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Reason for Discount:The set has been burned. Logs and burner will both show signs of testing. Unit works as it should. (Stock# 79338-H)The craftsmanship of Peterson Real Fyre Designer Series Gas Logs captures the realism, texture and subtle nuances found in nature. These hand painted originals, modeled from real world samples, are sure to add a touch of elegance to any home. Designer Plus series features more natural color and bark details. The ends of the logs and split pieces are a different color than the bark, and they include red feather detail painting, giving the logs the most authentic look. This Peterson Real Fyre gas log set includes: Ceramic Refractory Vent Free Gas Logs, ANSI Certified Vent Free Burner with Pre-assembled Control Valve and ODS Safety System, Custom Grate, Connector Kit, Glowing Embers, Bryte Coals, and Lava Granules. The Peterson Vent-Free G9 burner has a single row of dancing flames with a glowing ember bed and features an innovative reflective panel. The G9 Vent-Free burner offers heat combined with beautiful style. It comes with a factory installed control valve and ODS safety system and has a BTU output of 36,000 BTUs. This set features a pre-installed basic variable flame height safety pilot valve that is operated by a switch or the included remote control. The G9 burner is available with other Peterson valve control options with or without remote controls and in multiple sizes.
- All sales on Deal items are FINAL and not eligible for return. Deal items are not available for purchase with Rewards Points.
Overall Dimensions Weight 72 Pounds
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45 Day No Hassle Returns
We want you to love what you buy! But if you don’t, we offer a simple “No Hassle Returns” policy. We allow you to return all new, unused, unassembled, and resalable items in their original packaging within 45 days of delivery for a refund (minus the original and return shipping costs incurred by BBQGuys.com). Naturally, if your return is because of our error, you are not responsible for any shipping costs.
- If your return request is due to product defect or damage, we will first work with you to get the product repaired. If repair is not possible, then we’ll work with you to get it replaced.
- If your return will be coming back via freight truck, we will require you to provide us a photo before your return will be authorized. This can be as simple as a cell phone pic! We just need a “before” picture in case there is any damage to the item on its way back to us.
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Important information about refund eligibility:
To be eligible for a “No Hassle Return,” items must be returned within 45 days of delivery in “Like New” condition. “Like New” condition is when a returned item is unused, unassembled, and has been returned in the original packaging.
- Full refunds do not apply to certain items, including clearance items, gift cards, gift certificates, items that have been personalized, and items clearly marked as “non-returnable,” such as products sold as “Warehouse Deals.”
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- In many cases, refunds are not processed until the item is inspected upon return delivery.
- BBQGuys.com reserves the right to refuse a refund on a returned item if:
- The item that has been returned does not match the original item shipped to the customer.
- The returned item is missing parts or the original product’s packaging.
- The item was damaged during the return shipment due to improper or insufficient packaging.
- The item being returned has been obviously heavily used (such as significant charcoal buildup inside a grill).
- The item has been assembled in a way that would impede proper packaging for return shipping.
In exchange situations, there are TWO options:
- If you need the product right away, you can purchase a replacement on a new order to get it shipped out as soon as possible. Then return the original item and we’ll refund you for the original once we’ve received it back to our warehouse in “Like New” condition.
- If you can wait a little longer, return the original item and once we’ve received it back to our warehouse in “Like New” condition, we’ll refund you for that purchase, then have you purchase the replacement on a new order and we’ll ship the replacement as soon as possible.
Custom made-to-order/special order items are made to your specifications. Due to the custom nature of made-to-order/special order items, all sales are final. Made-to-order/special order items defective due to manufacturing will be repaired/replaced as long as the claim is made within the warranty period offered by the manufacturer. Custom pieces damaged in shipping will still follow all steps for a freight claim as previously listed here. All Custom pieces will be repaired or replaced with an item of the same nature as previously ordered. You will not be allowed to order an item that differs from the damaged or defective item.
Feel free to use our simple online form to obtain a Returns Authorization Number (also known as an RMA number) and let us walk you through our 45 Day No Hassle Returns process.
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