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BBQGuys Signature Series 20-Inch Stainless Steel Single Access Drawer - DISCONTINUED

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Warranty

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Lifetime Warranty

BBQGuys warrants the stainless steel parts to be free from defects in materials and workmanship for lifetime.

Refer to manufacturers manual for full warranty details.

Customer Reviews (3)

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Gunther
Undisclosed
Verified Purchaser
 
★★★★★ ★★★★★ 5.0

Love it

Well built. Works as advertised

 

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Pepe
Miami, Fl
Verified Purchaser
 
★★★★★ ★★★★★ 5.0

Yes. Excellent service and quality.

Good quality

 

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Dr. Scog
La Mesa, CA
Verified Purchaser
 
★★★★★ ★★★★★ 1.0

Piece of garbage

No evidence of any QA prior to shipping. The drawer could only be pulled out 7", that left 11" unavailable, when pushed back in the drawer goes in passed the facing at least 1", no stops, spot welds were rusting, and rear corner was crunched. There was no damage to the box and it was packed securely. The glides on one side were installed backwards. So I called ShoppersChoice and when asked sent them photos immediately. I didn't hear from them for a week. Mind you I'm having my back patio re-modeled and have used the dimensions from this drawer to build the BBQ counter. I call back after a week, 'Oh hey, don't know why no one contacted you." They said they would talk to the manufacturer, who is in CA, and have them QA a new drawer and sent it in a few days. Another week goes by, no word. I call again. This time they say, 'Oh the ball got dropped, we're sending a new one today and will I re-pack and place the bad one in front of my house for FedEx pick up. New one came today, such an improvement, this one comes out 9" leaving 9" unavailable and still no stops, it goes in passed the facing by more than an inch. So once again, no QA, and I don't think this manufacturer knows how a drawer is suppose to work. Let me talk to the manufacturer so I can determine if they actually have ever used a drawer or maybe the monkey showed them what to do and they just followed suit. A terrible product!! Poor design and construction!!

 

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Proposition 65

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WARNING: This product can expose you to chemicals including Chromium (hexavalaent compounds), which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to: www.p65Warnings.ca.gov

Shipping & Returns

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Free Shipping on orders over $49

Ship your entire order to your home for free, especially the big stuff! *Continental US only

When will my item arrive?

Once shipped, items usually arrive within 3-5 business days. While UPS and FedEx are our carriers for smaller items, be aware that larger items and orders are shipped via freight. The freight process is a bit more complicated than what we’ve all come to expect for small parcels, so it’s important that you’re prepared and understand what’s required of you well before delivery day.

  • Most freight products ship on a pallet
  • Some carriers will call to schedule a delivery window, while others will deliver the shipment to a reasonably accessible location closest to your residence (their goal is to deliver as near a garage door as they can).
  • We’ll specify which process you can expect in your shipping confirmation email.

For carriers that schedule delivery appointments:

Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can’t be held responsible for damages that occur during delivery. As complicated as this process may seem, we’ve only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.

For carriers that deliver without an appointment:

Carriers that deliver without an appointment don’t require you to be home or set up a delivery window, and you aren’t required to sign for the pallet(s). Instead of scheduling an appointment, arranging your schedule to be home for the delivery, and signing to confirm receipt, you can sit back and let your items come to you. If you’re home at the time of the drop-off, you can request the driver place your delivery in the garage; if you’re out of the house, the driver will leave it near the garage or doorstep.

$6.95 Flat-Rate Shipping

Anything under $49 ships at one low price. If your order increases, your shipping stays the same!

30-Day Returns

Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.

No Restocking Fee

Most companies charge a restocking fee. We just don't do business that way.

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