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Dimplex - RBF36P - Revillusion Portrait 36-Inch Built-In Electric Fireplace
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Warranty

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This Dimplex electric firebox is warranted to be free from manufacturing defects for a period of two (2) years from the date of purchase.

Refer to manufacturers manual for full warranty details.

Customer Reviews (4)

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FinnK
Pittsburgh
Cadet - BV
 
★★★★★
★★★★★
awesome fireplace
I am very happy with this revillusion electric fireplace. It was easy to install and has a lot of nice features. The flames are realistic and in random patterns. I like that you can turn the flames on but not the heat or the heat and not the flames or both on. It has different modes for the lighting also. I am really happy with this product
 

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Shaun s
Winston Salem
Cadet - BV
 
★★★★★
★★★★★
Awesome concept, great warmth
Who would have thought an electric fireplace would be so awesome. The house I am building doesn't have gas or propane and the house doesn't have a chimney, a warm fireplace is hard to beat and in this circumstance a perfect solution! as a builder this is a great product to add in after the fact so a fireplace can be added!
 

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Csummits
Washington DC
Cadet - BV
 
★★★★★
★★★★★
Wow!
I just got this fireplace and I could not be happier with it! My only regret is not getting it sooner! The addition of the fireplace creates a whole new ambiance to my living room and it makes it so cozy and inviting. All of the guests I have over have a positive comment to make about it the second they walk in the room and I love that! I cannot wait to host more gatherings (well, after covid) because of this addition. Also, the holidays are coming up and this could not have come at a better time given that we live in a new house in northern Virginia that lacks the traditional fireplaces older homes have. I really missed that but this solved that problem - and even for the better! It looks more beautiful and is so much cleaner than the traditional ones of days past so with this you get all the benefits without any of the drawbacks!! The value is great and I'm sure my family will be enjoying this for years to come and I honestly think it has added to the value of my home. I would recommend it to anyone and in fact I already have. Now I'm thinking about putting one in my bedroom!!
 

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dcv8211
Lansing KS
Cadet - BV
 
★★★★★
★★★★★
Realistic Looking
This is a very nice fireplace. It well made, easy to install and I like the interior. The flames should be bigger but they are realistic looking. I like that it comes with a remote and I can set a timer. Overall it's a great unit
 

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Proposition 65

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WARNING: Per the manufacturer, this product does not require a California Proposition 65 Warning.

For more information, go to www.p65warnings.ca.gov.

Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When Will My Item Arrive?

Once shipped, items usually arrive within 3–5 business days. If your item or order is large, it may ship via one of our third-party freight carriers, which deliver from semi trucks with lift gates. Freight delivery is much more complicated than standard parcel shipping — you must schedule a drop-off time, be present for the delivery, and move items from the curb to your residence, among other differences. Sound stressful? If you prepare in advance with our guide to freight delivery, it doesn’t have to be.

We strongly encourage reading the entire freight delivery guide, but here’s a quick snapshot of what you need to be ready for when you order a large package:

  • Your freight carrier will call you to schedule a delivery window of about 4–8 hours
  • You’re required to be physically present at the specified delivery location during the scheduled window
  • Freight shipments are carried in semi trucks, which have lift gates to assist with unloading
  • Freight deliveries are dropped off at the curb and no further — not up the driveway, not the porch, not the garage, and most definitely not the backyard — so it’s on you to transport packages to their intended location
  • For an easier time hauling items to your home or backyard, arrange for at least 2 helpers to be on standby during your delivery window
  • You must sign for the shipment to indicate that you’ve accepted the delivery

Again, we recommend reading our entire breakdown of freight delivery so you can become familiar with the process. Trust us when we say that getting caught off guard with the strict requirements of freight delivery can lead to a whole lot of headaches.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

Message to our customers: Like all retailers and manufacturers, we’re currently experiencing well-publicized supply-chain issues and steel shortages that have caused some orders to be delayed. We sincerely apologize for any inconveniences arising from this situation, and we assure you we’re making every effort to solve these problems with our vendors and logistical partners.

So, why are some orders being affected? Major ports around the world are still operating at reduced capacity because of COVID-19 restrictions — on average, container boats sit at port for about 3 weeks before being unloaded. Combine these shipping inefficiencies with a scarcity of natural resources, and virtually every industry has been crippled to some degree. Yet we acknowledge that it’s our duty to meet these challenges head-on and work toward solutions so you can enjoy more time outdoors with the people you love. We appreciate your patience as we strive to smooth out our supply chain, and we thank you for choosing us for your grilling and outdoor living needs.

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