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Big Green Egg Medium Charcoal Grill / Smoker with Nest and Side Shelves - 15 Inch Grid

by Big Green Egg
Item ID #
991
Model #
MHDA + NEST-M + EMM + CP
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    View Specs

    Overall Dimensions
    Weight 95 Pounds
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    45–day “No Hassle” Returns

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    45 Day No Hassle Returns

    We want you to love what you buy! But if you don’t, we offer a simple “No Hassle Returns” policy. We allow you to return all new, unused, unassembled, and resalable items in their original packaging within 45 days of delivery for a refund (minus the original and return shipping costs incurred by ShoppersChoice.com). Naturally, if your return is because of our error, you are not responsible for any shipping costs.

    • If your return request is due to product defect or damage, we will first work with you to get the product repaired. If repair is not possible, then we’ll work with you to get it replaced.
    • If your return will be coming back via freight truck, we will require you to provide us a photo before your return will be authorized. This can be as simple as a cell phone pic! We just need a “before” picture in case there is any damage to the item on its way back to us.
    • To expedite the returns process, before shipping the item(s) back, make sure they are clean, the packaging is sufficient to prevent damage, and (if necessary) you note all defects along with the photos taken.

    Important information about refund eligibility:

    To be eligible for a “No Hassle Return,” items must be returned within 45 days of delivery in “Like New” condition. “Like New” condition is when a returned item is unused, unassembled, and has been returned in the original packaging.

    • Full refunds do not apply to certain items, including clearance items, gift cards, gift certificates, items that have been personalized, and items clearly marked as “non-returnable,” such as products sold as “Warehouse Deals.”
    • The costs of return shipping are deducted from your refund or merchandise credit.
    • In many cases, refunds are not processed until the item has been inspected by us in our warehouse.
    • Refunds must be applied to the same credit card, debit card, or other form of payment used in the original transaction.
    • In many cases, refunds are not processed until the item is inspected upon return delivery.
    • ShoppersChoice.com reserves the right to refuse a refund on a returned item if:
      • The item that has been returned does not match the original item shipped to the customer.
      • The returned item is missing parts or the original product's packaging.
      • The item was damaged during the return shipment due to improper or insufficient packaging.
      • The item being returned has been obviously heavily used (such as significant charcoal buildup inside a grill).
      • The item has been assembled in a way that would impede proper packaging for return shipping.

    In exchange situations, there are TWO options:

    1. If you need the product right away, you can purchase a replacement on a new order to get it shipped out as soon as possible. Then return the original item and we’ll refund you for the original once we've received it back to our warehouse in “Like New” condition.
    2. If you can wait a little longer, return the original item and once we've received it back to our warehouse in “Like New” condition, we’ll refund you for that purchase, then have you purchase the replacement on a new order and we’ll ship the replacement as soon as possible.

    Custom made-to-order/special order items are made to your specifications. Due to the custom nature of made-to-order/special order items, all sales are final. Made-to-order/special order items defective due to manufacturing will be repaired/replaced as long as the claim is made within the warranty period offered by the manufacturer. Custom pieces damaged in shipping will still follow all steps for a freight claim as previously listed here. All Custom pieces will be repaired or replaced with an item of the same nature as previously ordered. You will not be allowed to order an item that differs from the damaged or defective item.

    Feel free to use our simple online form to obtain a Returns Authorization Number (also known as an RMA number) and let us walk you through our 45 Day No Hassle Returns process.


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  • Overall Customer Rating

  • Most Helpful Review

    BIG Green Egg = BIG Happy Smiles
    Gas grilling is instant but that is the only benefit. We like the taste and versatility of the green egg. We are new at it so we are still learning. We made baked potatoes the first time we used it - we didn't have the plate inverter so the bottoms burned a little but they were delicious despite that. We think you should sell the inverter along with the egg.
  • Top Review

    Big Green Egg-Medium
    I bought this for my husband. He absolutely loves it. He cooks on it all the time! He said it was exactly what he wanted and asked for another one to put at our cabin. I will get him the large Green Egg next time.
100% of customers recommend this product

Customer Reviews

  • Item Reviewed
    Big Green Egg Medium Charcoal Grill / Smoker with Nest and Side Shelves - 15 Inch Grid
    Average User Rating
    (8 Reviews)
    (6)
    (2)
    (0)
    (0)
    (0)
    Average Overall Customer Rating
    4.8 out of 5.0 8 Reviews
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BIG Green Egg = BIG Happy Smiles

Gas grilling is instant but that is the only benefit. We like the taste and versatility of the green egg. We are new at it so we are still learning. We made baked potatoes the first time we used it - we didn't have the plate inverter so the bottoms burned a little but they were delicious despite that. We think you should sell the inverter along with the egg.
Pros
Cooks Efficiently, Occasional Griller, Made In The Us, Smoker, Slow Cooking, Weekend Cooking, Patio, Adds Flavor To Meal, Heavy - Hard To Move, Heavy Duty
3 found this review helpful Was this review helpful?  Yes / No Report this as offensive

Big Green Egg-Medium

I bought this for my husband. He absolutely loves it. He cooks on it all the time! He said it was exactly what he wanted and asked for another one to put at our cabin. I will get him the large Green Egg next time.
Pros
Cooks Efficiently, Anytime, Avid Griller, Adds Flavor To Meal
1 found this review helpful Was this review helpful?  Yes / No Report this as offensive

love it

food tastes great
Pros
Adds Flavor To Meal, Professional Chef, Cooks Efficiently, Anytime
1 found this review helpful Was this review helpful?  Yes / No Report this as offensive

Better than expected!

Makes grilling easy-no hot spots and very tender, flavorful, moist food
Pros
None, Weekend Cooking, Adds Flavor To Meal, Anytime, Slow Cooking, Large Grilling Surface, Cooks Efficiently, Occasional Griller, Patio
1 found this review helpful Was this review helpful?  Yes / No Report this as offensive

Excellent Service

Big Green Egg is the best grill I've ever used.
Pros
Avid Griller, Cooks Efficiently, Patio, Best Grill Ever, Adds Flavor To Meal, Portable, Nothing Bad, Anytime, Weekend Cooking, Large Grilling Surface, Slow Cooking, Everyday Cooking
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