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White Mountain Hearth By Empire 24-Inch Flint Hill Gas Log Set With Vent-Free Propane Contour Burner - Remote Ready Safety Pilot zoom_in
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$749.00
+ FREE SHIPPING

 

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Warranty

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All Empire Vent-Free products carry a five (5) year limited warranty with a five (5) year limited labor warranty. Remote controls carry a one (1) year limited warranty.

Refer to manufacturers manual for full warranty details.

Customer Reviews (15)

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Customer images featuring this product

Edward
Undisclosed
Verified Purchaser
 
★★★★★
★★★★★
I would purchase this "set" again. very satisfied.
The propane gas log set is very suitable, easy to install and good results as to appearance of the flame(s). The only complaint that I have, thus far, was the "pieces" of rock wool that I set on the lower burner, are inadequate - meaning any type of air movement at, or around, the gas logs displaces them off of the burner. I did purchase additional rock wool and replaced the original "pieces", which resolved my problem. Other than that, I am satisfied with the appearance and performance.
 

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SCOTT
Undisclosed
Verified Purchaser
 
★★★★★
★★★★★
I would recommend
The product was very solid and works as it should. I would recommend to family and friends.
 

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Laura
Collinsville, OK
 
★★★★★
★★★★★
This Gas Log Set is awesome! I would by this product again!
These fireplace insert logs were easy to install. We had experience from owning 2 previous ones. AND they have beautiful flames and throw out a great amount of heat. We bought one right before this one from another company and it didn't work at all (faulty) and we shipped it back and they took a chunk out of our credit for the return. This is where The BBQGuys come in. I found them (I'm so glad I did!) on the internet and the customer service lady was so nice and helpful with making sure I made the right measurements and that all my expectations would be met upon receiving, opening, installing, and using our logs. We got the vent free and we have propane because we're rural. Make sure you make the right choice for your service--natural gas or propane. The adapter (convertor) comes with the propane logs. We didn't have to go out and buy it. They worked great on the first trial after installation. We've had 2 remote fireplace starters and we love the manual safety pilot the best! Although the remote is handy, we were constantly changing batteries on the remote control AND the fireplace insert. You never knew if it was the remote or the fireplace, so we'd have to replace in both places. Manual safety pilot if the way we like to go...with BBQGuys!
 

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Dale
Undisclosed
Verified Purchaser
 
★★★★★
★★★★★
Glowing ambiance and comfort
First, the addition of the natural gas logs in our living room created a warm and welcoming ambiance. We love to entertain our family and friends in this now oft used room. Most winter mornings, we read by the fire with a cup of coffee to start the day. Depending on the weather we may burn the logs most of the day. We are very pleased with the ease of operation and the warm comfort this gas appliance provides. We have also recommended the empire gas log set to friends who have purchased a similar unit.
  • Excellent gas log set!
 

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Robin
Undisclosed
Verified Purchaser
 
★★★★★
★★★★★
BBQ Guys are the Good Guys
It is a great fireplace set and easy to set up and use. I had issues with a different product and the BBQ guys team was responsive and solved the problem, would recommend to anyone. This picture doesn't have the rocks installed around the bottom yet.
 

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Chris in Dayton
Dayton Ohio
 
★★★★★
★★★★★
great service and great fireplace logs
Easy to install and works well. Very pleased.
 

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Maureen
Undisclosed
Verified Purchaser
 
★★★★★
★★★★★
Glad found BBQ Guys online -Great Selection
Replaced a very old Gas log Set. Researched vendors and chose BBQ GUYS. Very pleased with customer service, value, and item. Works perfectly, looks beautiful and came quickly. Highly recommend working with BBQ GUYS. Also found some good recipes on their website!
 

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Nancy
Undisclosed
Verified Purchaser
 
★★★★★
★★★★★
Good purchase!
Just had them installed one week ago! I am happy I got the remote as they are so easy to turn on and off!
 

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Clint
Undisclosed
Verified Purchaser
 
★★★★★
★★★★★
Looks great in my fire place.
Looks great in my fireplace. Large logs, big flame. Easy to light.
 

