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American Outdoor Grill L-Series 24-Inch 2-Burner Natural Gas Grill W/ Rotisserie & Single Side Burner - 24NCL
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Warranty

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Lifetime Warranty

AOG provides a lifetime warranty for stainless steel burners, and all other grill components are warranted for ten (10) years. The ignition system (excluding batteries), and accessories (including side burners, motors, and thermometers) are warranted for one year from the date of purchase. The vaporizer panels are warranted for three (3) years from date of purchase. When used in a multi-user setting (apartment complexes, multi-family dwelling complexes, schools, hotels, fire stations, police stations, etc.), AOG warrants this grill to be free from defects in material and workmanship for a period of three (3) years on the stainless steel grill housing, burners, cooking grates, brass valves, inner lines and manifold assemblies. All other components (except batteries) are warranted for ninety (90) days. The multi-user warranty excludes restaurants and settings where the grill usage is primarily commercial. Labor not included.

Refer to manufacturers manual for full warranty details.

Customer Reviews (0)

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Expert Review

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The Skinny:

  • Built by a respected name
  • Great combination of quality & affordability
  • Simple but stylish design
  • Made in the USA

Things To Love:

When designing AOG, they stripped down the grill to its most basic design but still include high quality 304 stainless steel. This grill looks like it costs much more than it actually does. The double lined hood has an appealing satin finish and the hood-mounted thermometer with bezel looks stylish. The L- Series features a battery-free electronic push button ignition system and interior halogen lights, great for night grilling. The T-Series features a battery-free push to light piezo ignition system for easy start up.

The heart of the grill is the “u-shaped” stainless steel burners which put out plenty of heat for getting a good sear on meats. Another great feature is their grease management system which funnels grease down to the drip pan and helps make cleanup super easy.

The best part about AOG is the price point. When you consider American-made grills with this level of quality are usually twice the price, that really is quite impressive. AOG also stands behind their products with a solid warranty. Usually, the burners are one of the most troublesome parts on a gas grill and AOG warrants their burners for 15 years. The company has a great reputation and most of our customers report few problems.

Things To Consider:

This grill doesn't include a wealth of features, but you can still upgrade the grill and add more features. You can still upgrade to get an infrared burner or rotisserie burner if you would prefer to have one.

Overall Rating

3.6 out of5
Value
3.5
Design & Style
3.5
Construction
4.5
Innovation
3.0
Even Heat
3.0
High Heat
4.0
Minimum Flare-Ups
3.5
Temperature Range
3.5
Customer Service
3.5
Warranty
3.5

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Proposition 65

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Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

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