleased with flame pattern and heat output. Controls are easy to operate. Nice fit in my small fireplace. Overall, very nice set and would recommend it for anyone needing a smaller log set.
 

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Mark
Columbus, Ohio
 
★★★★★
★★★★★
Very Nice and Very Easy to Install
I replaced an existing vented set of logs with this set, and I really like the look of the logs and contour flames. Took maybe 45 minutes to get old set out and new set in...very easy. Highly recommend this log set for the price.
 

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Nancy Knepper
New Bern, NC
 
★★★★★
★★★★★
gas logs
The logs are great - my only concern is that I cannot reduce the heat - the knob that lower the flames does very little to change the size of the flame and heat generated by the logs. I cannot turn off the back flame and just have the front flame on which I would have preferred for my home since the living room is not that large.
 

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Expert Review

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Questions & Answers (0)

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Question:
Do they emit a terrible odor?
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Answer:
Hi Patti! There should not be any odor from these logs themselves. If you have a gas smell, contact your gas supplier to have it checked as that would be a very dangerous safety issue. Hope this helps.

Asked by pattiAnswered by Tiffany

This question was asked on a different product configuration.

 
Question:
Does this log set have a carbon monoxide detector and/or an oxygen detection sensor?
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Answer:
Hi Brent. The set does not come with a carbon monoxide detector. However the pilot light does include an ODS (oxygen depletion sensor) that will shut off the flow of gas if it detects low oxygen around the pilot light system. This is not a substitute for a carbon monoxide detector or a smoke detector.

Asked by Brent in IndyAnswered by Joey

This question was asked on a different product configuration.

 
Question:
what side is the gas connection on ?
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Answer:
Hi Huck, the gas valve is on the right side.

Asked by huckAnswered by Rosa

This question was asked on a different product configuration.

 
Question:
I currently have natural gas logs ventless and they are connected to a switch on wall or you can flip on/off on front. Will,this one connect to switch?
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Answer:
Hi, Stuart! This specific set will not work with a wall switch because its ignition method is a manual safety pilot. You'll need a basic on/off remote for using a switch. Please give our experts a call and we can help to find the best set for you!

Asked by Stuart15Answered by Emily

This question was asked on a different product configuration.

 

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Proposition 65

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WARNING: This product can expose you to chemicals, including lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.p65Warnings.ca.gov.

Shipping & Returns

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Free Shipping on orders over $49.

Ship your entire order to your home for free, especially the big stuff! *Continental US only.

When Will My Item Arrive?

Once shipped, items usually arrive within 3 to 5 business days. If your item is large it may ship via one of our third-party freight carriers (18-wheeler). If your order has an item that is shipped on a freight carrier, you will be contacted to schedule a curbside delivery time.

This item leaves our warehouse within 24-48 Hours

$6.95 Flat-Rate Shipping

Anything under $49. ships at one low price. If your order increases, your shipping stays the same!

45 Day No Hassle Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We think that is wrong.

Message to our customers: The COVID-19 pandemic has created business disruptions worldwide, and we haven’t been immune to its effects. BBQGuys and the entire backyard barbecue industry have been affected by shipping delays due to product shortages arising from COVID-19. We’re also experiencing a tremendous increase in calls, emails, and chats flooding our sales and customer service departments. As a result, you may have noticed longer than normal expected lead times being advertised, along with delays in our responses and/or your delivery. We sincerely apologize for any inconvenience, and we assure you we’re making every effort to assist our customers — including hiring over 70 new employees, many of whom are still working remotely. For more than two decades, we’ve built our business on amazing customer service with timely assistance. Please know that we and our many vendors are making every effort to catch up as COVID-19 continues to disrupt our industry. We appreciate your business and patience. Thank you for choosing us for your outdoor living needs.

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