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Mike
Bedford, Indiana
 
★★★★★
★★★★★
I would buy this product again and probably will.
I ordered this product yesterday, it arrived this afternoon, i installed it this evening and now i'm setting by a cozy fire enjoying my new log set. Everything was packaged well and arrived in great condition, the installation packet had every detail covered. I really liked the enclosed check list that had actual initials of every employee that installed each part of the burner, as well as the inspector that performed a final test before it was packaged. All you need additionally is a couple of fittings to install from the gas valve of the unit to be able to attach your supply line. The unit works and looks great. The logs and flame look exactly like the video in the ad. I will be buying another set for our second fireplace as well as a set for my mother.
 

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Expert Review

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Questions & Answers (0)

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Question:
Do they emit a terrible odor?
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Answer:
Hi Patti! There should not be any odor from these logs themselves. If you have a gas smell, contact your gas supplier to have it checked as that would be a very dangerous safety issue. Hope this helps.

Asked by pattiAnswered by Tiffany

This question was asked on a different product configuration.

 
Question:
Does this log set have a carbon monoxide detector and/or an oxygen detection sensor?
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Answer:
Hi Brent. The set does not come with a carbon monoxide detector. However the pilot light does include an ODS (oxygen depletion sensor) that will shut off the flow of gas if it detects low oxygen around the pilot light system. This is not a substitute for a carbon monoxide detector or a smoke detector.

Asked by Brent in IndyAnswered by Joey

This question was asked on a different product configuration.

 
Question:
what side is the gas connection on ?
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Answer:
Hi Huck, the gas valve is on the right side.

Asked by huckAnswered by Rosa

This question was asked on a different product configuration.

 
Question:
I currently have natural gas logs ventless and they are connected to a switch on wall or you can flip on/off on front. Will,this one connect to switch?
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Answer:
Hi, Stuart! This specific set will not work with a wall switch because its ignition method is a manual safety pilot. You'll need a basic on/off remote for using a switch. Please give our experts a call and we can help to find the best set for you!

Asked by Stuart15Answered by Emily

This question was asked on a different product configuration.

 

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Proposition 65

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WARNING: This product can expose you to chemicals, including lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.p65Warnings.ca.gov.

Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When Will My Item Arrive?

Once shipped, items usually arrive within 3–5 business days. If your item or order is large, it may ship via one of our third-party freight carriers, which deliver from semi trucks with lift gates. Freight delivery is much more complicated than standard parcel shipping — you must schedule a drop-off time, be present for the delivery, and move items from the curb to your residence, among other differences. Sound stressful? If you prepare in advance with our guide to freight delivery, it doesn’t have to be.

We strongly encourage reading the entire freight delivery guide, but here’s a quick snapshot of what you need to be ready for when you order a large package:

  • Your freight carrier will call you to schedule a delivery window of about 4–8 hours
  • You’re required to be physically present at the specified delivery location during the scheduled window
  • Freight shipments are carried in semi trucks, which have lift gates to assist with unloading
  • Freight deliveries are dropped off at the curb and no further — not up the driveway, not the porch, not the garage, and most definitely not the backyard — so it’s on you to transport packages to their intended location
  • For an easier time hauling items to your home or backyard, arrange for at least 2 helpers to be on standby during your delivery window
  • You must sign for the shipment to indicate that you’ve accepted the delivery

Again, we recommend reading our entire breakdown of freight delivery so you can become familiar with the process. Trust us when we say that getting caught off guard with the strict requirements of freight delivery can lead to a whole lot of headaches.

This item leaves our warehouse within 12-16 Weeks

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

Message to our customers: Like all retailers and manufacturers, we’re currently experiencing well-publicized supply-chain issues and steel shortages that have caused some orders to be delayed. We sincerely apologize for any inconveniences arising from this situation, and we assure you we’re making every effort to solve these problems with our vendors and logistical partners.

So, why are some orders being affected? Major ports around the world are still operating at reduced capacity because of COVID-19 restrictions — on average, container boats sit at port for about 3 weeks before being unloaded. Combine these shipping inefficiencies with a scarcity of natural resources, and virtually every industry has been crippled to some degree. Yet we acknowledge that it’s our duty to meet these challenges head-on and work toward solutions so you can enjoy more time outdoors with the people you love. We appreciate your patience as we strive to smooth out our supply chain, and we thank you for choosing us for your grilling and outdoor living needs.

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