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DCS 3-Piece Series 7 36-Inch Natural Gas Outdoor Kitchen Package

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Warranty

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Lifetime Warranty

A lifetime warranty (labor not included) is given on the stainless steel grill burners, stainless steel grill cover, burner box, cooking grates and grill racks (excluding discoloration or surface corrosion). In addition, all DCS grills have a two year (2) limited warranty covering parts and labor for the entire product, and a five (5) year comprehensive warranty covering the radiant trays, radiant tray side rails and drip pans. Should structural deterioration occur to the degree of non-performance, a replacement will be furnished. Lifetime is defined as normal domestic use and service for the lifetime of the original purchaser. All DCS side burners have a two year (2) limited warranty covering parts and labor for the entire product, and a five (5) year comprehensive warranty covering the structural integrity, interior and exterior body parts. DCS refrigeration products are backed by a two (2) year limited warranty on parts and labor and an additional five (5) years on the sealed refrigeration system. DCS outdoor storage accessories have a two year (2) limited warranty covering parts and labor for the entire product, and a five (5) year comprehensive warranty covering the stainless steel assemblies.

Refer to manufacturers manual for full warranty details.

Customer Reviews (4)

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Robin
Undisclosed
Verified Purchaser
 
★★★★★ ★★★★★ 5.0

DCS produces high quality products !

Great Bbq! My husband loves it!

 

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Victa
Undisclosed
Verified Purchaser
 
★★★★★ ★★★★★ 5.0

I would buy again

Very nice. Good quality construction. Looks good with our outdoor kitchen.

 

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Woody1357
Avila Beach Ca.
 
★★★★★ ★★★★★ 5.0

Best Grill so far would buy another one in a heartbeat!

It's a great grill the smoking tray works best with only one burner the smoking burner running. When you turn on another burner it sucks the flame away from the smoking tray. Super hot I spend most of my time on low or indirect. The grease management system works but could use some redesign. Overall it's a keeper I will definitely buy another one down the road. Can't beat the lifetime warranty that's great!

 

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DIYBill
Richmond, VA
 
★★★★★ ★★★★★ 4.0

Even Heat and great cooking!

I have had the grill for 6 months and love the cooking ability! Even heat and does a perfect job cooking, the reason we paid a lot of money for a quality product. However, the starter started clicking after it would rain if the grill was not covered, some kind of short in the knob I suspect caused by water. That ran the battery down. Then the battery would not stay in the slot so it made it difficult to start the grill without the battery connected. The light did not work from day one on the rotisserie, but he rotisserie itself works perfect, and the smoker tray really adds good flavor. Overall, I like the grill for cooking, maybe I just had bad luck with the starter and light....still annoying for this much money. I did place a service call and ended up having to call the manufacture who recommended a couple of local service companies. They were prompt to address the issues. Just had service call today and they are ordering parts to make it right. So it is being fixed under warranty, so I don't really have a complaint other than inconvenience. I would buy again.

 

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Proposition 65

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WARNING: Cancer and Reproductive Harm - www.p65Warnings.ca.gov

Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

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